Alienware AW2725DF User Manual
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Alienware AW2725DF User Manual

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Alienware AW2725DF Monitor
User's Guide
Monitor Model: AW2725DF
Regulatory Model: AW2725DFb

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Summary of Contents for Alienware AW2725DF

  • Page 1 Alienware AW2725DF Monitor User’s Guide Monitor Model: AW2725DF Regulatory Model: AW2725DFb...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents Safety instructions ......6 About your monitor ......7 Package contents .
  • Page 4 Setting up the monitor......33 Attaching the stand ........33 Connecting the computer .
  • Page 5 Adjusting the lighting effects ......80 Setting ..........83 Customization of AlienVision .

  • Page 6: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product.

  • Page 7: About Your Monitor

    About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some components may be optional and may not ship with your monitor.
  • Page 8 (1 M) USB 3.2 Gen 1 (5 Gbps) upstream cable (enables the USB ports on the monitor, 1.80 M) Microfiber cloth • Quick Start Guide • Safety, Environmental, and Regulatory Information • Factory calibration report • Alienware Sticker About your monitor...

  • Page 9: Product Features

    • On-Screen Display (OSD) adjustments for ease of setup and screen optimization. • Supports Picture by Picture (PBP), Picture in Picture (PIP), and Console Mode. • AW2725DF offers a couple of preset modes for user's own preference, including: - Creator - First-Person Shooter (FPS)

  • Page 10: Operating System Compatibility

    • Specific release date(s) when operating system versions, patches, or updates are available. • Specific release date(s) when Dell and Alienware branded monitor firmware, software application, or driver updates are available on the Dell support website.

  • Page 11: Identifying Parts And Controls

    Identifying parts and controls Front view Label Description Cable-management slot (on To organize the cables neatly. the front side of the stand) Power button (with LED To turn the monitor on or off. indicator) Solid blue light indicates that the monitor is turned on and functioning normally.

  • Page 12: Back View

    Back view Back view without monitor stand Back view with monitor stand Label Description Regulatory label Lists the regulatory approvals. Cable-management clips (2) To organize the cables neatly. Barcode, serial number, and See this label if you need to contact Service Tag label Dell for technical support.

  • Page 13: Rear And Bottom View

    Label Description Cable-management slot (at To organize cables by routing them the back of the stand) through this slot. I/O cover Protects the I/O ports. Rear and bottom view Rear and bottom view without monitor stand Label Description Power connector Connect the power cable (shipped with your monitor).
  • Page 14 Label Description Joystick Use it to control the OSD menu. For more information, see Operating the monitor. SuperSpeed USB Connect to charge your USB device. 5 Gbps (USB 3.2 Gen 1) NOTE: To use this port, you must Type-C downstream connect the USB cable (shipped with port with Power your monitor) to the USB upstream...

  • Page 15: Monitor Specifications

    Monitor specifications Description Value Screen type Color Active Matrix Panel technology QD OLED Aspect ratio 16:9 Viewable image Diagonal: 678.20 mm (26.70 in.) Width (active area) 590.42 mm (23.24 in.) Height (active area) 333.72 mm (13.14 in.) Total area 197034.96 mm (305.37 in.
  • Page 16 0 mm to 110 mm Tilt -5° to 21° Swivel -20° to 20° Pivot -90° to 90° Security Security-lock slot (cable lock sold separately) Dell Display Manager Easy Arrange and other key features compatibility Alienware Command Center (AWCC) 16 | About your monitor...

  • Page 17: Resolution Specifications

    Resolution specifications Description DisplayPort HDMI port Horizontal scan range 27 kHz to 621.32 kHz 27 kHz to 223 kHz (automatic) (automatic) Vertical scan range 48 Hz to 360 Hz 48 Hz to 144 Hz (automatic) (automatic) Maximum preset 2560 x 1440 at 2560 x 1440 at 143.97 Hz resolution 359.98 Hz (DSC enabled...

  • Page 18: Displayport Preset Display Modes

    DisplayPort preset display modes Display mode Horizontal Vertical Pixel clock Sync frequency frequency (MHz) polarity (kHz) (Hz) (Horizontal/ Vertical) 640 x 480 31.47 59.94 25.18 640 x 480 37.50 31.50 720 x 400 31.47 70.08 28.32 800 x 600 37.88 60.32 800 x 600 46.88...

