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Trouble shooting
Q1: My computer cannot detect the web camera when
connected with an extended USB cable.
Solution:
•
Connect the web camera directly to a USB port on your computer.
Make sure the web camera is connected to the USB port at the
back of your computer. Some USB ports at the front of computers
may not supply sufficient power for your web camera.
Q2: Insufficient system resources reserved for the USB port,
causing the system to be unable to function.
There are too many devices in the system, causing IRQ problems with the
system's USB controller.
Do the following:
Remove some USB devices from the system.
Restart the system.
The computer reallocates resources.
Q3: The web camera does not light up or the computer restarts
for no apparent reason.
You may have a USB device drawing too much power from your computer.
This can happen especially when connecting USB devices to a passive or
self-powered USB hub. A USB Hub Power Exceeded dialog box appears.
Try the following:
Connect the web camera directly to your computer's USB port.
Use a USB hub with an external power supply.
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