Setting Up Mytomtom; Device Not Starting - TomTom 4EN42 User Manual

Tip: We recommend using a broadband internet connection whenever you connect your
navigation device to MyTomTom.

Setting up MyTomTom

To set up MyTomTom on your computer, do the following:
1. Connect your computer to the internet.
2. Start a browser and go to tomtom.com/getstarted.
3. You may have to select your country to continue.
4. Click Get Started.
5. On the left hand side, click Download MyTomTom.
Your browser downloads the MyTomTom support application, which you need to install on your
computer in order to connect your device to MyTomTom. Follow the instructions on the screen
if you are asked questions while downloading.
6. When prompted, connect your device to your computer using the USB cable. Then switch your
device on.
Important: You should plug the USB cable directly into a USB port on your computer and not into a
USB hub or USB port on a keyboard or monitor.
Once the MyTomTom support application is installed, you can access MyTomTom from the
notification area on your desktop.
Tip: When you connect your navigation device to your computer, MyTomTom tells you if there
are any updates for your device.

Device not starting

In rare cases, your TomTom device may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your TomTom device to the
car charger. It can take 3 - 5 hours to fully charge the battery depending on the type of device.
If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off
button until you hear the drum sound and your device restarts. This can take 30 seconds or more.
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