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Chapter 6
Troubleshooting
Troubleshooting
This chapter presents some problems you might encounter and the possible solutions.
?
My computer cannot be powered on and the power LED on the front panel
does not light up.
•
Check if your computer is properly connected.
•
Check if the wall outlet is functioning.
Check if the Power Supply Unit is switched on. Refer to the section Turning your
•
computer ON in Chapter 1.
?
My computer hangs.
•
Do the following to close the programs that are not responding:
1.
Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard, then
click Task Manager.
Select the program that is not responding, then click End Task.
2.
•
If the keyboard is not responding, press and hold the Power button on your chassis
until the computer shuts down. Then press the Power button to turn it on.
?
I cannot connect to a wireless network using the ASUS WLAN Card (on
selected models only)?
•
Ensure that you enter the correct network security key for the wireless network you
want to connect to.
•
Connect the external antennas (optional) to the antenna connectors on the ASUS
WLAN Card and place the antennas on the top of your computer chassis for the
best wireless performance.
?
I cannot insert the M.2 Wi-Fi card / M.2 SSD module into the M.2 slot.
Ensure that you follow the printing on the motherboard and insert the M.2 Wi-Fi
card / M.2 SSD module into the proper M.2 slot.
ASUS Desktop PC
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