  • Page 19: Hdmi Preset Display Modes

    HDMI preset display modes Display mode Horizontal Vertical Pixel clock Sync frequency frequency (MHz) polarity (kHz) (Hz) (Horizontal/ Vertical) 640 x 480 31.47 59.94 25.18 640 x 480 37.50 31.50 720 x 400 31.47 70.08 28.32 800 x 600 37.88 60.32 800 x 600 46.88...

  • Page 20: Electrical Specifications

    Electrical specifications Description Value Video input signals HDMI/DP, 600 mV for each differential line, 100 Ω input impedance per differential pair AC input voltage/ 100 VAC to 240 VAC/50 Hz or 60 Hz + 3 Hz/2 A frequency/current (typical) Inrush current •...

  • Page 21: Physical Characteristics

    Physical characteristics Description Value Signal cable type • Digital: HDMI, 19 pins (cable not included) • Digital: DisplayPort, 20 pins • Digital: USB-C (24 pins) to DisplayPort (20 pins) • Universal Serial Bus: USB, 9 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor.

  • Page 22: Environmental Characteristics

    Description Value Weight without stand assembly 4.30 kg (9.48 lb) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 2 kg (4.41 lb) 5.5 ± 1.5 gu Front frame gloss Environmental characteristics Description Value Compliant standards •...

  • Page 23: Pin Assignments

    Pin assignments DisplayPort connector Pin number 20-pin side of the connected signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR About your monitor | 23...

  • Page 24: Hdmi Connector

    HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...

  • Page 25: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) interface This section provides information about the USB ports that are available on the monitor. NOTE: This monitor is SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) compatible. Super speed USB 5 Gbps (USB 3.2 Gen 1) Transfer speed Data rate Power consumption*...
  • Page 26 Pin number Signal name StdB_SSRX- StdB_SSRX+ Shell Shield USB 3.2 Gen 1 (5 Gbps) downstream connector Pin number Signal name VBUS StdA_SSRX- StdA_SSRX+ GND_DRAIN StdA_SSTX- StdA_SSTX+ Shell Shield USB Type-C connector Pin number Signal name Pin number Signal name TX1+ TX2+ TX1- TX2-...

  • Page 27: Plug-And-Play Capability

    Pin number Signal name Pin number Signal name SBU1 SBU2 VBUS VBUS RX2- RX1- RX2+ RX1+ USB ports Port Location 1 x Type-B upstream Rear 2 x Type-A downstream Rear 1 x Type-A downstream Bottom 1 x Type-C downstream Bottom Power charging port - the port with icon;...

  • Page 28: Qd-Oled Monitor Quality And Pixel Policy

    QD-OLED monitor quality and pixel policy During the QD-OLED monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines.
  • Page 29 • Let your upper arms rest naturally on both sides. • Ensure that your feet are resting flat on the floor. • When sitting, make sure that the weight of your legs is on your feet and not on the front portion of your seat. Adjust your chair's height or use a footrest if necessary, to maintain a proper posture.

  • Page 30: Handling And Moving Your Display

    Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, follow these guidelines: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...

  • Page 31: Maintenance Guidelines

    • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the...
  • Page 32 CAUTION: Do not use detergents or other chemicals such as benzene, thinner, ammonia, abrasive cleaners, alcohol, or compressed air. CAUTION: Using chemicals for cleaning may cause changes in the appearance of the monitor, such as color fading, milky film on the monitor, deformation, uneven dark shade, and peeling of screen area.

  • Page 33: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand assembly is not pre-installed when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that are included with the stand.
  • Page 34 5. Open the protective cover on the monitor to access the VESA slot on the display back-cover. NOTE: Before attaching the stand assembly to the display, ensure that the front plate flap is fully opened to allow space for assembly. 6.
  • Page 35 8. Lift the protective cover from the monitor. 9. Connect the power cable to the monitor. 10. Route the power cable through the cable-management slot on the stand and through the cable-management clips behind the display. 11. Connect the required cables to the monitor, such as DisplayPort- DisplayPort cable, USB-C-DisplayPort cable, HDMI cable, USB 3.2 Gen 1 (5 Gbps) upstream and downstream cables, and so on.
  • Page 36 12. Route the required cables through the cable-management slot on the stand. NOTE: Route each cable neatly so that the cables are organized before the I/O cover is attached. CAUTION: Do not plug the power cable into the wall outlet or turn on the monitor until you are instructed to do so.

