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ASUS Desktop PC
User Guide
S500MC
S501MC

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Table of Contents
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Summary of Contents for Asus S500MC

  • Page 1 ASUS Desktop PC User Guide S500MC S501MC...
  • Page 2 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
  • Page 3: Table Of Contents

    Configuring the USB ports using the BIOS................31 Configuring the HDD security setting using the BIOS ............32 Chapter 4 Connecting to the Internet Wired connection ...........................33 Installing the Wi-Fi antenna ......................35 Chapter 5 Using ASUS Business Manager ASUS Business Manager ......................39 Chapter 6 Troubleshooting Troubleshooting ..........................49...
  • Page 4 Appendix Working with Windows® Starting for the first time ......................57 Start menu ............................57 Windows® apps ..........................58 Connecting to wireless networks .....................58 Connecting to wired networks ....................59 Turning your computer off ......................59 Putting your computer to sleep ....................59...
  • Page 5: Notices

    Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
  • Page 6 Avertissement relatif aux batteries Lithium ATTENTION ! Danger d’explosion si la batterie n’est pas correctement remplacée. Remplacer uniquement avec une batterie de type semblable ou équivalent, recommandée par le fabricant. Jeter les batteries usagées conformément aux instructions du fabricant. Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science, and Economic Development Canada licence exempt RSS standard(s).
  • Page 7 Canadian Department of Communications Statement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003. Déclaration du Département Canadien des Communications Cet appareil numérique ne dépasse pas les limites de classe B en terme d’émissions de nuisances sonores, par radio, par des appareils numériques, et ce conformément aux régulations...
  • Page 8 ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for countries listed...
  • Page 9 The Radio Equipment Regulations 2017 (S.I. 2017/1206). Full text of UKCA declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for the country...
  • Page 10: Safety Information

    All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity.
  • Page 11: Conventions Used In This Guide

    Where to find more information Refer to the following sources for additional information and for product and software updates. ASUS website The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS website www.asus.com. ASUS Local Technical Support Visit ASUS website at https://www.asus.com/support/contact for the contact information of...
  • Page 12: Package Contents

    Keyboard x1 (Optional) Mouse x1 (Optional) Power cord x1 Support DVD x1 Recovery DVD x1 (Optional) ASUS mouse pad x 1 Installation Guide x1 Warranty card x1 (Optional) • If any of the above items is damaged or missing, contact your retailer.
  • Page 13: Chapter 1 Getting Started

    The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and user- centric utilities. All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Desktop PC. • The Desktop PC does not support Windows 7 operating system.
  • Page 14 S500MC/S501MC Front panel USB 3.2 Gen 1 + USB Type C® (optional) / USB 3.2 Gen 1 ports. These USB 3.2 Gen 1 + USB Type C® (optional) / USB 3.2 Gen 1 ports connect to USB 3.2 Gen 1 + USB Type C® (optional) / USB 3.2 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others.
  • Page 15 S500MC/S501MC Rear panel Power connector. Plug the power cord to this connector. RATING: 115/230Vac, 6/3A, 50/60Hz (UL, CB) 220Vac, 3A, 50Hz (CCC) 115Vac, 6A, 60Hz (BSMI) PS/2 mouse port (green). This port is for a PS/2 mouse. PS/2 keyboard port (purple). This port is for a PS/2 keyboard.
  • Page 16 Serial port (optional). This 9-pin COM port is for pointing devices or other serial devices. Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card. ASUS Graphics Card (on selected models only). The display output ports on this optional ASUS Graphics Card may vary with different models. Kensington lock slot.
  • Page 17: Setting Up Your Computer

    Plug the monitor to a power source. • If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
  • Page 18 Connecting a USB keyboard and a USB mouse Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer. Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source.
  • Page 19: Turning Your Computer On

    This section describes how to turn on your computer after setting up your computer. Turning your computer ON To turn your computer ON: Turn your monitor ON. Press the power button on your computer. Power button Power button Wait until the operating system loads automatically. ASUS Desktop PC...
  • Page 20 Chapter 1: Getting started...
  • Page 21: Chapter 2 Connecting Devices To Your Computer

    You can enable or disable the front and rear USB 3.2 Gen 1 + USB Type-C® / USB 3.2 Gen 1 ports and USB 2.0 ports individually from the BIOS Setup. Refer to the Configuring the USB ports using the BIOS section in Chapter 3 of this user manual for details. Front panel Rear panel ASUS Desktop PC...
  • Page 22: Connecting Microphone And Speakers

