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The appliance door
is open or not closed
correctly.
Internal fail. No com‐
munication between
electronic elements
of the appliance.
: Frequency of power supply is out of range.
: Supply voltage is too high.
: Supply voltage is too low.
If the display shows other alarm codes, deactivate and activate the
appliance. If the problem continues, contact the Authorised Service
Centre.
In case of different problem with the washing machine check the
table below for possible solutions.
Problem
The programme does
not start.
The appliance fills
with water and drains
immediately.
The spin phase does
not operate or the
washing cycle lasts
longer than usual.
There is water on the
floor.
• Make sure that the door is properly closed.
• The programme was not finished properly or the appliance
stopped too early. Switch the appliance off and on again.
• If the alarm code appears again, contact the Authorised
Service Centre.
Possible solution
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that the appliance door is closed.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the Start/Pause
• If the delay start is set, cancel the setting or wait for the
end of countdown.
• Make sure that the detergent dispenser is firmly closed.
• Deactivate the Child Lock function if it is on.
• Check the position of the knob on the selected pro‐
gramme.
• Make sure that the drain hose is in the correct position.
The hose may be positioned too low. Refer to "Installation
instruction".
• Set the spin programme. If the drain programme is not
available in the programme dial, it can be set via App'.
• Make sure that the drain filter is not clogged. Clean the fil‐
ter, if necessary. Refer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance
problems.
• Make sure that the couplings of the water hoses are tight
and there is not water leakages.
• Make sure that the water inlet hose and the drain hose
have no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
ENGLISH
has been touched.
51
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