Alienware AW2521H User Manual
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Alienware AW2521H User Manual

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Alienware AW2521H Monitor
User's Guide
Model: AW2521H
Regulatory model: AW2521Hb

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Summary of Contents for Alienware AW2521H

  • Page 1 Alienware AW2521H Monitor User’s Guide Model: AW2521H Regulatory model: AW2521Hb...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents Safety instructions ......6 About your monitor ......7 Package contents .
  • Page 4 Setting up the monitor......29 Attaching the stand ....... . . 29 Connecting the computer .
  • Page 5 Built-in diagnostics ........68 Common problems ........69 Product specific problems .

  • Page 6: Safety Instructions

    Safety instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply.

  • Page 7: About Your Monitor

    About your monitor Package contents Your monitor ships with the components shown below. If any component is missing, contact Dell technical support. For more information see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor.
  • Page 8 DisplayPort cable (DisplayPort to DisplayPort) Mini-DisplayPort to DisplayPort cable USB 3.2 Gen1 (5 Gbps) upstream cable (enables the USB ports on the monitor) • Quick Setup Guide • Safety, Environmental, and Regulatory Information • Alienware Welcome Card About your monitor...

  • Page 9: Product Features

    • AW2521H offers a couple of preset modes, including G-SYNC Esports, FPS (First-Person Shooter), MOBA/RTS (Real-Time Strategy), RPG (Role- Playing Game), SPORTS (Racing) and three customizable game modes for user's own preference.

  • Page 10: Identifying Parts And Controls

    However, this may introduce some slight and noticeable visual artifacts into the image. As every system setup and every gamer's needs are different, Alienware recommends that users experiment with the different modes to find the setting that is right for them.

  • Page 11: Top View

    Top view Label Description Ambient light sensor Detects ambient light and adjusts the brightness of the display accordingly. For more information, Ambient Light Sensor. Back view Back view without monitor stand Back view with monitor stand About your monitor | 11...
  • Page 12 Label Description Joystick Use it to control the OSD menu. Function buttons For more information, see Operating monitor. Barcode, serial number, and Refer to this label if you need to Service Tag label contact Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monitor and...

  • Page 13: Rear And Bottom View

    Rear and bottom view Rear and bottom view without monitor stand Label Description Power connector Connect the power cable (shipped with your monitor). HDMI port (HDMI 1) Connect your computer with the HDMI cable. HDMI port (HDMI 2) Connect your computer with the HDMI cable.
  • Page 14 SuperSpeed USB 5 Connect your USB 3.2 Gen 1 (5 Gbps) Gbps (USB 3.2 Gen1) device.* Type-A downstream Connect your wired or wireless mouse to this port with NVIDIA port to enable NVIDIA Reflex Latency Reflex Latency Analyzer. Analyzer. NOTE: To use these ports, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer.

  • Page 15: Monitor Specifications

    However this may introduce some slight and noticeable visual artifacts into the image. As every system setup and every gamer's needs are different, Alienware recommends that users experiment with the different modes to find the setting that is right for them.

  • Page 16: Resolution Specifications

    0 mm to 130 mm Tilt -5° to 21° Swivel -20° to 20° Pivot -90° to 90° Resolution specifications Model AW2521H DisplayPort 1.4 HDMI 2.0 Horizontal scan range • 255 to 255 kHz • 30 to 291 kHz (automatic) (automatic) Vertical scan range •...

  • Page 17: Supported Video Modes

    Supported video modes Model AW2521H Video display capabilities (HDMI 480p, 576p, 720p, 1080p & DisplayPort playback) Preset display modes HDMI display modes Display mode Horizontal Vertical Pixel clock Sync polarity frequency frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) VESA, 640 x 480 31.47...

  • Page 18: Electrical Specifications

    HDMI or DisplayPort with direct output from Nvidia Graphics card on your PC. Electrical specifications Model AW2521H Video input signals HDMI 2.0/DisplayPort 1.4, 600 mV for each differential line, 100 Ω input impedance per differential pair.

  • Page 19: Physical Characteristics

    Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied. Physical characteristics Model AW2521H Signal cable type • Digital: HDMI, 19 pins (cable is not included) • Digital: DisplayPort, 20 pins •...

