Blinking patterns
Error codes
0288: Computer display error
0281: General embedded controller error
Find your service QR code and serial number
This topic helps you find service QR code and serial number.
You can find your serial number via:
• Dashboard or Device in the Vantage app
• Serial-number label of your computer (shown as below illustration)
Frequently asked questions
Browse through these FAQs to find answers to commonly raised questions.
Solutions
1. Reconnect the display cable on both the
system board side and the computer
display side (service provider only) and
check the LCD panel.
2. If step 1 does not work, connect an
external display to your computer and
check the status (customer or service
provider).
• If the external display works, replace
the LCD panel (service provider only).
• If the external display does not work,
replace the system board (service
provider only).
Replace the system board (service provider
only).
.
Chapter 7
Help and support
49