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Getting technical help
Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
2. Switch Serial Number
3. World Wide Name (WWN)
Document feedback
Quality is our first concern at Brocade and we have made every effort to ensure the accuracy and
completeness of this document. However, if you find an error or an omission, or you think that a
topic needs further development, we want to hear from you. Forward your feedback to:
Provide the title and version number of the document and as much detail as possible about your
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Brocade VDX 6730 Hardware Reference Manual
53-1002389-06
•
Switch model
•
Switch operating system version
•
Error numbers and messages received
•
copy support command output
•
Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
•
Description of any troubleshooting steps already performed and the results
•
Serial console and Telnet session logs
•
syslog message logs
The switch serial number and corresponding bar code are provided on the serial number label,
as illustrated below:
*FT00X0054E9*
FT00X0054E9
The serial number label is located on the switch ID pull-out tab located on the bottom of the
port side of the switch.
Use the licenseIdShow command to display the WWN of the chassis.
documentation@brocade.com
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