  • Page 20: Environmental Characteristics

    (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 3.2 kg (7.05 lb) Environmental characteristics Model AW2521H Compliant standards Arsenic-free glass and mercury-free for the panel only Temperature range Operating 0°C to 40°C (32°F to 104°F) Non-operating •...

  • Page 21: Pin Assignments

    Pin assignments DisplayPort connector Pin number 20-pin side of the connected signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR About your monitor | 21...

  • Page 22: Plug And Play Capability

    HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...

  • Page 23: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 5 Gbps (USB 3.2 Gen1) compatible. Transfer speed Data rate Power consumption* Super-Speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps...

  • Page 24: Usb 3.2 Gen1 (5 Gbps) Downstream Connector

    USB 3.2 Gen1 (5 Gbps) downstream connector Pin number 9-pin side of the connector SSRX- SSRX+ SSTX- SSTX+ USB ports • 1 x upstream - rear • 2 x downstream - rear • 2 x downstream - bottom Power charging port - the port with icon;...

  • Page 25: Lcd Monitor Quality And Pixel Policy

    LCD monitor quality and pixel policy During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines.
  • Page 26 • Let your upper arms rest naturally on both sides. • Ensure that your feet are resting flat on the floor. • When sitting, make sure that the weight of your legs is on your feet and not on the front portion of your seat. Adjust your chair's height or use a footrest if necessary to maintain a proper posture.

  • Page 27: Handling And Moving Your Display

    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...

  • Page 28: Maintenance Guidelines

    • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the...

  • Page 29: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is not factory-installed. NOTE: The following instructions are only applicable for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 30 5. Open the protective cover on the monitor to access the VESA slot on the monitor. CAUTION: When connecting the stand assembly to the display, do not place the stand riser directly on the display back panel. Doing so may damage the pogo pins on the stand due to misalignment.
  • Page 31 8. Connect the power cable to the monitor. 9. Route the required cables, such as USB upstream cable, USB downstream cables (optional, cables are not included), HDMI cables (optional, cables are not included), and DisplayPort cable through the cable-management slot on the stand. NOTE: The USB 3.2 Gen 1 (5 Gbps) cables and HDMI cable are not shipped with your display, they are sold separately.
  • Page 32 CAUTION: Do not plug the power cable into the wall outlet or turn on the monitor until you are instructed to do so. 11. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. CAUTION: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage.

  • Page 33: Connecting The Computer

    13. Slide the tabs on the I/O cover into the slots on the display back cover until it snaps into place. NOTE: Ensure that all cables pass through the I/O cover and cable- management slot on the stand riser. Connecting the computer WARNING: Before you begin any of the procedures in this section, follow the Safety...

  • Page 34: Removing The Monitor Stand

    2. Connect the other end of the USB 3.2 Gen1 upstream cable to an appropriate USB 3.2 Gen1 port on your computer. 3. Connect the USB 3.2 Gen1 peripherals to the USB 3.2 Gen1 downstream ports on the monitor. 4. Plug the power cables for your computer and monitor into a wall outlet. 5.
  • Page 35 5. Disconnect the cables from the monitor and slide them out through the cable-management slot on the stand riser. 6. Press and hold the stand release button. 7. Lift the stand up and away from the monitor. Setting up the monitor | 35...

  • Page 36: Vesa Wall Mounting (Optional)

    VESA wall mounting (optional) (Screw dimension: M4 x 10 mm) Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat surface. 2. Remove the monitor stand. (See Removing the monitor stand.) 3.

  • Page 37: Operating The Monitor

    Operating the monitor Power on the monitor Press the power button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2.

  • Page 38: Using The Rear-Panel Controls

    • For 2-way (up and down) directional navigation. • Toggles between the menu items. • Increases (up) or decreases (down) the parameters of selected menu item. Using the rear-panel controls Use the control buttons on the rear of the monitor to access the OSD menu and shortcut keys.

