Avaya J139 Quick Reference page 17

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6. Press Save.

Call Park

Using the Call Park feature, you can park an active call at a parking extension. You can dial the

parked extension number from any phone to retrieve the call.

The phone supports two types of call parking:

• Park call: To park a call to a specific extension. You can choose your own extension or

another person's extension number to park a call. When you park a call, the extension where

the call is parked will show a visual and audio alert.

• Group Call Park: To park a call to the first available extension in the group.

Parking a call

About this task

Use this procedure to park a call to a parking extension, so that the parked call can be retrieved

from any other phone in your organization. After you park the call, the extension on your phone is

available to take up another call. This feature is available in BroadSoft environment.

Before you begin

• Ensure that the administrator enabled the feature.

• Ensure that you are on a call or held a call.

Procedure

1. Press Main menu:

2. Scroll to Features, and press Select.

3. Scroll to Call park, and press one of the following:

• Park

• OK

• Corresponding line button

4. (Optional) If the phone has more than one call that can be parked, scroll to the required

number from the list, and press Select.

5. In the Park Call screen, enter the parking extension.

Entering hash (#) or leaving the parking extension empty will self-park the call.

6. Press Park.