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Philips EP
800 series
1200 series
2200 series
2500 series
3200 series
3500 series

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Summary of Contents for Philips EP 800 Series

  • Page 1 Philips EP 800 series 1200 series 2200 series 2500 series 3200 series 3500 series...
  • Page 2: Table Of Contents

    Disassembly- and Reassembly advice Test mode Functions/features explanation Steam out Descaling Temporany solutions Espresso Philips Service Center (EPSC) Deactivate AquaClean filter reminder Deactivate the beeping sound of the buttons Reset drinks settings to default setting Repair Flow Version history Important repair instructions •...
  • Page 3: General Information

    General information Technical information • Voltage : 220 - 240 V : 50 - 60 Hz • Frequency : 1500 W • Power consumption • Standby power consumption: 0.22 W Production date (or serial number) • Auto shut-off time : 15 min •...
  • Page 4: Overview

    General information Overview CMF (classic milk frother) Latte Go Philips EP Series...
  • Page 5 General information Overview CMF (classic milk frother) 800 series...
  • Page 6 General information Latte Go Philips EP Series...
  • Page 7 General information CMF (Only for Wi-Fi models) Latte Go (Only for Wi-Fi models) Latte Go (Iced coffee version)
  • Page 8: Technical Information

    Technical information Water circuit Electric circuit ONLY FOR LATTEGO Philips EP Series...
  • Page 9: Coffee And Machine Specifications

    Serkit Tool needed for programming with our service tool EP series cable Cable for Philips EP1200-2200-3200 series Tool used to flash the SW on the machines (for SW upgrade and EPSC (Espresso Philips Service Center) diagnostics mode). Refer to SDA_114585...
  • Page 10: Specification For The Measurement Of The Coffee Products Temperature

    Ø max 2mm Temperature of 1st product 54°C ≤ 64 °C Temperature of 2nd product 54°C ≤ 64 °C Picture 2 Picture 1 Picture 3 for 120gr and 35 mm superior for 60gr 17 mm for 35gr 10 mm Philips EP Series...
  • Page 11: Specification For The Measurement Of The Milk Products Temperature

    Technical information Specification for the measurement of the Milk products temperature. Before measuring the milk froth temperature and milk froth height make sure the following conditions will be met: Conditions: a) Use semi skimmed UHT milk with a fat percentage between 1.5 – 1.8% b) Milk is cooled between 4 –...
  • Page 12 5. Then stir the probe for 3 to 5 times and read out the thermometer values during stirring, values should stabilize. 6. Hold the probe still in the center of the beaker and read out the temperature. Philips EP Series...
  • Page 13 Technical information Procedure to measure the milk froth height. Manual system (CMF) Pour 100cc. of milk at Trefr. in a beaker of 250 ml of capacity and with a inner diameter of 70 mm; with machine in steam mode: 1. Place the beaker with the frother dipped in milk, dispensing steam and start the chronometer. 2.
  • Page 14: How To Check Connectivity Board (Only For Wi-Fi Models)

    The Wi-Fi setup process can be cancelled in the app or by exiting the app. To be able to switch your coffee machine on and off with the app, the smartphone or tablet with the app must be connected to the same Wi-Fi network as your coffee machine. Philips EP Series...
  • Page 15 Technical information Connecting your smartphone or tablet to the machine that is already connected to the Wi-Fi When the first user has connected the coffee machine to the Wi-Fi network, all other users don´t have to perform the whole Wi-Fi setup process again. They can simply connect a smartphone or tablet to the machine by finding the machine in the Coffee + app and pairing with it.
  • Page 16 After a reset, it can take at least five minutes before the machine is able to perform the Wi-Fi set up again. Note: For wi-fi models only: Please note the update of the software is not possible via EPSC. It can be done with wi-fi connection. Philips EP Series...
  • Page 17: Operating Logic

