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15. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
15.1 Alarm Codes and Possible failures
The appliance does not start or it stops during operation. First try to find a solution to the
problem (refer to the tables).
WARNING!
Deactivate the appliance before carrying out any check.
With some problems, the display shows an alarm code and the
Start/Pause button may flash continuously:
Problem
The appliance does
not fill with water
properly.
The appliance does
not drain the water.
The appliance door
is open or not closed
correctly.
Internal fail. No com‐
munication between
electronic elements
of the appliance.
The mains supply is
unstable.
Possible solution
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or
bends.
• Make sure that the connection of the water inlet hose is
correct.
• Make sure that the filter of the inlet hose and the filter of
the valve are not clogged. Refer to 'Care and cleaning'.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the fil‐
ter, if necessary. Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without
drain phase.
• Set the drain programme if you set an option which ends
with water in the tub.
• Make sure that the door is properly closed.
• The programme was not finished properly or the appliance
stopped too early. Switch the appliance off and on again.
• If the alarm code appears again, contact the Authorised
Service Centre.
• Wait until mains supply is stable.
ENGLISH
33
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