Troubleshooting - Vivitar VXXBR10 User Manual

Troubleshooting

If you encounter problems with the camera, please refer to this section.
1. The camera cannot be turned on after installing the battery:
(1) The battery power is insufficient, please replace the battery with a new one or
charge the battery.
(2) The battery is installed in reverse, please confirm that the battery is installed in the
correct way.
(3) The battery insulating paper is not removed.
2. The battery is not charging:
(1) If the red light of the charging indicator flashes, the battery is not in place or the
contact is poor. Please re-install the battery until the indicator light is on
(the indicator light goes out when the battery is fully charged)
(2) The charging indicator light is off and the charger is not plugged in properly.
Please check whether the charger is connected normally.
(3) The ambient temperature is lower than 10°C, which may lead to slow charging
or failure to charge.
3. Camera crashes:
Quickly pressing each button of the camera may cause the camera to freeze. After it
crashes, unplug the battery and reboot.
Tip: When the camera is recording or taking pictures, do not quickly press the camera
button. Under normal circumstances, the camera will display a waiting icon.
4. The memory card cannot be recognized:
(1) Please check whether the memory card complies with TF card (class10), the
maximum is not more than 256G.
(2) Please check whether the memory card is inserted backwards.
(3) When the memory card is used on the camera for the first time, it is
recommended to format it first.
Additional Notes
(1)Do not insert any object into the slot memory card slot except the memory card.
(2)After the power is turned on, the camera may show an unstable image
for a few seconds, but this is not a fault.
(3)Due to the optical properties of the lens, there may be color dispersion
(magnification of chromatic aberration) at the edges of the image. This is not a camera
fault.
(4)It is normal for the memory card to get hot after a long period of use.
(5)It is normal for the camera's screen to heat up after a long period of use.
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