    Connecting microphone and speakers This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2-channel, 4-channel, 5.1-channel, and 7.1-channel stereo speakers. •...
  • Page 23 Connecting 4-channel Speakers Connecting 5.1-channel Speakers ASUS Desktop PC...
  • Page 24 Connecting 7.1-channel Speakers Chapter 2: Connecting devices to your computer...
  • Page 25: Changing To The External Audio Output

    For the location of the rear Line Out port, refer to the section Getting to know your computer. Tick Front Speaker Out, then click Tick Line In, then click OK. The audio output will now be from the external audio device. The Audio Manager screenshots above are for reference only. ASUS Desktop PC...
  • Page 26: Connecting Multiple External Displays

    Connecting multiple external displays Your desktop PC may come with VGA, HDMI®, or DVI ports and allows you to connect multiple external displays. Setting up multiple displays When using multiple monitors, you are allowed to set display modes. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your Windows desktop.
  • Page 27: Connecting An Hdtv

    Connect a High Definition TV (HDTV) to the HDMI® port of your computer. • You need an HDMI® cable to connect the HDTV and the computer. The HDMI® cable is purchased separately. • To get the best display performance, ensure that your HDMI® cable is less than 15 meters. ASUS Desktop PC...
  • Page 28 Chapter 2: Connecting devices to your computer...
  • Page 29: Chapter 3 Using Your Computer

    • Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight. • Take regular mini-breaks from using your Desktop PC. ASUS Desktop PC...
  • Page 30: Using The Optical Drive (On Selected Models Only)

    Using the optical drive (on selected models only) Inserting an optical disc To insert an optical disc: While your system is on, press the eject button on the drive bay to open the tray. Place the disc on the optical drive with the label side outward if the desktop is positioned vertically and the label side up if the desktop is positioned horizontally.
  • Page 31: Configuring The Usb Ports Using The Bios

    Select the USB port that you want to enable or disable. Press <Enter> to enable or disable the selected USB port. Click Exit and select Save Changes & Reset to save the changes made. Refer to Chapter 1 for the location of the USB ports. ASUS Desktop PC...
  • Page 32: Configuring The Hdd Security Setting Using The Bios

    Configuring the HDD security setting using the BIOS You can set a password in the BIOS Setup to protect your HDD. To set a password for your HDD from the BIOS Setup: Press <Delete> to enter the BIOS Setup at startup. From the BIOS Setup EZ Mode screen, press <F7>...
  • Page 33: Chapter 4 Connecting To The Internet

    Configure the necessary Internet connection settings. • Contact your network administrator for details or assistance in setting up your Internet connection. • For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection. ASUS Desktop PC...
  • Page 34 Connecting via a local area network (LAN) To connect via a LAN: Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable Turn on your computer.
  • Page 35: Installing The Wi-Fi Antenna

    2412 - 2472 MHz 18 dBm 5150 - 5250 MHz 19 dBm WIFI 5250 - 5350 MHz 20 dBm 5470 - 5725 MHz 20 dBm 5725 - 5850 MHz 8 dBm Bluetooth 2402 - 2480 MHz 12 dBm ASUS Desktop PC...
  • Page 36 * For the standard EN 300 440, if this device operates in 5725-5875MHz, it will be considered as a receiver category 2. • Ensure that the ASUS 2x2 dual band Wi-Fi antenna is securely installed to the Wi-Fi ports on the ASUS network card.
  • Page 37 From the Open Network and Sharing Center screen, click Change Adapter settings. Right-click on your LAN and select Properties. Click Internet Protocol Version 4(TCP/ IPv4) and click Properties. Click Obtain an IP address automatically and click OK. Continue to the next steps if you are using PPPoE connection. ASUS Desktop PC...
  • Page 38 Return to the Network and Sharing Center and then click Set up a new connection or network. Select Connect to the Internet and click Next. Select Broadband (PPPoE) and click Next. Follow the next onscreen instructions to complete the setup. Configuring a static IP network connection To configure a static IP network connection: Repeat steps 1 to 4 of the previous section.
  • Page 39: Chapter 5 Using Asus Business Manager

