Miele HS19 Operating Instructions Manual page 75

Problem
The cleaning perform-
ance is poor.
The vacuum cleaner
keeps falling over.
The vacuum cleaner
does not start when it is
switched on.
Cause and remedy
The dust container is full.
 Empty and clean the dust container (see "Mainten-
ance").
The Electrobrush is dirty/blocked.
 Clean the Electrobrush (see "Maintenance –
Cleaning the Electrobrush" and "Removing the
roller brush from the Electrobrush").
You have configured the vacuum cleaner with the
PowerUnit at the top.
 Reassemble the vacuum cleaner so that it is con-
figured with the PowerUnit at the bottom (see "In-
stallation and connection – Assembling the va-
cuum cleaner").
There is no battery inserted or the battery has been
inserted incorrectly.
 Insert the battery or check how the battery is posi-
tioned (see "Installation and connection" – "Insert-
ing the battery").
The rechargeable battery is not sufficiently charged.
 Charge the battery exactly as described in these
operating instructions (see "Installation and con-
nection" – "General battery information" and
"Charging the battery").
An original Miele battery has not been inserted.
 Insert an original Miele AP01/AP02/AP03 lithium-
ion rechargeable battery (HX LA).
The battery was not placed in the PowerUnit when
charging it for the first time.
 To activate the battery, it must be placed in the
PowerUnit the first time it is charged (see "Install-
ation and connection" – "General battery informa-
tion" and "Charging the battery").
The charging plug is still plugged in.
 Pull the charging plug out of the charging socket on
the bottom of the battery.
en
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