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Problem
The App cannot connect to the
dryer.
The App frequently cannot con‐
nect to the dryer.
TROUBLESHOOTING
Possible solution
The laundry is too wet. Spin the
laundry in the washing machine
again.
Ensure that the room tempera‐
ture is higher than +5°C and
lower than +35°C. Optimal
room temperature is 19°C to
24°C.
Set the Time Drying or the Ex‐
tra Dry programme.
Check if your smart device is
connected to the wireless net‐
work.
Check your home network and
router.
Restart the router.
Contact your wireless service
provider if there are problems
with the wireless network.
The dryer, the smart device, or
both, need to be configured
again.
Try to move the home router as
near the dryer as possible or
consider purchasing a wireless
range extender.
2)
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