Novell Netware Troubleshooting Step-By-Step; Novell Netware Hardware Step-By-Step - Xerox DocuPrint N4025 Information Manual

Novell NetWare
Troubleshooting
Step-by-Step
The steps in this procedure should eliminate cabling,
communication, and connection problems associated
with network connected printers.
The steps are divided into two groups:
• Hardware Step-by-Step
• Software Step-by-Step
Software Step-by-Step assumes that you are connected to a
Novell NetWare network with a Windows OS loaded on
the client workstation.
Complete both of these procedures, then run a test print
from your software application. If the job prints, no
further system troubleshooting will be necessary.

Novell NetWare Hardware Step-by-Step

1
Check LED activity on the printer. Link (green) LED
should be ON whenever it is connected to an active
network. Traffic (orange) LED should flicker with data
reception.
2
VERIFY cable connections. If possible, substitute a new
cable or connectors from a known good system or printer.
3 Check the port to which your printer is attached
(concentrator or MAU). Connect a known good network
device to it and test.
4
Print a Configuration Sheet from your printer.
Chapter 3: Novell NetWare Setup
NetWare Troubleshooting
3-7