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Installation
Startup
1. Verify all RS485 connections from the controller network to the QD2040 are complete.
NOTE:
Refer to
"QD2040 Power and Communication Connections" on page 4
2. Verify that all 24V power wiring to the controller network has been completed; all controllers are powered on and
each controller has been programmed with a unique RS485 address.
3. Connect one end of the Ethernet cable to the Ethernet port labeled Cloud Ethernet 1 on the QD2040, and the other
end to the network port provided by the customer, or to a cell modem (if utilized).
4. Connect the power source to the QD2040 and apply power. If your QD2040 was preconfigured by the TCS factory or
another user, it will automatically go online and contact Ubiquity Cloud.
5.
You MUST call TCS Technical Support (800.288.9383 ext. 2) to verify connection and activate the unit.
6. If your QD2040 was not ordered preconfigured: You can configure it at this time. See the
page
9.
Troubleshooting
Power LED Does Not Light Up
Be sure that the 12V, 5A tip positive power supply module included with the QD2040 is plugged in to a 120VAC outlet that
has power.
No Communications with Controllers on the Network
Make sure the baud rate selection for the QD2040 is set to match the baud rate of all the controllers on each port network
(the default communication speed of the serial bus is 9600). All controllers on the network must have a unique address,
excluding the reserved address '248'. All controllers on any given port must be of the same type, whether Modbus or
TCSbus. Also, each port must be configured for the appropriate type of communication.
Check the network wiring, making sure to follow polarity; the wire that goes to A must go to A in all devices, and the wires
that go to B and REF must follow the same pattern.
No LAN Link to the Internet
Verify the network cable is connected correctly and make sure the LEDs next to the Ethernet jack are properly illuminated.
For example, a solid green LED at the RJ-45 LAN connector usually indicates that the QD2040 is either connected or
receiving a signal. If the green light is flashing, this is an indication of data being sent or received.
If there are no lights, the QD2040 may not be connected properly, or may not be receiving a signal from the network. If,
after checking the connections, the LED indicators are still off, the network adapter, port, or cable may be defective.
If there are lights but there is still no communication, this could be because the network communication is not set up
properly or there is a bad firewall proxy setting. Contact your IT department for support, or contact TCS Technical Support
(800.288.9383, ext. 2) for assistance.
7
7
2800 Laura Lane
•
Middleton, WI 53562
for steps 2 through 5 below.
|
800.288.9383
|
www.tcsbasys.com
Configuration Section on
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