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Philips EP 4300 Series Service Manual

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Philips EP
4300 series
5400 series

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Summary of Contents for Philips EP 4300 Series

  • Page 1 Philips EP 4300 series 5400 series...

  • Page 2: Table Of Contents

    Disassembly- and Reassembly advice Test mode Functions/features explanation Steam out Descaling Temporary solutions Espresso Philips Service Center (EPSC) Deactivate AquaClean filter reminder Deactivate the beeping sound of the buttons Reset drinks settings to default setting Repair Flow Error Codes Version history Important repair instructions •...

  • Page 3: General Information

    General information Technical information • Voltage : 220 - 240 V • Frequency : 50 - 60 Hz • Power consumption : 1450 W • Standby power consumption: 0.22 W Production date (or serial number) • Auto shut-off time : 15 min •...

  • Page 4: Overview

    General information Overview Series 4000 CMF Series 4300 LatteGo Series 5400 LatteGo Philips EP Series...
  • Page 5 General information Series 4000 CMF Series 4300 LatteGo...
  • Page 6 General information Series 5400 LatteGo Philips EP Series...

  • Page 7: Technical Information

    Technical information Water circuit Electric circuit...

  • Page 8: Coffee And Machine Specifications

    Description and values Water reserve (pulses) with water filter 125 ml (260 pulses) Water reserve (pulses) with no water filter 125 ml (260 pulses) Water reserve modifiable by Production/Service departments “Fill tank” alarm Connect to water mains Philips EP Series...

  • Page 9: Specific Tools And Equipment

    Serkit Tool needed for programming with our service tool EP series cable Cable for Philips EP1200-2200-3200 series Tool used to flash the SW on the machines (for SW upgrade and EPSC (Espresso Philips Service Center) diagnostics mode). Refer to SDA_114585...

  • Page 10: Specification For The Measurement Of The Coffee Products Temperature

    Temperature of 2nd product 72°C ≤ 85°C Coffee Q.ty 120 gr. DISPLAY Temperature of 1st product 72°C ≤ 85°C Ø max 2mm Picture 2 Picture 1 Picture 3 for 120gr and 35 mm superior for 60gr 17 mm for 35gr 10 mm Philips EP Series...

  • Page 11: Specification For The Measurement Of The Milk Products Temperature

    Technical information Specification for the measurement of the Milk products temperature. Before measuring the milk froth temperature and milk froth height make sure the following conditions will be met: Conditions: a) Use semi skimmed UHT milk with a fat percentage between 1.5 – 1.8% b) Milk is cooled between 4 –...
  • Page 12 ≥ 11mm To verify the height of the cream, a practical example is to add to dispensed product a small amount of coffee. The addition of coffee immediately highlights the surface of separation between liquid and cream. Philips EP Series...

  • Page 13: Operating Logic

    Technical information Operating logic Switching on When the machine is switched on, the gear motor repositions itself as follows: - It acts on microswitch 1 - The gear motor changes its rotation direction and moves upwards again by approx. 1-2 mm. - The boiler begins to heat the water for approx.
  • Page 14 Because the current consumption of grinder changes depending on the situations (motor new or old, cold or hot, coffee blends, etc.), these current targets are not static, but dynamic. Philips EP Series...
  • Page 15 Technical information Milk container 1) Steam inlet 2) Complete LatteGo milk container assy Steam flows Air,steam and milk are mixed at into the LatteGo high speed resulting in a dense silky smooth milk foam The two LatteGo parts clicked Only LatteGo 2.0 is compatible together create a channel in which (421945016211- 421945016221).
  • Page 16 Hard (15° - 21°dH) 60 litres (120,000 pulses) 52.5 litres (105,000 pulses) Very hard (over 21°dH) 30 litres (60,000 pulses) 26.25 litres (52,500 pulses) The default water hardness level is 4. Each litre of water corresponds to approximately 2,000 pulses. Philips EP Series...

  • Page 17: Brew Unit Mainteinance - Where To Grease And Positions

    Technical information Brew Unit mainteinance - where to grease and positions Piston Piston spring Piston bush Connecting rod Co ee container Piston slide guides Home Position Work Position Brew Unit...