  • Page 37: Connecting The Computer

    13. Slide the tabs on the I/O cover into the slots on the display back cover until it snaps into place. NOTE: Ensure that all cables pass through the I/O cover and cable- management slot on the stand riser. Connecting the computer WARNING: Before you begin any of the procedures in this section, follow the Safety...

  • Page 38: Connecting The Displayport (Dp To Dp) Cable

    Connecting the DisplayPort (DP to DP) cable Connecting the USB-C to DP cable NOTE: Connect the USB-C end of the cable to the computer. Connecting the HDMI cable (optional) 38 | Setting up the monitor...

  • Page 39: Removing The Monitor Stand

    Removing the monitor stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft surface and handle it carefully. NOTE: The following steps are specifically for removing the stand that is shipped with your monitor.
  • Page 40 6. Press and hold the stand release button at the back of the display. 7. Lift the stand assembly up and away from the monitor. 40 | Setting up the monitor...

  • Page 41: Vesa Wall Mounting (Optional)

    VESA wall mounting (optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall- mounting kit. Refer to the instructions that come with the VESA-compatible wall-mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat surface. 2.

  • Page 42: Operating The Monitor

    Operating the monitor Turn on the monitor Press the power button to turn on the monitor. Using the joystick Use the joystick at the bottom of the monitor to make On-Screen Display (OSD) adjustments. 1. Press the joystick or move it back/left/right to launch the Menu Launcher. 2.

  • Page 43: Using The On-Screen Display (Osd) Menu

    Joystick Description • For 4-way (left, right, forward, and back) directional navigation. • Toggles through the menu items. • Increases or decreases the parameters of selected menu item. Selects and enters the submenu. Returns to the upper-level menu or exits from the current menu. By default, when the OSD menu is off, moving the joystick towards you will toggle through the preset options of AlienVision Toggle List and Off.
  • Page 44 Label Icon Description When you move the joystick to the left or right to toggle through the shortcut functions, the selected item will be highlighted and shifted to the center position. Press the joystick to enter its submenu and make adjustments by moving the joystick.

