Troubleshooting - Beko BBIM18500BPSW User Manual

8 Troubleshooting

If the problem persists after following the
instructions in this section, contact your
vendor or an Authorized Service. Never try
to repair your product yourself.
Steam is emanated while the oven is work-
ing.
• It is normal to see vapour during opera-
tion. >>> This is not an error.
Water droplets appear while cooking
• The steam generated during cooking
condenses when it comes into contact
with cold surfaces outside the product
and may form water droplets. >>> This is
not an error.
Metal sounds are heard while the product
is warming and cooling.
• Metal parts may expand and make
sounds when heated. >>> This is not an
error.
The product does not work.
• Fuse may be faulty or blown. >>> Check
the fuses in the fuse box. Change them if
necessary or reactivate them.
• The appliance may not be plugged to the
(grounded) outlet. >>> Check if the appli-
ance is plugged in to the outlet.
• (If there is timer on your appliance) Keys
on the control panel do not work. >>> If
your product has a key lock, the key lock
may be enabled, disable the key lock.
Oven light is not on.
• Oven lamp may be faulty. >>> Replace
oven's lamp.
• No electricity. >>> Ensure the mains is
operational and check the fuses in the
fuse box. Change the fuses if necessary
or reactivate them.
Oven is not heating.
• The oven may not be set to a specific
cooking function and/or temperature.
>>> Set the oven to a specific cooking
function and/or temperature.
• No electricity. >>> Ensure the mains is
operational and check the fuses in the
fuse box. Change the fuses if necessary
or reactivate them.
The command you would like to send from
the "HomeWhiz" application does not go
through. (if the remote access conditions
are met)
• Your link may be interrupted for a while.
>>> Make sure the oven is connected to
the wireless network and turn the applic-
ation off and on.
"HomeWhiz" application does not show
the oven status right.
• Your link may be interrupted for a while.
>>> Make sure the oven is connected to
the wireless network and turn the applic-
ation off and on.
After introducing your product to the
"HomeWhiz" application, If there is an er-
ror saying "An error occurred while associ-
ating your product to your home or the
room you specified. This device belongs to
another home." or if you forgot in
which"HomeWhiz" account
• Delete the pairing by following the in-
structions in the section "Deleting the
pairing of a "HomeWhiz" connected
oven" and repeat the product pairing
from the beginning.
"Multiple bluetooth networks detected"
warning shows while installing the product
to the "HomeWhiz" app.
• In case more than one house appliance
in your home is set to setup mode at the
same time and broadcasting bluetooth
signal, you may encounter "Multiple
bluetooth networks detected" warning
whilst the installation to the "HomeWhiz"
app. >>> Shut off the installation modes
of the other appliances and continue us-
ing just one appliance with installation
mode on.
Terms other than the language I specified
show up at the "HomeWhiz" app.
• In cases where the internet power is low,
terms in different languages may appear
in the homewhiz application other than
the languages you defined in the applic-
ation. >>> This is not an error.
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EN
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