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15.1 Alarm Codes and Possible failures
The appliance does not start or it stops during operation. First try to find a solution to the
problem (refer to the tables).
WARNING!
Deactivate the appliance before carrying out any check.
With some problems, the display shows an alarm code and the
Start/Pause
If the appliance is overloaded, remove some items
from the drum and/or keep pressed the door while
touching the Start/Pause button until the indicator
Problem
The appliance does
not fill with water
properly.
The appliance does
not drain the water.
button may flash continuously:
stops flashing (see the picture below).
Possible solution
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or
bends.
• Make sure that the connection of the water inlet hose is
correct.
• Make sure that the filter of the inlet hose and the filter of
the valve are not clogged. Refer to 'Care and cleaning'.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the fil‐
ter, if necessary. Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without
drain phase. If the drain programme is not available in the
programme dial, it can be set via App.
• Set the drain programme if you set an option which ends
with water in the tub.
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