Reporting Safety Defects - Audi A4 2013 Owner's Manual

Reporting Safety
Defects
Applicable to U.S.A.
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notify-
ing Audi of America, Inc.
If NHTSA receives similar com-
plaints, it may open an investi-
gation, and if it finds that a
safety defects exists in a group
of vehicles, it may order a recall
and remedy campaign. Howev-
er, NHTSA cannot become in-
volved in individual problems
between you, your dealer, or
Audi of America, Inc.
To contact the NHTSA, you may
either call:
Tel.: 1-888-327-4236 (TTY:
1-800-424-9153) or
1-800-424-9 3 9 3
or you may write to:
Driving Safely 135
NHTSA
U.S. Department of Transporta-
tion
1200 New Jersey Ave., S.E.
West Building
Washington, DC 20590
You can also obtain other infor-
mation about motor vehicle
safety from:
http://www.safercar.gov
Applicable to Canada
If you live in Canada and you
believe that your vehicle has a
defect that could cause a crash
injury or death, you should im-
I
mediately inform Transport
Canada, Defect Investigations
and Recalls. You should also no-
tify Volkswagen Group Canada,
Inc.
Canadian customers who wish
to report a safety-related de-
fect to Transport Canada, De-
fect Investigations and Recalls,
may either call Transport Cana-
da toll-free at:
11ii-
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