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Troubleshooting
(continued)
Problem
What
you
can
do
You
cannot
record
programs
with your
VCR
Make
sure
that
your
VCR
is
connected
correctly (see
page
10).
If
you want
to
use
the
VCR
Control
feature,
make
sure
that the
VCR
Controller
is
connected
correctly (see
page
11).
Also
make
sure
that
you
have
selected the correct
VCR
Manufacturer
Code
(see
page
27).
If
you
are
using
the
VCR
Control
feature to
record a
future
program,
make
sure
that
your
VCR
is
turned
off
before the
program
begins.
The
VCR
Control
feature will
turn
on
the
VCR
and
start
recording.
Make
sure
that the
program you
are trying
to
record doesn't
conflict
with
any
Locks
&
Limits
you have
set.
If
you
are trying
to
record a
pay
per
view program,
you must
first
order
the
program
(see
page
45).
Some
pay
per
view programs
may
be
protected
by
Macrovision
copy
protection
at
the discretion of the
copyright owner.
If
so,
it
may
not
be
possible
to
record these
programs.
Access Card
problems
Make
sure
your
Access
Card
is
inserted correctly
(see
page
13).
Contact
your
service
provider with
any
other
Access
Card
problems.
Remote
control
does not
work
Make
sure
that the batteries are inserted correctly
and
that
the
batteries
are
not
weak
(see
page
7).
Remove
and
then
reinsert
the
batteries
without
pressing
any
buttons
on
the
remote
control.
To
operate
your
TV
or other
equipment,
make
sure
that the
remote
control
is
set
up
to
operate
that
equipment
(see
page
65).
If
the
batteries
are
removed
or
become
weak,
you
may
need
to set
up
the
remote
control
to
operate other
equipment
again.
Press the
FUNCTION
button
on
the
remote
control of the
equipment you want
to
operate (SAT, TV,
VTR, and/
or
CABLE).
These
buttons
will flash to
show
which equipment
the
remote
control
is
set to
operate.
SAT-A55 model
only:
If
there
is
a
problem
when
using
the
RF
function,
check
that the
RF
Antenna
is
connected
correctly
(see
page
12).
SAT-A55 model
only:
Make
sure
that
the
remote
control
and
the
Digital
Satellite
Receiver
are
both using
the
same
security
code
(see
page
33-34).
Audio
noise
"Frozen"
picture
or display
SAT-A55 model
only:
If
you
connect
the
DIGITAL
OUT
jack
to
equipment
that
is
not
Dolby
Digital
compatible,
set
the
Dolby
Digital
option
to "off" (see
page
64).
Not
all
optical jacks
on
audio systems
are
Dolby
Digital
compatible.
Press
both
the
GUIDE
and
ARROW
DOWN
buttons
at
the
same
time
on
the
front
panel
of the Digital
Satellite
Receiver
to reset
the
receiver.
If
you
are
unable
to
resolve
problems with your
system, see
"Customer
Support"
inside the front cover.
74
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