  • Page 45: Accessing The Menu System

    Accessing the menu system After you change the settings, press the joystick to save the changes before proceeding to another menu or exiting the OSD menu. NOTE: To exit the current menu item and return to the previous menu, move the joystick to the left. Icon Menu and Description...
  • Page 46 Icon Menu and Description submenu Preset Modes • FPS: Loads color settings ideal for First-Person Shooter (FPS) games. • MOBA/RTS: Loads color settings ideal for Multiplayer Online Battle Arena (MOBA) and Real- Time Strategy (RTS) games. • RPG: Loads color settings ideal for Role-Playing Games (RPG).
  • Page 47 Icon Menu and Description submenu Game Enhance The feature offers three functions to enhance your gameplay experience. Mode • Off: To disable the functions under Game Enhance Mode. • Timer: To disable or enable the timer at the upper left corner of the display.
  • Page 48 Icon Menu and Description submenu Dark Stabilizer The feature improves the visibility in the dark gaming scenarios. The higher the value (between 0 to 3), the better visibility in the dark area of the display image. NOTE: The feature is disabled when Smart HDR is activated and HDR content is displayed.
  • Page 49 • Crosshair: Assists in aiming and predictive aiming with markings. Displays the crosshair throughout the game, helping improve aiming in the heat of the game. NOTE: More AlienVision options are available by using Alienware Command Center (AWCC). Operating the monitor | 49...
  • Page 50 Icon Menu and Description submenu This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh- tone color. Use the joystick to adjust the hue level from 0 to 100. Higher levels increase the green shade of the video image, while lower levels increase the purple shade of the video image.
  • Page 51 Icon Menu and Description submenu Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Move the joystick to adjust the brightness level (minimum 0/maximum 100). NOTE: Manual adjustment of Brightness is disabled when Smart HDR is activated and HDR content is displayed.
  • Page 52 Icon Menu and Description submenu Input Source Use this menu to select between the different video signals that may be connected to your monitor. DP 1 Select the DP 1 or DP 2 input when you are using the DisplayPort (DP) connector. Press the joystick to DP 2 confirm the selection.
  • Page 53 Icon Menu and Description submenu AlienFX Adjusts the LED light settings for the Alienware logo, Lighting number graphic, and Power button. Before making any adjustments, select any or all of these 3 zones from the submenus. The following illustrations indicate the lighting zones.
  • Page 54 Icon Menu and Description submenu All Zones To specify an LED lighting color for the selected zone, select On, move the joystick to highlight Custom Color, Zone 1: Logo and press the joystick to enter its submenu. Zone 2: Number Zone 3: Power Button Then move the joystick to make a selection from the list...
  • Page 55 Icon Menu and Description submenu The following table depicts the color number and the RGB codes used for the 20 LED colors. To turn off the light for All Zones/Zone 1: Logo/Zone 2: Number, select Off. For Zone 3: Power Button, you may specify to turn off the light when the monitor is in on or standby mode.
  • Page 56 Icon Menu and Description submenu Custom It is a read-only menu. When you use Custom Color or Spectrum to make LED lighting adjustments, this menu status shows Off; when you make the LED lighting adjustments through AlienFX application, the status shows On.
  • Page 57 Icon Menu and Description submenu Display Use the Display menu to adjust the images. Aspect Ratio Adjusts the image ratio to 16:9, Auto Resize, or 4:3. NOTE: The feature is disabled when PIP/PBP is activated. Input Color Allows you to set the video input mode to: Format •...
  • Page 58 Icon Menu and Description submenu Smart HDR The Smart HDR (High Dynamic Range) feature enhances the display output by optimally adjusting contrast and the ranges of color and luminosity to resemble true-to-life visuals. • Desktop: Suitable for using the monitor with a desktop computer.
  • Page 59 NOTE: When the monitor is processing HDR content, Preset Modes, Dark Stabilizer, Brightness, and Contrast are disabled. NOTE: AW2725DF does not support HLG. NOTE: The feature is disabled when PIP/PBP is activated. Reset Display Resets all settings under the Display menu to the factory defaults.
  • Page 60 Icon Menu and Description submenu PIP/PBP Mode Allows you to choose a PBP or PIP mode from the preset list, which provides different sizes and positions of the sub-window. The options are shown in graphic format, giving a quick understanding of various layout settings.
  • Page 61 Icon Menu and Description submenu Video Swap Select to swap videos between the main window and sub-window in PIP/PBP mode. NOTE: This feature is available only when the PIP/PBP mode is enabled. Contrast (Sub) Select to adjust the contrast level of the picture in PIP/ PBP mode.
  • Page 62 Icon Menu and Description submenu Personalize Shortcut Key 1 Allows you to choose a feature from the provided list and set it as a shortcut key. The list includes Preset Shortcut Key 2 Modes, Game Enhance Mode, Dark Stabilizer, Shortcut Key 3 AlienVision, Brightness/Contrast, Input Source, Shortcut Key 4 Aspect Ratio, Smart HDR, PIP/PBP Mode, and Video...
  • Page 63 Icon Menu and Description submenu AlienVision ▲ You can define the joystick movements for AlienVision preset modes; therefore, when you move the joystick in any specified direction, a particular AlienVision mode is AlienVision ▼ activated. If you select Toggle Preset, you can toggle through the modes specified in AlienVision Toggle List AlienVision ◀...
  • Page 64 Icon Menu and Description submenu Others Display Info Select to display the monitor's current settings. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, etc.) to be adjustable through the software on your computer. You can disable this feature by selecting Off.
  • Page 65 Icon Menu and Description submenu OLED Panel Maintenance The feature prevents the screen from image retention by offering these functions: • Pixel Refresh: To reduce temporary image retention on the screen, you can manually activate this function after using the monitor for a couple of hours. Alternatively, the function is activated automatically when you have used the monitor for 4 hours.
  • Page 66 Icon Menu and Description submenu OLED Panel NOTE: The power LED indicator blinks slowly in Maintenance red during the refresh process. NOTE: If the accumulated usage time exceeds 9000 hours, Panel Refresh will be automatically activated when the monitor goes into Standby mode or when you press the power button to turn off the monitor.

