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Troubleshooting
Code
Description
C446
C447
C455
C478
BLDC Motor or
C486
Inverter PBA is not
working
C489
C493
C496
C499
Electric Damper is not
C654
working
32 English
Action
Press the POWER
button to restart
the product.
If the problem persists, disconnect the
power for more than 30 seconds.
Allow the product to cool and restart it.
If it is not resolved, please contact a
Samsung Electronics Service Center.
Reconnect the electric damper and check if
any foreign matter is on the damper.
Warranty (USA)
SAMSUNG RANGE HOOD
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF
PURCHASE
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics
America, Inc. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR
This limited warranty begins on the date of delivery to the original consumer
purchaser, and is valid only on products purchased and used in the United States
that have been installed, operated, and maintained according to the instructions
attached to or furnished with the product. To receive warranty service, the
purchaser must contact SAMSUNG at the address or phone number provided below
for problem determination and service procedures. Warranty service can only be
performed by a SAMSUNG authorized service center. The original dated bill of sale
and/or proof of delivery must be presented upon request as proof of purchase to
SAMSUNG or SAMSUNG's authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to the availability of SAMSUNG
authorized servicers within the customer's geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, the product must be unobstructed and accessible to
the service agent.
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