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Troubleshooting
TITLE
Before calling for service, please check the following symptoms/solutions.
You may be able to avoid a service call.
Symptom
Cause
Operation indicator
-Power Cable is loose.
does not light.
Projected image
-Lamp is about to fail.
gets darker or
deteriorates.
Temperature
-Cooling fan not working.
indicator is red.
-Internal circuits damaged.
-Air filter clogged.
-Room is hot.
No image
-Power off.
appears on-screen.
-Lens cap on.
-Source not selected/off.
-Unit warming up.
Menu will not appear. -Source not connected.
"NO SIGNAL"
-Source not connected.
message appears.
-Source not sending
out a signal.
"OUT OF RANGE"
-Not a supported format.
message appears.
No sound.
-Volume level too low.
-Connection problem.
Image color is wrong. -Incorrect color balance.
-Wrong video settings.
Blurred or out of
-Out of focus or position.
focus image.
-Tracking wrong.
-Lens dirty.
43
Solution
• Tighten power cable securely to projector
and power outlet.
• Contact service center to replace lamp.
• Contact service center.
• Contact service center.
• Clean air filter.
• Cool off room.
• Turn power on.
• Remove lens cap.
• Select correct source, turn source on.
• Lamp at full power after 40 seconds.
• Connect source.
• Connect source.
• Check all connections.
• Check source operation.
• Change to supported format.
• Change format of source signal output.
• Increase sound level.
• Connect cables securely.
• Adjust color balance.
• Adjust Video menu options.
• Focus and position image on screen.
• Adjust tracking.
• Clean lens, see maintenance.
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