  • Page 67: Console Mode (Hdmi Only)

    Console mode (HDMI only) Console Mode is designed with an excellent picture quality at a fast response time and a high frame rate of 120 Hz to give the best console game experience. It can support up to 4K resolution in this QHD monitor. Supported timing Display mode Horizontal...

  • Page 68: Osd Warning Message

    OSD warning message When the monitor does not support a particular resolution mode, you see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the horizontal and vertical frequency ranges addressable by this monitor.
  • Page 69 When you set Preset Modes to FPS, MOBA/RTS, or SPORTS for the first time, the following message appears: NOTE: If you select No, the Brightness level will be changed to 75% for these Preset Modes. When you change the default setting of power saving features for the first time, such as Smart HDR or USB Charging, the following message appears: NOTE: If you select Yes for either of the features mentioned above, the message will not appear the next time you change the settings of these...
  • Page 70 The OSD functions only in the normal operation mode. If you press the joystick during the Standby mode, the following message will appear depending on the selected input: NOTE: The message may be slightly different according to the connected input signal. Activate the computer and wake up the monitor to gain access to the OSD.
  • Page 71 run automatically. The process takes approximately 6 to 8 minutes to complete. When Panel Refresh is selected or the cumulative usage time of the monitor is more than 9000 hours, the following message appears: Select Proceed, and the refresh process will run automatically. The process takes approximately an hour to complete.

  • Page 72: Locking The Control Buttons

    When the built-in thermal sensor detects an abnormality, the following message appears every 30 minutes: For more information, see Troubleshooting. Locking the control buttons You can lock the monitor control buttons to prevent access to the OSD menu and/or power button. 1.

  • Page 73: Setting The Maximum Resolution

    1. For Windows 8.1, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen resolution. 3. If you have more than one monitor connected, ensure that you select AW2725DF. 4. Click the Screen Resolution dropdown list and select 2560 x 1440. 5. Click OK.

  • Page 74: Requirements To View Or Playback Hdr Content

    Requirements to view or playback HDR content (1) Through Ultra BluRay DVD or Game consoles Ensure the DVD player or Game console is HDR capable, such as Panasonic DMP-UB900 or PS5. (2) Through a PC Ensure the graphics card used is HDR capable, i.e., it has an HDMI 2.1 (TMDS)(with HDR option) compliant port and HDR graphics driver is installed.

  • Page 75: Using The Tilt, Swivel, Pivot And Height Adjustment

    Using the tilt, swivel, pivot and height adjustment NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand.

  • Page 76: Pivot Adjustment

    Pivot adjustment Before you rotate the display, ensure it is completely extended vertically and completely tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise 76 | Operating the monitor...

  • Page 77: Rotate Counterclockwise

    Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

  • Page 78: Adjusting The Rotation Display Settings Of Your System

    Adjusting the rotation display settings of your system After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go to the graphics driver website or your computer manufacturer’s website for information on rotating the 'contents' on your display.

  • Page 79: Using Alienfx™ Function

    You can customize advanced features for your monitor through AlienFX™ in the Alienware Command Center (AWCC). NOTE: If you have an Alienware Gaming desktop or laptop, you can directly access the AWCC. NOTE: For more information, see Alienware Command Center Online Help.

  • Page 80: Installing Awcc From The Dell Support Website

    Installing AWCC from the Dell Support website 1. Visit Dell support site at www.dell.com/support/drivers, enter AW2725DF in the search box. You will be landed on the product support page. 2. Go to Drivers & Downloads. Download the latest version of the Alienware Command Center Application.
  • Page 81 Morph The effect changes the light color into another through a seamless transition. 1. Pick a preferred color from the color palette or the list of PRESET COLORS. The selected color and its RGB color codes will be displayed in the right field.
  • Page 82 Color The lights will light in a single static color. 1. Pick a preferred color from the color palette or the list of PRESET COLORS. The selected color and its RGB color codes will be displayed in the right field. NOTE: To change the color, use the up and down arrow buttons beside the R/G/B boxes to edit the color codes.

  • Page 83: Setting

    Setting 1. Launch the AWCC application from the Start menu. 2. In the window of Dashboard view, click the monitor image of AW2725DF to access the device view. 3. Select the SETTING panel to customize the following features: • Customization of AlienVision: To customize vision mode features.

