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Related Manuals for Western Digital My Passport WDBACX0010B
Summary of Contents for Western Digital My Passport WDBACX0010B
- Page 1 My Passport Essential ™ ™ Portable Hard Drive User Manua placeholder...
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Page 2: Wd Service And Support
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below. -
Page 3: Table Of Contents
Table of Contents WD Service and Support ........ii Accessing Online Support . - Page 4 Locking and Unlocking Your Drive ......27 Password Protecting Your Drive..........27 Unlocking Your Drive .
- Page 5 Appendix ..........52 Regulatory Compliance .
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Page 6: About Your Wd Drive
About Your WD Drive Welcome to your My Passport™ Essential™ ultra-portable hard drive, an elegant, high- capacity storage solution for all the chapters of your digital life. Our latest edition features visual, easy-to-use, automatic, continuous backup software and drive lock security protection. -
Page 7: Kit Contents
Planet friendly - We designed a small box from recycled materials to minimize waste. We encourage you to recycle it. Ready to plug-and-play with Windows PCs - Formatted NTFS for compatibility with all Windows operating systems. Support for multiple devices - One installation of the software supports up to three WD devices (My Passport and/or My Book drives) shipped with WD SmartWare software. -
Page 8: Optional Accessories
Optional Accessories You can use the following accessories with the WD My Passport drive: • A special cable that may be needed for computers with limited bus power • Replacement or additional micro cables • The My Passport Dock, which holds, charges, and can connect the My Passport drive to your computer For information on optional accessories for this product, visit: www.shopwd.com... -
Page 9: Physical Description
WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product: • Do not drop or jolt the device. -
Page 10: Connecting The Drive And Getting Started
Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting and installing the drive on your computer. It includes the following topics: Connecting the Drive Installing the Drive Getting Started With WD SmartWare Software WD SmartWare Overview WD SmartWare Home Screen Viewing the Info/Online Help Topics Connecting the Drive... -
Page 11: Installing The Drive
Figure 2. Using an Optional My Passport Dock to Connect the Passport Drive 1. Turn on your computer. 2. To connect directly to your computer, connect the USB cable as shown in Figure 1 on page 5. 3. To connect to your computer using a My Passport Dock, connect the USB cable of the dock to the computer, as shown in Figure 2. -
Page 12: Installing On Windows Xp
Open My Computer. b. Double-click the WD SmartWare virtual CD, which is listed under Devices with Removable Storage. Note: WD SmartWare software is provided in the form of a virtual CD (VCD) drive on your My Passport drive. The VCD displays on your desktop and behaves just like a physical CD. -
Page 13: Installing On Windows Vista/Windows 7
c. Continue to “Getting Started With WD SmartWare Software” on page 10. Installing on Windows Vista/Windows 7 After the drive is physically connected, depending on your computer setup, two or three screens may pop up. If Autorun (AutoPlay) is enabled on your computer: a. - Page 14 2. If Autorun (AutoPlay) is disabled on your computer: a. If the Found New Hardware screen (Figure 4 on page 8) appears, click Cancel. The WD SmartWare virtual CD drive is listed under Devices with Removable Storage. MY PASSPORT ESSENTIAL USER MANUAL...
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Page 15: Getting Started With Wd Smartware Software
b. Double-click the WD SmartWare virtual CD. Note: WD SmartWare software is provided in the form of a virtual CD (VCD) drive on your My Passport drive. The VCD displays on your desktop and behaves just like a physical CD. To view the contents of the VCD, such as the documentation and some extra programs, right-click and select Open. - Page 16 MY PASSPORT ESSENTIAL USER MANUAL Figure 6. Initial Backup Screen Figure 7. Initial Drive Settings Screen CONNECTING THE DRIVE AND GETTING STARTED – 11...
