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TV or monitor and install in accordance with the manufacturer’s instructions. • Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a wall cavity or in an enclosed cabinet.
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GB/T 26572. Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “1” is 2011 or 2021. China Importer: Bose Electronics (Shanghai) Company Limited, Level 6, Tower D, No. 2337 Gudai Rd. Minhang District, Shanghai 201100...
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To view the license disclosures that apply to the third-party software packages included as components of your Bose Soundbar 850 product: 1. On the remote, press and hold the Bluetooth button l and Skip backward button J for 5 seconds.
con T e n Ts WHAT’S IN THE BOX contents ..........................9 DOLBY ATMOS® TECHNOLOGY ................10 SOUNDBAR PLACEMENT recommendations......................11 Wall mount the soundbar .................... 12 Adjust audio for wall mounting ................. 12 SET UP THE SOUNDBAR connect the soundbar to power ................13 network standby ......................
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CONNECT BOSE PRODUCTS connect using the Bose8 app (preferred) ............26 connect using the remote ................... 27 connect a Bose bass module using an audio cable .......... 28 connect a Bose soundLink Bluetooth speaker or Bose headphones using simplesync™ technology ................. 29 Benefits ........................
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con T e n Ts CARE AND MAINTENANCE update the soundbar ....................31 install the remote batteries ..................31 clean the soundbar ......................32 replacement parts and accessories ................ 32 Limited warranty ......................32 TROUBLESHOOTING Try these solutions first ....................33 other solutions ........................
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HDMI cable Optical cable ADAPTiQ headset NOTE: If any part of the product is damaged or if the glass on the soundbar is broken, don’t use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.com/Support/SB850 worldwide.Bose.com/Support/SB850 E N G...
D o L BY AT M os ® T e c H no LoGY The Bose Soundbar 850 supports Dolby Atmos® technology. The soundbar uses additional up-firing speakers to deliver high-quality sound from all directions, achieving a superb, immersive, and fully-encompassing surround-sound experience.
s oun D BA r P L Ac e M e nT sou n D BA r P L Ac e M e nT RECOMMENDATIONS • Place the soundbar below and in front of the TV (preferred) or above your TV with the front of the soundbar facing into the room.
D BA r P L Ac e M e nT WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer. Visit: worldwide.Bose.com/Support/SB850 worldwide.Bose.com/Support/SB850 NOTE: Make sure the top of the soundbar is at least 4 in (10 cm) away from the TV.
s eT u P THe s o un D BA r seT u P THe s o un D BA r CONNECT THE SOUNDBAR TO POWER 1. Connect the power cord to the b port on the back of the soundbar. 2.
Bose8 AP P seT uP The Bose8 app lets you set up and control the soundbar from any mobile device, such as a smartphone or tablet. Using the app, you can learn how to set up your soundbar and accessories, manage soundbar settings, choose your voice prompt language, see Now Playing information, and get new features.
A DA P T i Q AuD io cAL i B rAT i o n s eT u P THe s o un D BA r After you set up the soundbar using the Bose8 app, the app prompts you to run ADAPTiQ audio calibration for best sound quality.
sou n D BA r co n T r o L s The soundbar controls are located on the top of the soundbar and on the remote. TIP: You can also control your soundbar using the Bose8 app. REMOTE FUNCTIONS Use the remote to control the soundbar or Bluetooth connections. Power button (see page 17) Source buttons (see page 18) Volume up (see page 19)
sou n D BA r co n T r oL s sou n D BA r co n T r oL s Power on/off On the remote, press the Power button I to power the soundbar on/off. When powered on, the soundbar defaults to the last active source. NOTE: When you plug the soundbar into an AC (mains) outlet, the soundbar automatically powers on.
sou n D BA r co n T r o L s Sources You can control your TV and Bluetooth connections using your remote. To select a source, press the appropriate button (TV O or Bluetooth l) on the remote. TIP: You can also use the Bose8 app to select a source.
sou n D BA r co n T r oL s sou n D BA r co n T r o L s Media playback and volume FUNCTION WHAT TO DO Press F . NOTES: • When audio is paused, two lights in the center of the Play/Pause light bar glow solid white until audio resumes.
sou n D BA r co n T r o L s sou n D BA r co n T r o L s ADJUST THE AUDIO To adjust the bass, treble, center channel, and height channel, use the Bose8 app. You can access these options from the Settings menu.
NOTE: Look for the name you entered for your soundbar in the Bose8 app. If you didn’t name your soundbar, the default name appears. Bose Soundbar 850 Once connected, you hear a tone, and the light bar glows solid white then fades to black.
B LueTooTH co n ne c T i o ns B LU E TO OT H co nn e c T i ons DISCONNECT A MOBILE DEVICE Use the Bose8 app to disconnect your mobile device. TIP: You can also use Bluetooth settings on your mobile device. Disabling the Bluetooth feature disconnects all other devices.
sT reA M AuDi o W i TH A i rP L AY The soundbar is capable of playing AirPlay 2 audio, which allows you to quickly stream audio from your Apple device to the soundbar or multiple speakers. NOTES: •...
sou n D BA r sTATus The LED light bar located on the front of the soundbar shows the soundbar status. Light bar NOTE: The light bar displays one status at a time of the selected source. WI-FI STATUS Shows the Wi-Fi connection status of the soundbar. LIGHT BAR ACTIVITY SYSTEM STATE Pulsing white...
Updating soundbar left to right Source error - refer to Pulses amber 4 times the Bose8 app Request is temporarily Pulses red 4 times unavailable - try again later Error - contact Bose Solid red customer service E N G...
