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Error messages
Display
Fault
Measure
E:I 6
Door not closed properly.
Check to be sure no laundry is caught in the washer
door. Close the door securely.
E: 17
Water tap not turned on.
Turn on water tap.
Water supply hose kinked or
Eliminate the cause, replace the hose if damage.
pinched closed.
Strainer in water supply hose
Clean the water inlet strainer.
clogged.
---> C/eaning the water inlet strainers; Page 26
Water pressure too low.
Eliminate the cause.
E: 18
Too much detergent used or non-
Use less detergent for future loads. Only use HE deter-
HE detergent used.
gents.
---> Your washing machine is intended
for; Page 5
Pump is blocked (obstructed).
Clean the washer drain hose and/or the drain pipe.
May need to perform pump maintenance
to clear
blockage.
---> Cleaning the drain pump; Page 27
E:23
Water in the base tub, appliance
Turn off the water tap. Call the after-sales service!
leaking.
Other displays
Turn off machine, wait 5 seconds and turn on again. If
the display shows again, call customer service.
NOTICE:
Error messages should be listed here. Include
those that the customer can benefit by seeing and
understanding
what the code means. Some error codes
can only inform the customer to call Customer Service.
Customer service
Contact our Customer Service Department if your
appliance
needs repair. Our central Customer Service
will be happy to supply you with details on a center close
to you.
E-Nr. and FD (serial) number:
When you contact our Customer Service, please have
the E-Nr. (model number) and the FD (serial) number for
your appliance
available. You can find the identification
plate with these numbers on the underside of the
appliance
and in the appliance
booklet.
Questions?
Please contact us. We look forward to
hearing from you!
1-800-944-2904
www.bosch-home.com
1901
Main Street,
Suite 600
Irvine, CA 92614
32
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