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Page 17: Wd Smartware Overview
Figure 8. Home Screen WD SmartWare Overview WD SmartWare software is an easy-to-use tool that gives you the power to: • Secure your drive—In drive settings, create a password to protect your encrypted drive from unauthorized access or data theft. •... -
Page 18: Viewing The Info/Online Help Topics
• Retrieve screen—Brings back valuable data that has been lost or overwritten (see Figure 12 on page 23) • Settings screen—Manages security, diagnostics, power settings, and backup parameters (see Figure 10 on page 19) On the Home screen, you can modify the primary drive being categorized with the drop- down selection box under the name of your computer. -
Page 19: Backing Up Your Computer Files
Additionally, the Backup screen (see Figure 9 on page 15) provides: • Content Gauges for your computer’s disk drives, so you can see the number of files and the storage size for each content category • A Refresh View button for refreshing the Content Gauges •... - Page 20 Figure 9. Backup Screen In the Content Gauges for your computer’s disk drives, the categories of files that would be included in the backup if you click Run Backup are shown: • Light blue background in the Content Gauge for your computer’s hard drive represents the original files that are available for backup.
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Page 21: Backing It All Up
Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that are not backed up include system files, program files, applications, and working files like .tmp and .log files. -
Page 22: Advanced Backup Capabilities
The best long-term solution would be to relegate the drive to long- term archive storage and: a. Click the Home tab to display the Home screen. b. Click the WDStore link in the WD Online box to view the Western Digital Online Store website. -
Page 23: Selecting Specific Content To Back Up
Selecting Specific Content to Back Up To back up some of your computer files: On the Backup screen (see Figure 9 on page 15), select Detailed View to open the backup files content box: 2. In the backup files content box: •... -
Page 24: Changing The Backup Software Settings
Changing the Backup Software Settings To optimize your backup, you can: • Specify the number of backup versions to keep for each file • Pause backups until your computer is idle In order to configure these backup options: Click the Settings tab to display the Settings screen (see Figure 10). Figure 10. - Page 25 Figure 11. Software Settings Screen Specifying the Number of Backup Versions. The WD SmartWare software enables you to keep up to 25 older versions of each file. If you overwrite or delete a file by accident, or want to see the file a couple of versions ago, The WD SmartWare software has a copy for you.
- Page 26 2. Specify the number of file versions that you want to keep (from 1 to 25) in the Enter the number of backup versions to keep for each file box. 3. Click Apply to save and implement the new number of backup versions. Pausing Backups Until Your Computer is Idle.
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Page 27: Retrieving Backed Up Files
Retrieving Backed Up Files This chapter includes the following topics: About Retrieving Files Retrieving a File/Folder Retrieving a Folder Retrieving an Earlier Version of a File or Deleted Files Retrieving All of Your Content Retrieving Files Directly from the Drive About Retrieving Files The WD SmartWare software makes it easy for you to retrieve files that have been backed up on your My Passport drive and either:... - Page 28 IF you want to copy your retrieved content to . . . A retrieved content folder, Figure 12. Retrieve Screen THEN . . . a. Select the In the Retrieved Content Folder option. b. If you want to specify a different retrieve folder, click Browse and use the browse function to identify the new retrieve folder.
- Page 29 MY PASSPORT ESSENTIAL USER MANUAL Figure 13. Select a Destination for Retrieved Files Screen Figure 14. Select Content to Retrieve Screen RETRIEVING BACKED UP FILES – 24...
- Page 30 4. On the Select content to retrieve... screen, select Retrieve Some Files to display the retrieve files selection box (see Figure 15). Figure 15. Retrieve Files Selection Box 5. Navigate through the folder structure to find the content of interest. Also, you can use the search box by typing the name (or partial name) of the file or folder you are looking for: •...
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Page 31: Retrieving A Folder
8. Reappearance of the Select content to retrieve screen and a Retrieval accomplished message signifies completion of the retrieve. A Partial retrieve accomplished message means the file you selected for the retrieve was not copied to the specified retrieve location. In this case, either a: •... -
Page 32: Locking And Unlocking Your Drive
Locking and Unlocking Your Drive This chapter includes the following topics: Password Protecting Your Drive Unlocking Your Drive Turning Off the Drive Lock Feature Changing Your Password Password Protecting Your Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to be able to access your content on the drive. - Page 33 MY PASSPORT ESSENTIAL USER MANUAL Figure 16. Drive Settings Screen 3. Click Security to display the Set Security dialog: 4. Type your password in the Choose a password box. 5. Retype your password in the Verify password box. 6. Type a hint to help remind yourself of your password in the Password hint box. 7.