  • Page 39: Using The On-Screen Display (Osd) Menu

    When you press any of these button on the rear panel (including the joystick button), the OSD Status Bar appears to let you know the current settings of some OSD functions. Using the On-Screen Display (OSD) menu Accessing the menu system Icon Menu and Description...
  • Page 40 Preset Modes • Standard: Loads the monitor's default color settings. This is the default preset mode. G-SYNC Esports: Loads specialized settings which • allows for a consistent gaming experience when playing esports games. • FPS: Loads color settings ideal for First-Person Shooter (FPS) games.
  • Page 41 Game Enhance The feature offers three available functions to enhance Mode your gameplay experience. • Off Select to disable the functions under Game Enhance Mode. • Timer Allows you to disable or enable the timer at the upper left corner of the display. The timer shows the time elapsed since the game starts.
  • Page 42 Dark Stabilizer The feature improves the visibility in the dark gaming scenarios. The higher the value (between 0 to 3), the better visibility in dark area of the display image. Variable Allows you to enable backlight control by selecting a Backlight preset mode to intelligently adjust the backlights.
  • Page 43 Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Move the joystick right to increase the brightness level or move the joystick left to decrease the brightness level (min. 0 / max. 100). Contrast Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
  • Page 44 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Select the DP input when you are using the DisplayPort (DP) connector. Press the joystick button to confirm the selection. HDMI 1 Select the HDMI 1 or HDMI 2 input when you are using the HDMI connector.
  • Page 45 AlienFX Use this menu to adjust the LED light settings for the Lighting Power button, Alienware logo, and the light stripe on the stand. Before making any adjustments, select any or all of these 3 zones from the submenus. The illustration below indicates the lighting zones.
  • Page 46 All Zones To specify an LED lighting color for the selected area, select On and move the joystick to highlight the Zone 1: Back Custom Color option. Zone 2: Stand Zone 3: Power Button Then you can make a selection from the list of 20 available colors by moving the joystick up or down.
  • Page 47 The following table depicts the color number and the RGB codes used for the 20 LED colors. To turn off the AlienFX lights, select Off. NOTE: These functions are only available when Spectrum is disabled. Custom It is a read-only menu. When you use Color or/and Spectrum to make LED lighting adjustments, this menu status shows Off;...
  • Page 48 Spectrum When you select On, the AlienFX lights of 3 zones glow and change colors in the sequence of the color spectrum: red, orange, yellow, green, blue, indigo, and violet. Reset AlienFX Resets all settings under the AlienFX Lighting menu to Lighting the factory defaults.
  • Page 49 G-SYNC® Use this menu to utilize the latency tool, enable the Processor ULMB function, and adjust the ULMB pulse width. NVIDIA Reflex Detects and analyzes the time latency between Latency triggering of the mouse and the actual action displayed Analyzer during gameplay.
  • Page 50 NVIDIA ULMB NVIDIA ULMB (Ultra Low Motion Blur) helps have less of a motion blur effect while you are watching fast- moving images. When the graphics card supports G- SYNC, make sure that the Enable G-SYNC function is not selected in the NVIDIA Control Panel. NOTE: This function is available when the refresh rate is 144 Hz or 240 Hz with DP connection.
  • Page 51 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
  • Page 52 Personalize Shortcut Key 1 Allows you to choose a feature from Preset Modes, Game Enhance Mode, Dark Stabilizer, Brightness/ Shortcut Key 2 Contrast, Input Source, or Volume and set it as a Shortcut Key 3 shortcut key. Reset Resets all settings under the Personalize menu to the Personalization factory defaults.

  • Page 53: Osd Warning Message

    Eco Mode When the computer goes into standby mode, the Eco Mode on the monitor enables it to go into standby as well. The default setting is On . Selecting Off may prevent the monitor from going into Standby mode. NOTE: Pressing any button (including the joystick button) on the rear panel of the monitor may also wake up the monitor after it goes into Standby mode.
  • Page 54 When Factory Reset is selected, the following message appears: When NVIDIA Reflex Latency Analyzer is turned On, the following message appears: When NVIDIA Reflex Latency Analyzer is On, if a mouse is not directly plugged into the designated port, the following message appears: 54 | Operating the monitor...

  • Page 55: Setting The Maximum Resolution

    When one of the following is selected or turned on, the OSD Status Bar will indicate that G-SYNC® Processor is On: • G-SYNC Esports from Preset Modes • NVIDIA Reflex Latency Analyzer • NVIDIA ULMB • G-SYNC® mode from your PC Troubleshooting for more information.