  • Page 18: Disassembly- And Reassembly Advice

    The product is designed for easy access to the internal components. Make sure that all accessories have been removed. Removal of the housing: power cable is unplugged Make sure the 2. Take out the four screws and pull up the upper cover. Philips EP Series...
  • Page 19 Disassembly - and Reassembly advice 3. When assemby the finger-protection screw: • Up to SN TW901907111749 use torque force 1.2Nm +/- 0.1 • From SN TW901907111750 use torque force 0.8Nm +/- 0.1 4. Take out the two screws in the back panel and remove it. 5.
  • Page 20 2. Slowly remove the UI pulling first the upper part. While doing that take care of the LED guide (in the red cross). 3. Then unplug the cable. Do not use a screwdriver, but pull it keeping the flat cable and not the connector (some force is required). Philips EP Series...
  • Page 21 Disassembly - and Reassembly advice 4. Click on the 6 snaps to remove the UI board protection. Removal of the Grinder 1. Pull out the grinder assy 2. Remove the electric connections Removal of the Electrovalves 1. For the upper EV pull outwards the valve holder. 2.
  • Page 22 1. Remove all the electrical and water circuit connections 2. Take out the 2 screws from the boiler support. Removal of the Flowmeter 1. Remove the electric connection 2. Press on the holder to pull out the flowmeter, then remove water connections. Philips EP Series...
  • Page 23 Disassembly - and Reassembly advice Removal of the Mainboard 1. Remove all the electric connections 2. Keep pressing on the left holder to be able to release the board. The mainboard contains several fixed wires which cannot be disconnected from the board. The UI cable is also fixed to the mainboard.
  • Page 24 2. Pull down the coffee spout, then remove the pipe. 3. Take out the 2 screws 4. Unsnap the click (as shown in picture) and pull the front case cover to remove it (some force is needed). Philips EP Series...
  • Page 25 Disassembly - and Reassembly advice 5. Remove the two screws to release the water spout. Removal of the Microswitch 1. To remove the microswitch please take extra care, slowly pulling it out from its place, then remove the connections.
  • Page 26 1. Remove the screw as shown in the picture, then you are free to unlock it and to remove the connection. 2. That 2 parts are glued. In case of replacement, order both parts and apply some hot glue as shown in green: In case of Error 19, properly check the socket and cable connection. Philips EP Series...