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Page 34: Unlocking Your Drive
9. Click Save Security Settings to save your password and enable password protection for your drive. CAUTION! After creating a password, the drive remains unlocked for as long as you continue your current work session. Then, the WD SmartWare software: •... -
Page 35: Unlocking Your Drive Without The Wd Smartware Software
CD and double-clicking the Unlock.exe file • Clicking Start > My Computer and double-clicking the WD SmartWare icon under Devices with Removable Storage 2. Type your password in the Password box. If you provided a password hint when you created your password, click the Password hint pointer to see the hint. -
Page 36: Turning Off The Drive Lock Feature
Turning Off the Drive Lock Feature To remove password protection from your drive: Click Security on the Drive Settings screen (see Figure 16 on page 28) to display the Your Drive is Secure dialog: 2. Type your password in the Password box. 3. -
Page 37: Managing And Customizing Your Drive
Managing and Customizing Your Drive This chapter includes the following topics: Launching WD SmartWare Software Checking Status and Temperature Monitoring Icon Alerts Disconnecting the Drive Safely Uninstalling the WD SmartWare Software Customizing Your Software Settings Customizing Your Drive Settings Updating Your Software Uninstalling the WD SmartWare Software After you have installed the WD SmartWare Software (see “Getting Started With WD SmartWare Software”... -
Page 38: Checking Status And Temperature
The WD SmartWare Home screen displays. Checking Status and Temperature Mouse over the WD SmartWare icon Monitoring Icon Alerts • If the WD SmartWare icon else it is in a format that WD SmartWare does not understand (non-Windows format in a Windows environment). •... -
Page 39: Disconnecting The Drive Safely
Disconnecting the Drive Safely CAUTION! To prevent data loss, close all active windows and applications before shutting down or removing the drive. Right-click the WD SmartWare icon remove My Passport Essential USB HDD. You may hear the drive power down. 2. -
Page 40: Specifying A Different Retrieve Folder
Specifying a Different Retrieve Folder When you start a retrieve, you can choose whether you want to store the retrieved files in either: • Their original locations on your computer • A Retrieved Content folder By default, the WD SmartWare software creates and uses a Retrieved Content subfolder in your My Documents folder. -
Page 41: Customizing Your Drive Settings
Customizing Your Drive Settings The WD SmartWare software makes it easy for you to quickly customize the settings of your drive for the best possible performance. • Security—Create, modify, and disable passwords that keep others from accessing the files on your drive. •... -
Page 42: Registering Your Drive
Registering Your Drive The WD SmartWare software uses your computer’s Internet connection to register your drive. To register your drive to receive free technical support during the warranty period and be kept up-to-date on the latest WD products: Make sure that your computer is connected to the Internet. On the Drive Settings screen display the Register Drive dialog: 3. -
Page 43: Setting The Drive Sleep Timer
Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long-term wear on the drive. To specify the inactivity period for the sleep timer: On the Drive Settings screen (see Figure 16 on page 28), click Sleep Timer to display the Set Sleep Timer dialog: 2. -
Page 44: Updating Your Software
Clicking the Update Software button on the WD SmartWare Home screen checks for an updated version of your WD SmartWare software. Then, if an update is available, your Internet connection opens the Downloads page of the Western Digital Service & Support website. -
Page 45: Checking Drive Health
Checking Drive Health The data files on your My Passport drive are important to you. The WD SmartWare software has several built-in diagnostic tools to help make sure that your drive is performing well. Run one of the following tests if you are concerned that your drive is not operating properly: Diagnostic Tool Quick S.M.A.R.T. - Page 46 2. Click the button for the test that you want to run: • Quick SMART Status • Quick Drive Test • Complete Drive Test MY PASSPORT ESSENTIAL USER MANUAL CHECKING DRIVE HEALTH – 41...
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Page 47: Using The Drive With A Mac
Using the Drive with a Mac The My Passport Essential drive that you have purchased is preformatted as a single NTFS partition for compatibility with all updated Windows operating systems. If desired, you can reformat it to HFS+J for Mac OS X operating systems. (You can also reformat a Mac drive to NTFS.) This chapter includes the following topics: Reformatting the Drive... -
Page 48: Enhancing Performance With Wd +Turbo
Note: WD SmartWare software is fully compatible with Apple's Time Machine software. When using Time Machine, WD SmartWare software can still be used for password protecting the drive, registering the drive, and running diagnostics. The Welcome to WD SmartWare screen displays. If a Flash Player is installed on your computer, the screen is animated. - Page 49 MY PASSPORT ESSENTIAL USER MANUAL 3. Double-click the WD +TURBO Installer icon. 4. On the WD +TURBO Driver Installer screen, click Install. 5. To accept the license agreement, click Accept. 6. A message informs you that installing the drivers requires you to restart your computer to make them active.
