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Troubleshooting
The software version can be updated for improvement in performance.
Customer needs to ensure the compatibility of customer's equipment
with LGE software. If needed, please consult with LGE and upload
revised software version according to the guidance provided by LGE.
Cannot control the TV with the remote control.
• Check the remote control sensor on the product and try again.
• Check if there is any obstacle between the product and the remote
control.
• Check if the batteries are still working and properly installed (
to , to ).
No image display and no sound is produced.
• Check if the product is turned on.
• Check if the power cord is connected to a wall outlet.
• Check if there is a problem in the wall outlet by connecting other
products.
The TV turns off suddenly.
• Check the power control settings. The power supply may be
interrupted.
• Check if the Auto Power Off (Depending on model) / Sleep
Timer / Timer Power Off is activated in the Timers settings.
• If there is no signal while the TV is on, the TV will turn off
automatically after 15 minutes of inactivity.
When connecting to the PC (HDMI), 'No Signal' or 'Invalid Format' is
displayed.
• Turn the TV off/on using the remote control.
• Reconnect the HDMI cable.
• Restart the PC with the TV on.
Specifications
Wireless module specification
• As band channels can vary per country, the user cannot change or
adjust the operating frequency. This product is configured for the
regional frequency table.
• For consideration of the user, this device should be installed and
operated with a minimum distance of 20 cm between the device
and the body.
(Only UW761*, UW961*, UW950*, UW341*, UV341*)
Wireless module (LGSBWAC61) specifications
Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency Range
2400 to 2483.5 MHz
5150 to 5725 MHz
5725 to 5850 MHz (Not for EU)
Bluetooth
Frequency Range
2400 to 2483.5 MHz
* "IEEE802.11ac" is not available in all countries.
(Only LW641*)
Wireless module (LGSBW41) specifications
Wireless LAN (IEEE 802.11a/b/g/n)
Frequency Range
2400 to 2483.5 MHz
5150 to 5250 MHz
5725 to 5850 MHz (Not for EU)
Bluetooth
Frequency Range
2400 to 2483.5 MHz
Output Power (Max.)
15.5 dBm
17.5 dBm
8.0 dBm
Output Power (Max.)
10 dBm
Output Power (Max.)
16 dBm
16 dBm
11.5 dBm
Output Power (Max.)
10 dBm
17
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