    Chapter 5 Using ASUS Business Manager ASUS Business Manager ASUS Manager provides a set of tools for customizing and maintaining your ASUS computer. Installing ASUS Business Manager Insert your ASUS support DVD into your optical drive. On the support CD window, click Utilities > ASUS Business Manager.
  • Page 40 Starting ASUS Manager Launch ASUS Manager from the Start Menu by clicking Start > ASUS > ASUS Manager Icon View and List View ASUS Manager has an Icon View and List View. Click the List View icon to display a list of tools available for your system.
  • Page 41 System The System Information screen displays hardware and software details about your computer. Update Click Update on the main ASUS Manager screen to download and install hardware drivers, the latest BIOS, and updated ASUS applications. ASUS Desktop PC...
  • Page 42 Security Click Security on the main ASUS Manager screen to access PC Cleanup and USB Lock utilities. PC Cleanup PC Cleanup provides options to remove temporary and unnecessary files from your computer to free up hard drive space. ASUS Secure Delete ASUS Secure Delete keeps your files secure by making deleted files completely irrecoverable using a simple drag-and-drop interface.
  • Page 43 To use ASUS Secure Delete: Once ASUS Secure Delete is launched, do any of the following to add files to the deletion box: • Drag and drop the files to the deletion box. • Right-click the file then select ASUS Secure Delete.
  • Page 44 Backup & Recovery Click Recovery on the main ASUS Manager screen to begin Windows maintenance tasks such as system restoration, adjusting startup settings and repairing Windows with a recovery disk. Chapter 5: Using ASUS Business Manager...
  • Page 45 Manager, you can specity time settings for system hibernation, sleep, display and hard drive activity. Tool Click Tool on the main ASUS Manager screen to access the Support screen, Ai Booting or MyLogo. Support Support lists links to ASUS support web sites and contact information.
  • Page 46 Ai Booting displays a list of bootable storage devices. Select a device and click the left/right buttons to modify the boot sequence. MyLogo ASUS MyLogo allows you to customize the boot logo. The boot logo is the image that appears on screen during the Power-On Self-Tests (POST). Chapter 5: Using ASUS Business Manager...
  • Page 47 • Change the BIOS boot logo only. Before selecting the first option, download the BIOS file to your computer using ASUS Update. Click Browse to locate the picture file that you want to use as the boot logo (and the downloaded BIOS if required) and then click Run.
  • Page 48 Chapter 5: Using ASUS Business Manager...
  • Page 49: Chapter 6 Troubleshooting

    If the keyboard is not responding, press and hold the Power button on your chassis until the computer shuts down. Then press the Power button to turn it on. I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? •...
  • Page 50 The arrow keys on the number key pad are not working. Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.
  • Page 51 Check if the disc is centered in the tray, especially for the discs with non-standard size or shape. • Check if the disc is scratched or damaged. The DVD drive eject button is not responding. From the Start menu, click File Explorer. Right-click , then click Eject from the menu ASUS Desktop PC...
  • Page 52 • Ensure that the power cord is properly Your computer’s power cord connected. is not properly connected. • Use other compatible power cord. PSU (Power supply unit) Contact the ASUS Service Center about problems installing another PSU on your computer. Display Problem Possible Cause Action •...
  • Page 53 Ensure the LAN LED is on. If not, try LAN cable problems another LAN cable. If it still does not work, contact the ASUS service center. Your computer is not Ensure that your computer is properly Cannot access the properly connected to a connected to a router or hub.
  • Page 54 • Remove the extra memory modules Memory module problems The system often that you have installed, then try again. hangs or freezes. • Contact the ASUS Service Center for assistance. There is not enough Move your computer to an area with air ventilation for your better air flow.
  • Page 55 • Contact the ASUS Service Center for assistance. If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https://www.asus.com/support for the service center information.
  • Page 56 Chapter 6: Troubleshooting...
  • Page 57: Starting For The First Time

    Launching the Start menu You can launch the Start menu in two ways: • Position your mouse pointer over the Start icon on your desktop then click it. • Press the Windows® logo key on your keyboard. ASUS Desktop PC...
  • Page 58: Windows® Apps

    Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Computer. You can open programs in two ways: • Position your mouse pointer over the program then click to launch it. •...
  • Page 59: Connecting To Wired Networks

    From the log-in screen, select the power icon then select Sleep. • Press to launch Shut Down Windows. Select Sleep from the drop-down list then select OK. You can also put your computer to Sleep mode by pressing the power button once. ASUS Desktop PC...

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