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Page 50: Managing The Drive On A Mac
7. In the Password box, enter the password you normally enter to access this Mac. When installation is complete, the computer restarts. Note: The My Passport icon Managing the Drive on a Mac Actions After you have installed the WD SmartWare software, the WD SmartWare icon displays in the bar at the top right of the screen. -
Page 51: Launching Wd Smartware Software On A Mac
Launching WD SmartWare Software on a Mac If the WD SmartWare software is running in the background after it has been installed, you have two ways to restart it: • Click the WD SmartWare icon • Double-click WD SmartWare in the Applications list. The WD SmartWare Home screen displays. -
Page 52: Dismounting The Virtual Cd From A Mac
Dismounting the Virtual CD from a Mac Dismount the Virtual CD as well as the drive or volume to be sure all data has been written to the drive before you physically disconnect it. Note: There are other reasons you may want to dismount a VCD. For example, if you have more than one My Passport drive with the same software connected to your Mac, multiple My Passport VCD icons display on your desktop. -
Page 53: Displaying The Status, Serial Number, And Temperature
• Right-click the My Passport icon on the desktop and select Eject “New Volume.” (“New Volume” will be the name you assigned to the volume.) You may hear the drive power down. 2. Wait for the drive icon to be removed from the desktop before disconnecting the drive from the system. -
Page 54: Quickly Unlocking The Drive Using The Virtual Cd On A Mac
Quickly Unlocking the Drive Using the Virtual CD on a Mac You may need to unlock the drive manually in cases such as the following: • You uninstall the software and disconnect the drive while the drive is locked. • You move your drive to another system, and need to unlock it without installing the software. -
Page 55: Uninstalling Wd Smartware Software From A Mac
Double-click the WD SmartWare virtual CD on the desktop or WD SmartWare in the Applications list. 2. Click the extras folder and then the WD SmartWare Uninstaller folder. 3. Double-click the WD Uninstaller icon to display a Western Digital pop-up screen. 4. Click Remove. MY PASSPORT ESSENTIAL USER MANUAL USING THE DRIVE WITH A MAC –... -
Page 56: Troubleshooting
If your system has a USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your WD USB 2.0 external storage product. The drive is not recognized correctly unless USB 2.0 root hub and host controller drivers are installed. Contact the adapter card manufacturer for installation procedures. -
Page 57: Appendix
Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. KCC Notice (Republic of Korea only 기종별... -
Page 58: Environmental Compliance (China)
Environmental Compliance (China) (Pb) (Hg) (4 pcs) (4 pcs) PCBA SJ/T11363-2006 ST/T11363-2006 “X” (Cd) (Cr (VI)) (PBB) (PBDE) MY PASSPORT ESSENTIAL USER MANUAL APPENDIX – 53... -
Page 59: Warranty Information
MY PASSPORT ESSENTIAL USER MANUAL Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at support.wdc.com for information on how to obtain service or a Return Material Authorization (RMA). -
Page 60: Index
Index Accessories, optional 3 Alerts, flashing icon 33 Backup about backing up files 14 files content box 18 procedure 16 screen 15 Box contents 2 Cables 3 CAUTION about erasing the drive 38 about lost passwords 27 about preventing data loss when dis- connecting 34 about your unlocked drive 29 checking status 48... - Page 61 Movies file category, defined 13 Music file category, defined 13 My Passport Dock 3 NTFS format 42 Online help, viewing 13 Operating systems 3 Other file category, defined 13 Overheating 33 Password protecting your drive 27 CAUTION about lost passwords 27 Performance enhancement 43 Physical description 4 Pictures file category, defined 13...
- Page 62 WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, and the WD logo are registered trademarks; and My Passport, My Passport Essential, WD SmartWare, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.