Table of Contents
Advertisement
Nothing is displayed on the screen.
• Is the monitor's power cord plugged in?
- Check if the power cord is correctly plugged into the power outlet.
• Is the [No Signal] message being displayed?
- This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.
Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
• Did you select the appropriate resolution?
- If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended
resolution.
- Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or
misalignment of the display.
- The setting methods may be different depending upon the computer or operating system, and some resolutions may not be available depending upon
the performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance.
The screen retains an image.
• Does image sticking occur even when the monitor is turned off?
- Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image.
- To extend the lifetime of the monitor, use a screensaver.
• Are there spots on the screen?
- When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen. It is not an error,
nor is it related to the monitor's performance.
Some features are disabled.
• Are some functions not available when you press the Menu button?
- Check the PC settings and input signal. (HDR, No Signal)
Do you see an "Unrecognised monitor,
• Have you installed the display driver?
- Be sure to install the display driver from our web site: https://www.lg.com.
- Make sure to check if the graphics card supports
Troubleshooting
monitor found" message?
function.
19
Advertisement
Table of Contents
