Troubleshooting - Philips AZ2048 Manual

TROUBLESHOOTING

If a fault occurs, first check the points listed below before taking the set for repair.
Do not open the set as there is a risk of electric shock.
If you are unable to remedy a problem by following these hints, consult your dealer or service centre.
WARNING:
Under no circumstances should you try to repair the set yourself, as this will invalidate the
guarantee.
– Problem
• Solution
Remote control does not function properly
– Batteries exhausted/ incorrectly inserted
• Insert (fresh) batteries correctly
– Distance/ angle between the set too large
• Reduce the distance/ angle
No sound /power
– Volume not adjusted
• Adjust the VOLUME
– Mains lead not securely connected
• Connect the AC mains lead properly
– Batteries exhausted/ incorrectly inserted
• Insert (fresh) batteries correctly
– Headphones connected to the set
• Disconnect headphones
– Electrostatic discharge/interference
• Unplug the set. If batteries inserted, remove
batteries from the battery compartment. Press and
hold STANDBY y on the set for 10 seconds, then
re-plug / replace battery supply, and try activating
the set again
Severe radio hum or noise
– Electrical interference: set too close to TV, VCR or
computer
• Increase the distance
Poor radio reception
– Weak radio signal
• FM: Adjust the FM telescopic aerial
/
– No CD inserted
• Insert a suitable disc
– CD badly scratched or dirty
• Replace/ clean CD, see Maintenance
– Laser lens steamed up
• Wait until lens has cleared
indication
– CD-R(W) is blank/ not finalized
• Use a finalized CD-R(W)
The CD skips tracks
– CD damaged or dirty
• Replace or clean CD
– SHUFFLE or PROGRAM is active
• Switch off SHUFFLE / PROGRAM
Sound skips during MP3 playback
– MP3 file made at compression level exceeding
320 kbps.
• Use a lower compression level to record CD tracks
into MP3 format.
– Disc damaged or dirty.
• Replace or clean disc.
Cannot play/ find desired MP3 titles
– Wrong file extension used and/ or filename
unsuitable text characters used.
• Make sure the file names are typed in English text
characters and that the MP3 files end with .mp3
indication