  • Page 84: Customization Of Alienvision

    Customization of AlienVision 1. Click the AlienVision menu. 2. Select a vision mode from the VISION ENGINE dropdown list. • Night: Improves contrast and clarity during dark game scenes. • Clear: Improves and enhances the details and clarity in a day game scene. •...

  • Page 85: Game Configuration

    Feature Description Heatmap Select a heatmap effect from the dropdown list and apply it on the in-game objects in the preview window. NOTE: This feature is available only for Chroma. CROSSHAIR For Night, Clear, Bino, and Chroma modes, toggle the SETTINGS CROSSHAIR switch to turn on or off this feature.

  • Page 86: Display Configuration

    NOTE: For a better experience, always update to the latest version of the AWCC application. Display configuration Click the Display button to adjust the display settings. Feature Description Brightness Drag the sliders to make the adjustment. Refer to Brightness and Contrast. Contrast NOTE: These features may be grayed out depending on the current HDR state.

  • Page 87: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.

  • Page 88: Built-In Diagnostics

    Built-in diagnostics Your monitor has built-in diagnostic tools that help you determine if the screen abnormality or audible noise you are experiencing is an inherent problem with your monitor. Screen test To run the test: 1. Move or press the joystick to launch the Menu Launcher. 2.

  • Page 89: Fan Test

    Fan test To run the test: 1. Move or press the joystick to launch the Menu Launcher. 2. Move the joystick up to select and open the Main Menu. 3. Move the joystick to navigate and select Others > Self-Diagnostic > Fan Test.

  • Page 90: Common Problems

    Common problems The following table contains general information about common monitor problems that you might encounter and the possible solutions: Common What you Possible solutions symptoms experience No video/power No picture • Ensure that the video cable LED off connecting the monitor and the computer is properly connected and secure.
  • Page 91 Common What you Possible solutions symptoms experience Shaky/jittery Wavy picture or fine • Reset the monitor to factory settings. video movement For more information, see Factory Reset. • Check environmental factors. • Relocate the monitor and test in another room. Missing pixels OLED screen has •...
  • Page 92 Common What you Possible solutions symptoms experience Horizontal/ Screen has one or • Reset the monitor to factory settings. vertical lines more lines For more information, see Factory Reset. • Perform monitor self-test feature check and determine if these lines also appear in self-test mode.
  • Page 93 Common What you Possible solutions symptoms experience Missing color Picture missing color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.
  • Page 94 Common What you Possible solutions symptoms experience No input signal No picture, the LED • Check the signal source. Ensure that when user light is blue the computer is not in the power controls are saving mode by moving the mouse pressed or pressing any key on the keyboard.
  • Page 95 Common What you Possible solutions symptoms experience Screen flickering There is some • Use the native resolution of your noticeable flickering monitor (2560 x 1440 at 60 Hz) or in the displayed higher refresh rate. pictures • If the variable refresh rate (VRR) of your device is turned on, turn off variable refresh rate (VRR).
  • Page 96 Common What you Possible solutions symptoms experience In the HDR Peak The HDR Peak • For displaying non-HDR content, 1000 mode, the 1000 mode is ideal such as Office applications, disable displayed images for the HDR content the HDR display feature in Windows are dimmer than with a peak display settings.
  • Page 97 Common What you Possible solutions symptoms experience Cannot adjust Unable to configure Ensure that the supplied USB 3.2 the lighting using the features under Gen 1 (5 Gbps) upstream cable is AWCC LIGHTING panel properly connected to your monitor and computer. Cannot adjust No SETTING panel •...

  • Page 98: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Specific What you Possible solutions symptoms experience USB interface is USB peripherals • Check that your monitor is turned on. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).
  • Page 99 Specific What you Possible solutions symptoms experience Wireless USB When plugged to Unplug the Wireless USB Mouse receiver mouse does not one of the USB and re-plug it into one of the Quick work properly ports on the rear Access USB ports at the bottom of the side of the monitor, monitor.

  • Page 100: Regulatory Information

    Regulatory information FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance. EU product database for energy label and product information sheet AW2725DF: https://eprel.ec.europa.eu/qr/1833147 100 | Regulatory information...

  • Page 101: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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