    Technical information Operating logic Switching on When the machine is switched on, the gear motor repositions itself as follows: - It acts on microswitch 1 - The gear motor changes its rotation direction and moves upwards again by approx. 1-2 mm. - The boiler begins to heat the water for approx.
  • Page 18 Because the current consumption of grinder changes depending on the situations (motor new or old, cold or hot, coffee blends, etc.), these current targets are not static, but dynamic. Philips EP Series...
  • Page 19 Technical information Milk container 1) Steam inlet 2) Complete LatteGo milk container assy Steam flows Air,steam and milk are mixed at into the LatteGo high speed resulting in a dense silky smooth milk foam The two LatteGo parts clicked together create a channel in which steam pressure sucks up milk througt the hole at the bottom of the container...
  • Page 20 Hard (15° - 21°dH) 60 litres (120,000 pulses) 52.5 litres (105,000 pulses) Very hard (over 21°dH) 30 litres (60,000 pulses) 26.25 litres (52,500 pulses) The default water hardness level is 4. Each litre of water corresponds to approximately 2,000 pulses. Philips EP Series...
  • Page 21: Brew Unit Mainteinance - Where To Grease And Positions

    Technical information Brew Unit mainteinance - where to grease and positions Piston Piston spring Piston bush Connecting rod Piston slide guides Home Position Work Position Brew Unit...
  • Page 22: Disassembly- And Reassembly Advice

    The product is designed for easy access to the internal components. Make sure that all accessories have been removed. Removal of the housing: power cable is unplugged Make sure the 2. Take out the four screws and pull up the upper cover. Philips EP Series...
  • Page 23 Disassembly - and Reassembly advice 3. When assemby the finger-protection screw: • Up to SN TW901907111749 use torque force 1.2Nm +/- 0.1 • From SN TW901907111750 use torque force 0.8Nm +/- 0.1 4. Take out the two screws in the back panel and remove it. 5.
  • Page 24 2. Then unplug the cable. Do not use a screwdriver, but pull it keeping the flat cable and not the connector (some force is required) 3. . Click on the 4 snaps o remove the UI board protection. Philips EP Series...
  • Page 25 Disassembly - and Reassembly advice 4. To re-mount the UI start keeping inserted first the upper part of the cover, then push it. Make sure the 4 snaps are properly closed Removal of the Grinder 1. Pull out the grinder assy 2.
  • Page 26 1. Remove all the electrical and water circuit connections 2. Take out the 2 screws from the boiler support. Removal of the Flowmeter 1. Remove the electric connection 2. Press on the holder to pull out the flowmeter, then remove water connections. Philips EP Series...
  • Page 27 Disassembly - and Reassembly advice Removal of the Mainboard 1. Remove all the electric connections 2. Keep pressing on the left holder to be able to release the board. The mainboard contains several fixed wires which cannot be disconnected from the board. The UI cable is also fixed to the mainboard.
  • Page 28 2. Pull down the coffee spout, then remove the pipe. 3. Take out the 2 screws 4. Unsnap the click (as shown in picture) and pull the front case cover to remove it (some force is needed). Philips EP Series...
  • Page 29 Disassembly - and Reassembly advice 5. Remove the two screws to release the water spout. Removal of the Microswitch 1. To remove the microswitch please take extra care, slowly pulling it out from its place, then remove the connections.
  • Page 30: Test Mode

