Appendix B Faq - Epson TM-J9000 Technical Reference Manual

Appendix B
FAQ
Q1 If I attach the pocket unit packed with the ASF printer model to the
standard model, then can I use the standard model printer as an ASF
printer model?
No, you cannot use the standard printer model as an ASF printer model. The ASF function is
a factory installed option; therefore, you cannot use the ASF function even if you attach the
pocket unit to the standard printer model.
Q2 I cannot print on roll paper with paper installed in the validation
section. Why?
When printing on roll paper, you need to remove validation paper from the validation
section. This is because the same head is used for printing on both the validation paper and
roll paper.
Q3 If I want to use only functions other than printing on roll paper (MICR,
scanner, and transaction printing), what should I do?
Set Msw8-4 to On (roll paper disabled). The printer does not detect a paper-end even if a
paper roll is not installed.
Q4 How can I control my printer by using ESC/POS commands?
Use TMCOMUSB to use ESC/POS commands.
Q5 Can I scan a credit card?
Do not use any embossed cards. The TM-J9000/J9100 card reader cannot scan such cards.
Otherwise, card jams will occur.
Q6 How often should I do maintenance for the image scanner?
Approximately every 6 months, clean the image scanner. Refer to Section 3.6.1, "Cleaning
the MICR Unit," on page 3-8 and Section 3.6.2, "Cleaning the Image Scanner," on page 3-10
for cleaning procedures.
Rev. E
TM-J9000/9100 Technical Reference Guide
B-1