T Bose P r oD uc Ts You can connect any of these accessories to your soundbar. • Bose Bass Module 700: Bose.com/BM700 Bose.com/BM700 • Bose Bass Module 500: Bose.com/BM500 Bose.com/BM500 • Bose Surround Speakers 700: Bose.com/SS700 Bose.com/SS700...
T Bose P r oD uc Ts sou n D BA r sTAT u s CONNECT USING THE REMOTE 1. Connect your accessory to power. For more information, refer to your accessory owner’s guide. 2. On the remote, press and hold the Bluetooth button l and Play/Pause button F for 5 seconds until the light bar pulses white.
(not provided). If you don’t have a 3.5 mm audio cable (commonly used for headphones and mobile devices), visit worldwide.Bose.com/Support/SB850 to purchase a 15 ft (4.5 m) cable. You can also purchase this part at your local electronics store. 1. Connect one end of a 3.5 mm audio cable to the x connector on the bass module.
SPEAKER OR BOSE HEADPHONES USING SIMPLESYNC™ TECHNOLOGY With Bose SimpleSync™ technology, you can connect certain Bose SoundLink Bluetooth speakers or Bose headphones to the soundbar for a new way to hear your music and movies. Benefits • A personal TV listening experience: Listen to TV without disturbing others by connecting your Bose headphones to the soundbar.
T Bose P r oD uc Ts Connect using the Bose8 app To connect your Bose SoundLink Bluetooth speaker or Bose headphones to the soundbar, use the Bose8 app. For more information, visit: worldwide.Bose.com/Support/Groups worldwide.Bose.com/Support/Groups NOTES: • Make sure that the product you’re connecting is powered on, within 30 ft (9 m) of the soundbar, and ready to connect to another device.
cA r e A nD M Ai nT e nAn ce sou n D BA r sTAT u s UPDATE THE SOUNDBAR The soundbar updates automatically when connected to the Bose8 app and your Wi-Fi network. INSTALL THE REMOTE BATTERIES 1.
• Do NOT use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives. • Do NOT allow objects to drop into any openings. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: worldwide.Bose.com/Support/SB850 worldwide.Bose.com/Support/SB850 LIMITED WARRANTY The soundbar is covered by a limited warranty.
OTHER SOLUTIONS If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact Bose customer service. Visit: worldwide.Bose.com/contact worldwide.Bose.com/contact SYMPTOM SOLUTION Use your TV’s HDMI ARC port.
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Tr ou BL e s H o oTi n G SYMPTOM SOLUTION Check the Bose8 app to make sure the audio is streaming in Dolby Audio isn’t playing in Atmos. If it’s not streaming in Dolby Atmos, make sure the advanced Dolby Atmos audio settings of your TV is allowing Dolby Atmos to pass through to the soundbar.
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Tr ou BL e s H o oTi n G SYMPTOM SOLUTION Make sure your bass module is compatible with the soundbar (see page 26). Confirm the status light is blinking amber, indicating that the bass module is ready to connect. Soundbar doesn’t connect to Repeat the connection process (see page 26).
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Tr ou BL e s H o oTi n G Tr ou BL e s H o oTi n G SYMPTOM SOLUTION Test different sources if available. Make sure that your TV can output surround sound audio. Refer to your TV owner’s guide. If the audio is being played from another device, reduce the volume Poor or distorted of that device.
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Tr ou BL e s H o oTi n G sou n D BA r sTAT u s SYMPTOM SOLUTION In the Bose8 app, select the correct network name, and enter the network password (case-sensitive). Make sure the soundbar and your mobile device are connected to the same Wi-Fi network.
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Connect using the Bose8 app. You can access this option from the previously- Settings menu. connected Bose headphones Not all Bose SoundLink Bluetooth speakers can play audio in perfect sync when connected to the soundbar. To check if your product is Delayed audio from compatible, visit: worldwide.Bose.com/Support/Group worldwide.Bose.com/Support/Groups...
AP P en D i x : seT u P r eF e r e nc e sou n D BA r sTAT u s RESET THE SOUNDBAR Factory reset clears all source, volume, network, and ADAPTiQ audio calibration settings from the soundbar and returns it to original factory settings. 1.
AP P en D i x : seT u P r eF e r e nc e CONNECTION OPTIONS Connect the soundbar to your TV using one of the following connection options: • Option 1 (preferred): HDMI eARC (Enhanced Audio Return Channel) or ARC •...
AP P en D i x : seT u P r eF e r e nc e CONNECT THE SOUNDBAR TO YOUR TV After choosing an audio cable, connect the soundbar to your TV. Option 1 (preferred): HDMI eARC or ARC 1.
AP P en D i x : seT u P r eF e r e nc e Option 2: Optical If your TV doesn’t have an HDMI eARC (or ARC) port, use the optical cable to connect the soundbar to your TV. 1.
AP P en D i x : seT u P r eF e r e nc e sou n D BA r sTAT u s CHECK FOR SOUND 1. Power on your TV. 2. Turn off your TV speakers. NOTE: Refer to your TV owner’s guide for more information. 3.
使 用 A I R P L AY 流 传 输 音 频 条形音箱能够播放 AirPlay 2 音频,这样您可以快速将 Apple 设备的音频流传输到条 形音箱或多个扬声器。 注意: • 要使用 AirPlay 2,您需要一台运行 iOS 11.4 或更高版本的 Apple 设备。 • Apple 设备和条形音箱必须连接到同一个 Wi-Fi 网络中。 • 关于 AirPlay 的信息,请访问:https://www.apple.com/airplay https://www.apple.com/airplay 从“控制中心”流传输音频...