Caring For Your Gdv-850; Service Information; Warranty - Adcom GDV-850 Owner's Manual

5.5 Caring for your GDV-850

Great care has been taken by ADCOM to ensure that
your DVD player is as flawless in appearance as it is
electronically. The front panel is a heavy-gauge, high-grade
aluminum extrusion carefully finished and anodized for
durability. The chassis, top cover and rear panel are
heavy-gauge steel that has been powder coated and baked
to ensure a lasting finish. If the front panel, top or sides
become dusty or fingerprinted, they can be cleaned with
a soft lint-free cloth, slightly dampened with a very mild
detergent solution or glass cleaner.
If you will not be using your home theater system for an
extended period of time, it is always a good idea to turn the
unit off using the power switch on the rear panel of the GDV-
850. This will prevent the automatic turn on circuits from
accidentally turning the system on during your absence.
6.0 Servicing
ADCOM has a technical service department to answer
questions pertinent to the installation and operation of your
unit. In the event of difficulty, please contact us for prompt
advice. If your problem cannot be resolved through our
combined efforts, we may refer you to an authorized repair
agency, or authorize return of the unit to our factory. To aid
us in directing you to a convenient service center, it would
be helpful if you indicate which major city is accessible to
your home.
Please address mail inquires to:
ADCOM Service
8541 East Anderson Drive
Scottsdale, Arizona 85255 USA
Phone, Fax or Email inquires to:
Voice: (480) 607-2277 or Fax: (480) 348-9876
Monday through Friday, 8:00 AM to 4:00 PM MST
Email: service@adcom.com
For fax inquires, please include a return fax number for the
reply. When calling or writing about your ADCOM product,
be sure to note and refer to its serial number as well as
the date of purchase and the dealer from whom it was
purchased. In any communications to us, please include
a daytime phone number where we may reach you. In
28 | ADCOM GDV-850 Owner's Manual
the event the unit must be returned to our factory for
service, you will be instructed on the proper procedure
when you call or write for a return authorization. Under no
circumstances should your unit be shipped to our factory
without prior authorization, or packed in other than its
original carton and fillers.
If the original shipping carton and its fillers have been lost,
discarded, or damaged, a duplicate carton may be obtained
from our service department for a nominal charge.
Always ship prepaid via United Parcel Service (UPS) or other
approved carrier. Do not ship via parcel post, since the
packing was not designed to withstand rough parcel post
handling. Improper shipment of the product will void your
warranty coverage.

6.1 Warranty

ADCOM, a division of Klein Technology Group, LLC, makes
the following limited warranties. These limited warranties
extend to the original purchaser or any person receiving this
product as a gift from the original purchaser and to no other
purchaser or transferee. There is no warranty provided by
ADCOM for products purchased from unauthorized outlets
or dealers or from previous owners.
Limited Two Year Warranty (Home, Non-Commercial Use Only)
ADCOM warrants this product against defects in materials or
workmanship for a period of two (2) years after the date of
original retail purchase from an ADCOM authorized dealer.
During this period, ADCOM will repair or replace a defective
product or part, at our option, with a new or refurbished
product or part without charge to you, as long as you follow
the procedures listed below.
Limited Ninety (90) Day Warranty (Commercial Use Only)
ADCOM warrants this product against defects in materials or
workmanship for a period of ninety (90) days after the date
of original purchase from an ADCOM authorized dealer.
During this period, ADCOM will repair or replace a defective
product or part, at our option, with a new or refurbished
product or part without charge to you, as long as you follow
the procedures listed below.
All implied warranties, including implied warranties of
merchantability and fitness for a particular purpose are
limited in duration to the duration of the warranty period.
This warranty excludes all incidental and consequential