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BATTERY REPLACEMENT PROCEDURE:
STORAGE
First turn off your UPS and disconnect its power cord from the wall outlet. Disconnect all cables
connected the UPS to avoid battery drain. To store your UPS for an extended period, cover it and store
with the battery fully charged. Recharge the battery every three months to insure battery life. If the
battery remains uncharged for an extended period of time, it may suffer permanent loss of capacity.
TROUBLE SHOOTING
Problem
Possible Cause
Batteries are not fully
The UPS does
charged.
not perform
expected
Battery is slightly worn out.
runtime.
The on/off switch is
designed to prevent
damage by rapidly turning it
off and on.
The unit is not connected to
The UPS will not
an AC outlet.
turn on.
The battery is worn out.
Mechanical problem.
Fuse is blown due to
overload
Outlets do not
provide power to
equipment
Batteries are discharged
Unit has been damaged by
a surge or spike.
The serial/USB cable is not
connected.
The serial/USB cable is
®
PowerPanel
connected to the wrong
Business Edition
port.
is inactive (all
icons are gray).
The unit is not providing
battery power.
The serial cable is not the
cable that was provided with
the unit.
1.
Remove the 2 retaining screws then push the
battery cover backward and remove the
cover.
2.
Lean the UPS to one side and pull out the
battery
pack
from
the
compartment.
Disconnect the battery wires from the battery,
and then remove the battery from the
compartment.
REMINDER: For PP800E/PP1100E/PP1500TE, 2
batteries are attached with one single plastic strip.
You can pull the plastic strip to pull out the battery.
3.
Install the replacement battery by connecting
the red wire to the positive (+) terminal of the
battery and connecting the black wire to the
negative (-) terminal of the battery.
4.
Slide the battery back into the compartment.
Turn the UPS upside down to help the
batteries entirely slide into the compartment.
Replace the cover and the retaining screws.
REMINDER: Recharge the unit for 4 – 8 hours to
ensure the UPS performs expected runtime.
Solution
Recharge the battery by leaving the UPS
plugged in.
Contact CyberPower Systems at
service@cyberpower-eu.com
Turn the UPS off. Wait 10 seconds and
then turn the UPS on.
The unit must be connected to a
220-240V 50/60Hz outlet.
Contact CyberPower Systems at
service@cyberpower-eu.com
Contact CyberPower Systems at
service@cyberpower-eu.com
Turn the UPS off and unplug at least one
piece connected equipment. Unplug the
power cord of the UPS then remove the
fuse compartment beneath the power inlet
of the UPS and replace the blown fuse
with a spare one. Lock the compartment
back to the UPS. Connect power cord
then turn the UPS on. Make sure that your
spare fuse meets the specification: 6.3A,
250V, 5x10mm.
Allow the unit to recharge for at least 4
hours.
Contact CyberPower Systems at
service@cyberpower-eu.com
Connect the serial/USB cable to the UPS
unit and an open serial port on the back
of the computer. You must use the cable
that came with the unit.
Try another serial/USB port of your
computer.
Shutdown your computer and turn the
UPS off. Wait 10 seconds and turn the
UPS back on. This should reset the unit.
You must use the cable included with the
unit for the software.
TECHNICAL SPECIFICATIONS
Model
PP800E
Capacity (VA)
800VA
Capacity (Watts)
550W
Input
Input Voltage Range
Frequency Range
Output
On Battery Output
Voltage
On Battery Output
Frequency
Overload Protection
On Utility: Fuse, On Battery: Internal Current Limiting
Surge Protection and Filtering
Lightning / Surge
Protection
Network Protection
Physical
Total # of UPS
Receptacles
Maximum Dimensions
Weight (Kg)
12.8
Battery
Sealed Maintenance
12V / 8AHx2
Free Lead Acid Battery
User Replaceable
Typical Recharge Time
Warning Diagnostics
Indicators
Power On, Using Battery, Boost, Buck
Audible Alarms
Environmental
Operating Temperature
Operating Relative
Humidity
Communication
®
PowerPanel
Business
Windows 98/ME/2000/NT/XP, Server 2003
Edition Software
Management
Auto-Charger
Auto-Restart
USB
SNMP/HTTP Network
DEFINITIONS FOR ILLUMINATED LED INDICATORS
Power
Using
On
Battery
On
Off
Off
Off
On
Off
Flash
Off
On
Off
On
Off
On
Off
Off
On
Off
On
Off
Off
Off
On
Off
Off
Off
On/Off
On/Off
On/Off
Off
On/Off
On/Off
On/Off
For more information, visit eu.cyberpowersystems.com or contact
CyberPower Systems B.V. Flight Forum 3545, 5657DW Eindhoven, The Netherlands
Tel: +31 (0)40 2348170, E-MAIL: sales@cyberpower-eu.com
CyberPower Systems Inc. (USA) 4241 12th Avenue East Suite 400 Shakopee, MN 55379, U.S.A.
Tel: +1 952 4039500, Fax: +1 952 4030009, E-MAIL: sales@cyberpowersystems.com
Entire contents copyright ©2004 CyberPower Systems B.V., All rights reserved. Reproduction in whole or in part
®
without permission is prohibited. PowerPanel
and PowerPanel
Inc.
CyberPower warrants to you, the original purchaser, that CyberPower UPS will be free from defects in design,
assembly, materials and workmanship for two years ( battery is only one year) from the date of original purchase. Any
warranty services, please contact your local dealers or distributors.
PP1100E
PP1500TE
1100VA
1500VA
700W
1000W
220-240Vac
50/60 Hz
Pure Sine Wave at 230Vac +/- 7%
50/60 Hz
Yes
RJ45 (One In/One Out)
(6) IEC 320 C13
30.9cm*14.1cm*18.4cm
14.6
15.5
12V / 10AHx2
12V / 10AHx2
Yes, Hot Swappable Battery Pack
8 Hours
On Battery, Low Battery, Overload
+32°F to 95°F ( 0°C to 35°C )
0 to 95% NON-CONDENSING
Yes
Yes
Yes
No
Condition
Fuse
Alarm
Normal
Off
Normal
Max. boost 14% of input
voltage for output
Normal
Off
regulation while input
voltage is from 6% to 17%
under nominal.
Max. boost 30% of input
voltage for output
Normal
Off
regulation while input
voltage is from 18% to 26%
under nominal.
Max. buck 12% of input
voltage for output
Normal
Off
regulation while input
voltage is from 7% to 22%
over nominal.
Utility Failure - The UPS is
Two
providing battery power to the
Normal
Beeps
Battery-Power Supplied
outlets.
Utility Failure - The UPS is
providing battery power. The
Rapid
Normal
rapid beeps indicate the
Beeps
battery will run out of charge
within a few minutes.
Overload - Occurs in the
Full-time Surge Protection
Two
Outlets. Please turn the UPS
beeps
off and unplug at least one
Blown
or rapid
piece of equipment from the
beeps
UPS. Replace the fuse with
a spare one then turn the
UPS on.
Overload - Occurs in the
Battery-power Supplied
Outlets. Turn the UPS off and
Normal/
Long
unplug at least one piece of
Blown
Beep
equipment from the UPS.
Check the fuse and do the
replacement if necessary.
Turn the UPS on.
®
Plus are trademarks of CyberPower Systems (USA)
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