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4. Troubleshooting
4-1-3. There is a problem with the broadcast
The Problem
The TV is not receiving all
channels.
There are no captions with
digital channels.
The picture is distorted.
4-1-4. My computer won't connect
The Problem
The "Mode Not Supported"
message appears.
The video is OK but there is
no audio.
4-1-5. I can't connect to the Internet
The Problem
The wireless network
connection failed.
The software update over the
Internet has failed.
4-4
If your TV is not connected to a cable box or satellite box:
•
Confirm that the coaxial cable is securely connected to the TV.
•
If you are using an antenna, verify it is positioned correctly and the all the
connections are secure.
•
Run
Setup (System
Go to
Caption (System
>
Some channels may not have caption data.
The compression of the video content may cause picture distortions. This is
especially true with fast moving pictures from sports programs and action movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
Set your PC's output resolution so it matches a resolution supported by the TV.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using a DVI to HDMI cable, a separate audio cable is required.
Confirm your wireless modem/router is on and connected to the Internet.
Reset your wireless modem/router by turning it off, waiting for 15 seconds, and then
turning it on again. Run Network Setup
Check the network connection status
If the TV is not connected to a network, connect to a network.
The upgrade stops if you already have the latest software version.
Try this!
> Setup) or
Auto Program (Broadcasting
Accessibility
> Caption) and change the
Try this!
Try this!
(MENU
(MENU
>
>
Auto
Caption
>
Network
>
Network
Settings).
Network
>
Network
Status).
Program).
Mode.
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