    The machine enters in test mode by pressing in sequence in the first two seconds after switching on the machine, by connecting the power cable to the mains. Once entered the machine shows led L1 and L2 flashing in series (Level 0). Philips EP Series...
  • Page 31 Test mode There are 3 different levels, in each level the coffee-machine can execute different commands, • Level 0: Entry Level; in this level the operator can 1. execute the Reset of the error log by pressing B3 for 3s (L24-L25-L26 will flash to confirm) •...
  • Page 32 Press button B6 (optional) L8 & L9 OFF Press button B3 L3 OFF L3 damaged Change UI boad L3(!O) ON L3 wrong color Change UI boad L3(O) ON Short circuit in Leds Other Lx toggle Change UI boad or Buttons Philips EP Series...
  • Page 33 Test mode Press button B3 L4 OFF L4 damaged Change UI boad (only 2A) L4(!O) ON L4 wrong color Change UI boad L3(O) & L4(O) ON Short circuit in Leds Other Lx toggle Change UI boad or Buttons Press button B3 (optional) L3 &...
  • Page 34 -> color Orange Lx OFF Reaction of the appliance The led Lx switches Off. Lx (!y) ON Reaction of the appliance The led Lx switches On with a different color from the expected y. FAILURE MODE. Philips EP Series...
  • Page 35 Test mode Level 2 (Loads and sensor) Start condition: NO BU, NO drag drawer, LED INDICATION Door open, No Water L24 & L26 ON Sequence of actions by user Reaction of the appliance PASS FAIL Cause of failure Solution Check the start condition L24(!R) ON L24 wrong color Change UI boad...
  • Page 36 * If the BU is already moving BU not move Wiring of the BU is moving. Change the motor BU to work then stop the motor damaged wiring movement and change the (open) direction into home. Motor of BU Change the BU motor Philips EP Series...
  • Page 37 Test mode * If the BU is already moving damaged to home then stop the The drive of the movement. motor in the Main is Change Main Board damaged BU blocked Check the BU Gears or motor not Check the assembly well assembled of the gear and motor BU move to...
  • Page 38 The drive of the TB The current is toggle the ThermoBlock. in the Main is Check the absorbed current still damaged Change Main Board L11(O) ON->OFF < 0,5A. In this case we present>0,5A. suppose that was ON, then Philips EP Series...
  • Page 39 Test mode will be OFF. Grinder Press and release B9 to Wiring of the toggle the Grinder. If it was Grinder not Check the wiring OFF, then will be ON and connected will move in clockwise Wiring of the direction. Grinder damaged Change the wiring L15 OFF &...
  • Page 40: Functions/Features Explanation

    Length “Latte Macchiato” product, milk Temperature setting Medium Temperature setting CntCoffee Reset counter Number of grounds in dregs drawer Philips EP Series Alarm_Refill TRUE Request priming circuit next power-on of the machine Bu_Loaded FALSE Set Brew-unit clean and not fill with coffee...
  • Page 41 EspressoLungo_Max_ml_qty See specifications Length “Espresso Lungo” product Espresso_Max_ml_qty Lattemacchiato_Max_Coffee_ml_qty See specifications See specifications Length “Espresso” product Length “Latte Macchiato” product, coffee Americano_Max_Coffee_ml_qty Coffee_Max_ml_qty Lattemacchiato_Max_Milk_ml_qty See specifications Length “Americano” product, coffee See specifications See specifications Length “Coffee” product Length “Latte Macchiato” product, milk Americano_Max_Water_ml_qty See specifications Length “Americano”...
  • Page 42: Descaling

    3. Remove the water tank and empty it. Then remove the AquaClean water filter. 4. Pour the whole bottle of Philips descaler in the water tank and then fill it with water up to the Calc/ Clean indication. Then place it back into the machine.
  • Page 43: Temporany Solutions

    Functions/features explanation Temporany solutions Cable tie for the pump To make sure the pump won’t move from its place. The pump will be assembled with a cable tie. In case a swap is needed, please follow these step to place it back: 1.
  • Page 44 Before the shipment of the appliances, is required to apply 4 pcs of adhesive tape as shown in picture. 1. Do not cover the water sensor area (in red) 2. Do not leave any gap between the tape and the corner (green arrows) Philips EP Series...
  • Page 45: Espresso Philips Service Center (Epsc)

    All details related to the registration and operation are explained in the enclosed Quick start guide (QSG). Espresso Philips Service Center– Quick Start Guide Press the icon to view the document To open the attached document is necessary to save the service manual on your The main Diagnostic Parameters description is available on the GDA_114331.
  • Page 46: Deactivate Aquaclean Filter Reminder

    1. Press the ON/OFF button to switch OFF the machine 2. Press and hold the Coffee icon (or Espresso Lungo icon for Philips EP3221 model) for 3 seconds 3. The x1 cup light of the Coffee icon is light up and START/STOP light starts to blink. This indicates that the sound setting is set to ON.
  • Page 47: Repair Flow

    Functions/features explanation Repair Flow...
  • Page 48: Version History

    Under Technical information, in Specification for the measurement of the Milk products temperature added information about the replacement of the Pannarello. On page 45: Under Functions/features explanation, updated EPSC link to new server environment and QSG guide. Philips EP Series...
  • Page 49 www.philips.com...

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