Before Use ......................19 Product Features....................21 Control Panel ....................25 InstaView......................26 Door in Door .....................26 Extra Space .......................27 Drawer.......................27 Shelf ........................28 Icemaker ......................30 Door Basket ......................30 SMART FUNCTIONS LG ThinQ Application ..................32 Smart Diagnosis ....................33 MAINTENANCE Cleaning ......................35 TROUBLESHOOTING Before Calling for Service................36...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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SAFETY INSTRUCTIONS appliance. Cleaning and user maintenance shall not be made by children without supervision. • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
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SAFETY INSTRUCTIONS • If the power cord is damaged or the hole of the outlet socket is loose, it must be replaced. Do not use the power cord and contact an authorized service centre in order to avoid a hazard. •...
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SAFETY INSTRUCTIONS • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location. Risk of Fire and Flammable Materials •...
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• Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
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• Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
SAFETY INSTRUCTIONS • Do not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the appliance. • This appliance incorporates an earth connection for functional purposes. • Connect to potable water supply only. - If connected to a water supply, connect to a potable water supply only.
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• Do not clean glass shelves or covers with warm water when they are cold. They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre.
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SAFETY INSTRUCTIONS • Dispose of the ice inside the ice bucket in the freezer compartment during an extended power outage.
INSTALLATION INSTALLATION Before Installation Ambient Temperature • The appliance is designed to operate within a Dimensions and Clearances limited range of ambient temperatures, depending on the climate zone. Too small of a distance from adjacent items may result in the degradation of freezing capability and •...
INSTALLATION Accessories Removing the Left Fridge Door *1 This feature is only available on some models. Disconnect all wire harnesses . Unscrew the ground wire Spanner A Spanner B C-Clip (Snap Ring) Removing the Fridge and Freezer Door If your entrance door is too narrow for the appliance to pass through, remove the appliance NOTE doors and pass the appliance laterally.
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INSTALLATION Lift the door from the middle hinge pin and CAUTION remove the door. • When lifting the hinge free of the hinge lever latch, be careful that the door does not fall forward. It is recommended that two or more people carry out the door removal and refitting.
INSTALLATION - Spanner Type A Twist the hinge to raise the pivoting end so that the door can be lifted off. Lift the door off the lower hinge pin and remove it. - Spanner Type B Remove the door by lifting it off the lower hinge pin.
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INSTALLATION Door Alignment for Freezer Use the spanner to fasten the keeper nut by Door turning it to the right. If the door of the appliance is not level, adjust the difference in the height of appliance door. NOTE • Levelling the doors may not be possible when the floor is not level, or is of weak or poor construction.
INSTALLATION • C-Clip type B If the door is too low, lift the right door up and insert only one C-Clip with proper thickness. - If a C-Clip is already inserted on the middle hinge, remove the C-Clip before inserting a new C-Clip.
INSTALLATION Moving the Appliance for - Do not move the appliance in zigzags. Relocation Moving the Appliance Remove all food from inside the appliance. Fix the power plug. • Models with a power plug hook: Pull the power plug out, insert and fix it into the power plug hook at the rear or on top of the appliance.
Storing Foods Effectively NOTE • Food may freeze or spoil if stored at the wrong • Contact the LG Electronics customer information temperature. Set the refrigerator to the correct centre if the alarm sound continues even after temperature for the food being stored.
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OPERATION • Place the refrigerated food or frozen food in • To get better air circulation, insert all inner parts each fridge or freezer compartment like baskets, drawers, and shelves. immediately after purchasing. • Store raw meat and fish in suitable containers in Freezing the Maximum Amount the refrigerator, so that it is not in contact with or drip onto other food.
OPERATION Product Features The appearance or components of the appliance may differ from model to model. Exterior *1 This feature is only available on some models. Door in Door The Door in Door is a double layered door system. It can be opened individually or together with the main door.
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OPERATION Interior (Two Star *1 This feature is only available on some models.
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OPERATION Control Panel Sets the fridge temperature and freezer temperature. LED Lamp The LED lamps inside the fridge light up when you open the door. Air Filter Reduces odours inside the fridge compartment. Fridge Door Basket Stores small packages of refrigerated foods, drinks and sauce containers. Door Mullion Prevents the cold air of the fridge from leaking.
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OPERATION This is adjustable to meet individual storage needs. Bottom Shelf To store a food container that is greater than 1 kg, place it on the bottom shelf. Fridge Drawer Keeps fruits and vegetables fresh. Icemaker This is where ice is produced and stored. NOTE •...
Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application. Shabbath Shabbath mode is used on the Jewish Shabbath and holidays.
OPERATION NOTE • If there is any finger or skin contacts to the control panel while cleaning it, the button function may operate. • For optimal food preservation, increasing or decreasing 1 ℃ from the default temperature is recommended for each compartment. •...
OPERATION Drawer CAUTION • Do not open the door of the appliance with the CAUTION door in door open, or do not open the door in door while the door of the appliance is open. The • Always empty the drawers before removing door in door may be struck by the edge of the them, and use both hands when removing and appliance and damaged.
OPERATION Removing/Refitting the Freezer Open both fridge doors completely. Hold the Drawer cover with both hands and tilt the cover slightly while pulling it out. This feature may vary depending on model purchased. Open both freezer doors completely. Pull out the freezer drawer to full extension and remove all of the contents.
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OPERATION exposed to sudden temperature changes or CAUTION impact. • Assemble the shelf that will be positioned on the left side first. Using the Folding Shelf This feature is only available on some models. Store taller items, such as a gallon container or bottles, by pushing the front half of the shelf underneath the back half of the shelf.
OPERATION Icemaker Rotate the knob of the ice tray clockwise and pull out the ice basket. This feature is only available on some models. Before Using the Icemaker WARNING • Fill with potable water only into icemaker or dispenser water tank. Icemaker Type B NOTE Fill the ice tray with potable water and place it...
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OPERATION To remove the baskets, simply lift the basket up and pull straight out. To assemble the baskets, slide it in above the desired support and push down until it snaps into place.
• Functions may vary by model. from the Google Play Store or Apple App Store on a smartphone. Run the LG ThinQ application and sign in with your existing account or create an LG account to sign in. Touch the add ( ) button on the LG ThinQ application to connect your LG appliance.
To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open • LG ThinQ is not responsible for any network source licenses that have the obligation to disclose connection problems or any faults,...
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Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • When removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to • Performing manual defrosting, maintenance or the appliance.
TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Appliance is unplugged. • Plug the power plug in the outlet properly. A fuse in your home may be blown or the circuit breaker tripped.
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TROUBLESHOOTING Symptoms Possible Cause & Solution The appliance contains Did you put in food with a strong smell? a bad smell. • Store foods with strong smells in sealed containers. Vegetables or fruit may have spoiled in the drawer. • Throw away rotten vegetables and clean the vegetable drawer. Do not store vegetables too long in the vegetable drawer.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Frost or condensation Is the installation environment humid? has formed inside or • Condensation can appear on the exterior of the appliance if the installation outside the appliance. area is too humid or on a humid day such as a rainy day. Wipe off any moisture with a dry cloth.
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Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp. Noises Symptoms Possible Cause & Solution...
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.