Error Messages; Customer Service - Bosch WAP24202UC Use And Care Manual

Error messages

Display
E:16
E:17
E:18
E:23
Other displays
NOTICE: Error messages should be listed here. Include
those that the customer can benefit by seeing and
understanding what the code means. Some error codes
can only inform the customer to call Customer Service.

Customer service

Contact our Customer Service Department if your
appliance needs repair. Our central Customer Service
will be happy to supply you with details on a center close
to you.
E-Nr. and FD (serial) number:
When you contact our Customer Service, please have
the E-Nr. (model number) and the FD (serial) number for
your appliance available. You can find the identification
plate with these numbers on the underside of the
appliance and in the appliance booklet.
Questions? Please contact us. We look forward to
hearing from you!
32
Fault
Door not closed properly.
Water tap not turned on.
Water supply hose kinked or
pinched closed.
Strainer in water supply hose
clogged.
Water pressure too low.
Too much detergent used or non-
HE detergent used.
Pump is blocked (obstructed).
Water in the base tub, appliance
leaking.
Measure
Check to be sure no laundry is caught in the washer
door. Close the door securely.
Turn on water tap.
Eliminate the cause, replace the hose if damage.
Clean the water inlet strainer.
~ Cleaning the water inlet strainers; Page 26
Eliminate the cause.
Use less detergent for future loads. Only use HE deter-
gents.
~ Your washing machine is intended for; Page 5
Clean the washer drain hose and/or the drain pipe.
May need to perform pump maintenance to clear
blockage.
~ Cleaning the drain pump; Page 27
Turn off the water tap. Call the after-sales service!
Turn off machine, wait 5 seconds and turn on again. If
the display shows again, call customer service.