  • Page 56: Using The Tilt, Swivel, And Vertical Extension

    • Go to your graphics card website and download the latest graphic drivers. Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 57: Vertical Extension

    Vertical extension NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically. Rotating the display Before you rotate the display, ensure it is completely extended vertically and completely tilted up to avoid hitting the bottom edge of the monitor. Operating the monitor | 57...

  • Page 58: Rotate Clockwise

    Rotate clockwise Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

  • Page 59: Adjusting The Rotation Display Settings Of Your System

    Adjusting the rotation display settings of your system After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.

  • Page 60: Using Alienfx Application

    • Ensure the OS of your computer is Windows 10 R3 or later. • Ensure your Internet connection is active. • Ensure that the supplied USB cable is connected to both the Alienware monitor and the computer. Installing AWCC through Windows update 1.

  • Page 61: Navigating The Alienfx Window

    Navigating the AlienFX window With the Alienware Command Center, AlienFX allows you to control the LED lighting colors and transition effects for your Alienware monitor. In the AWCC home screen, click FX in the top menu bar to access the home screen of AlienFX.
  • Page 62 When you start to customize a theme, you should see the following screen: Screen with the front view of monitor Screen with the back view of monitor The following table describes the functions and features on the screen: Functions Descriptions LIGHTING panel Use the controls in this panel to set up lighting effects for a theme.

  • Page 63: Creating A Theme

    When you make lighting adjustments, the preview of the monitor displays the new effects simultaneously. Thumbnails Displays the thumbnails of the Alienware monitors connected to your computer. The image displayed in the live preview area is selected from this thumbnail list. Creating a theme To create a theme with your preferred lighting settings: 1.

  • Page 64: Setting Lighting Effects

    Setting lighting effects The LIGHTING panel provides various lighting effects. You may click Effect to open a drop-down menu with available options. NOTE: The options displayed may vary depending on the lighting zone(s) you specified. The following table provides an overview of different options: Morph Descriptions The effect changes the light color into another...
  • Page 65 Pulse Descriptions The effect makes the light flash with a short pause. To make the adjustments: 1. Pick a preferred color from the color palette or the list of PRESET COLORS. The selected color and its RGB color codes will be displayed on the right field.
  • Page 66 Spectrum Descriptions The effect makes the light change in sequence of spectrum: red, orange, yellow, green, blue, indigo, and violet. You can drag the TEMPO slider to adjust the transition speed. NOTE: The option is available only when you select All Zones to make lighting adjustments.

  • Page 67: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.

  • Page 68: Built-In Diagnostics

    4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. After performing the above steps, if the monitor displays no video output, then the problem may be with the graphics card or the computer. Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or...

  • Page 69: Common Problems

    Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What you Possible solutions symptoms experience No Video/ No picture • Ensure that the video cable connecting the Power LED off monitor and the computer is properly connected and secure.
  • Page 70 Missing Pixels LCD screen • Cycle power On-Off. has spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell support site: www.dell.com/pixelguidelines.
  • Page 71 Intermittent Monitor • Ensure that the video cable connecting the Problems malfunctions monitor to the computer is connected on & off properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

  • Page 72: Product Specific Problems

    Product specific problems Specific What you Possible solutions symptoms experience Screen image Image is • Reset the monitor to factory settings. is too small centered on screen, but does not fill entire viewing area Cannot adjust OSD does not • Turn off the monitor, unplug the power the monitor appear on the cord, plug it back, and then turn on the...
  • Page 73 The displayed Display will • Do not use a USB-C adapter or dock. pictures freeze, has Connect the DP/HDMI cable directly to appear black screen or your notebook/desktop. incorrectly display when the DP/ abnormal HDMI cable is screen connected through a USB-C adapter or dock to your...

  • Page 74: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Specific What you Possible solutions symptoms experience USB interface • Check that your monitor is turned on. is not working peripherals are • Reconnect the upstream cable to your not working computer. • Reconnect the USB peripherals (downstream connector).

  • Page 75: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999- 3355). EU product database for energy label and product information sheet AW2521H: https://eprel.ec.europa.eu/qr/364442 NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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