Miele HS19 Operating Instructions Manual page 133

Problem
The vacuum cleaner
does not start when it is
switched on.
The cleaning perfor-
mance is poor.
The vacuum cleaner
keeps falling over.
Possible cause and solution
There is no battery inserted or the battery is inserted
incorrectly.
 Insert the battery or check how the battery is posi-
tioned (see "Installation and connection" – "Insert-
ing the battery").
The rechargeable battery is not sufficiently charged.
 Charge the battery exactly as described in these op-
erating instructions (see "Installation and connec-
tion" – "General battery information" and "Charging
the battery").
An original Miele battery has not been inserted.
 Insert an original Miele AP01/AP02/AP03 lithium-
ion rechargeable battery (HX LA).
The battery was not placed in the PowerUnit when
charging it for the first time.
 To activate the battery, it must be placed in the
PowerUnit the first time it is charged (see "Installa-
tion and connection" – "General battery informa-
tion" and "Charging the battery").
The charger is still plugged in.
 Pull the plug out of the charging socket on the bot-
tom of the battery.
The dust container is full.
 Empty and clean the dust container (see "Mainte-
nance").
The Electrobrush is dirty/blocked.
 Clean the Electrobrush (see "Maintenance" –
"Cleaning the Electrobrush" and "Removing the
roller brush from the Electrobrush").
You have configured the vacuum cleaner with the
PowerUnit at the top.
 Reassemble the vacuum cleaner so that it is config-
ured with the PowerUnit at the bottom (see "Instal-
lation and connection" – "Assembling the vacuum
cleaner").
en-US
133