  • Page 27: Test Mode

    Test mode Introduction Test mode is used to test the machine in its mechanics and electronic components How it works The machine enters in test mode by pressing in sequence K15 - K10 - K11 - K14 in the first two seconds after switching on the machine by mean of the main switch on the backside of the CA.
  • Page 28 Test mode Series 4300 LatteGo Series 5400 LatteGo Philips EP Series...
  • Page 29 Test mode There are 3 different levels, in each level the coffee-machine can execute different commands, • Level 1: In this level the operator can 1. test all the Buttons and Leds activation and color: a. Buttons : K1, K2, K3, K4, K5, K6, K7, K8, K10, K11, K12, K13, K14, K15, K16. b.
  • Page 30 Change the UI SW is equal to the text on the Display to the text on the uploaded in the UI Display • L1 OFF in UI panel + • BoxK1 OFF in Display + Press button K1 (optional) Philips EP Series...
  • Page 31 Test mode Sequence of Reaction of the appliance actions by user PASS FAIL Cause of failure Solution Press button K1 • Hear the feedback sound. (optional) L2 White ON in UI panel + L2 OFF & BoxK2 White L2 damaged Change UI board L2(!W) ON &...
  • Page 32 Display to the text on the uploaded in the UI Display • L3 OFF in UI panel + • BoxK3 OFF in Display + Press button K3 (optional) • Hear the feedback sound. Philips EP Series...
  • Page 33 Test mode Sequence of Reaction of the appliance actions by user PASS FAIL Cause of failure Solution L4 White ON in UI panel + L4 OFF & BoxK4 White L4 damaged Change UI board L4(!W) ON & BoxK4 L4 wrong color Change UI board White Other Lx toggle...
  • Page 34 Display to the text on the uploaded in the UI Display • L5 OFF in UI panel + • BoxK5 OFF in Display + Press button K5 (optional) • Hear the feedback sound. Philips EP Series...
  • Page 35 Test mode Sequence of Reaction of the appliance actions by user PASS FAIL Cause of failure Solution L6 White ON in UI panel + L6 OFF & BoxK6 White L6 damaged Change UI board L6(!W) ON & BoxK6 L6 wrong color Change UI board White Other Lx toggle...
  • Page 36 Display to the text on the uploaded in the UI Display • L7 OFF in UI panel + • BoxK7 OFF in Display + Press button K7 (optional) • Hear the feedback sound. Philips EP Series...
  • Page 37 Test mode Sequence of Reaction of the appliance actions by user PASS FAIL Cause of failure Solution L8 Blu ON in UI panel + L8 OFF & BoxK8 Blu L8 damaged Change UI boad L8 (!W) ON & BoxK8 Blu L8 wrong color Change UI boad Other Lx toggle...
  • Page 38 Change Main or the Buzzer in the the sound Board Main is damaged Hear the feedback sound. The drive of the Buzzer Change Main The sound is persistent or the Buzzer in the Board Main is damaged Philips EP Series...
  • Page 39 Test mode Sequence of Reaction of the appliance actions by user PASS FAIL Cause of failure Solution L10 White ON in UI panel + L10 OFF & BoxK10 L10 damaged Change UI boad White L8(!W) ON & BoxK10 L10 wrong color Change UI boad White Other Lx toggle...
  • Page 40 Change Main The sound is persistent or the Buzzer in the Board Main is damaged • L11 OFF in UI panel + • BoxK11 OFF in Display + Press button K11 (optional) • Hear the feedback sound. Philips EP Series...
  • Page 41 Test mode Sequence of Reaction of the appliance actions by user PASS FAIL Cause of failure Solution L12 White ON in UI panel + L12 OFF & BoxK12 L12 damaged Change UI boad White L12(!W) ON & BoxK12 L12 wrong color Change UI boad White Other Lx toggle...
  • Page 42 Change Main The sound is persistent or the Buzzer in the Board Main is damaged • L13 OFF in UI panel + • BoxK13 OFF in Display + Press button K13 (optional) • Hear the feedback sound. Philips EP Series...
  • Page 43 Test mode Sequence of Reaction of the appliance actions by user PASS FAIL Cause of failure Solution L14 White ON in UI panel + L14 OFF & BoxK14 L14 damaged Change UI board White L14(!W) ON & BoxK14 L14 wrong color Change UI board White Other Lx toggle...
  • Page 44 Change Main The sound is persistent or the Buzzer in the Board Main is damaged • L15 OFF in UI panel + • BoxK4 OFF in Display + Press button K15 (optional) • Hear the feedback sound. Philips EP Series...
  • Page 45 Test mode Sequence of Reaction of the appliance actions by user PASS FAIL Cause of failure Solution L16 damaged L16 White ON in UI panel + L17 damaged L17 White ON in left side+ Wrong back cover L17 OFF & BoxK16 L18 White ON in right side White Missing left light guide...
  • Page 46 -> color Green Lx OFF Reaction of the appliance The led Lx switches Off. Lx (!y) ON Reaction of the appliance The led Lx switches On with a different color from the expected y. FAILURE MODE. Philips EP Series...
  • Page 47 Test mode Level 2 (Loads and Sensors) UI/DISPLAY STATUS Start condition: NO BU, NO drag drawer, Door open, No Water Sequence of Reaction of the appliance actions by user PASS FAIL Cause of failure Solution Water level sensor Change Water damaged (short circuit) level sensor Connector JP14 in...
  • Page 48 Wiring of the Insert Dreg microswicth damaged Change the wiring drawer and rip BoxT5 remain Red in (open) tray Display uP U2 in Main Change Main damaged (open circuit boad in Pin26) • BoxT5 in Display change Philips EP Series...
  • Page 49 Test mode Sequence of Reaction of the appliance actions by user PASS FAIL Cause of failure Solution Brew Unit (Test valid only if the Brew Unit is inserted) Wiring of the BU motor Check the wiring • L1 White ON in UI panel + not connected Wiring of the BU motor Change Main...
  • Page 50 BoxK2 OFF in Display + microswicth damaged Change the wiring and BU OFF. BoxT4 Green in Display + (open) BoxT5 Green in Display + uP U2 in Main • BoxT6 Green in Display Change Main damaged (open circuit boad in Pin26) Philips EP Series...
  • Page 51 Test mode Sequence of Reaction of the appliance actions by user PASS FAIL Cause of failure Solution • L6 White ON in UI panel + Wiring of the EV1 not Check the wiring connected Wiring of the EV1 Change Main damaged (open) Board EV1 damaged...
  • Page 52 BoxT5 Green in Display + The “click” is no BoxT6 Green in Display audible. The EV EV2 damaged Change the EV2 If it was open, remain open then will be closed. • It’s possible to hear the “click”. Philips EP Series...
  • Page 53 Test mode Sequence of Reaction of the appliance actions by user PASS FAIL Cause of failure Solution Pump and Flowmeter Wiring of the Flowmeter not Check the wiring • L4 White ON in UI panel + connected Wiring of the Flowmeter damaged Change the wiring Press and release...
  • Page 54 Board is damaged BoxK5 OFF + BoxT3 Red. The grinder in not moving. • The Grinder is ON. Check the • Check the rotation Wirings of Grinder The rotation direction Grinder are inverted is wrong: anticlockwise wiring Philips EP Series...
  • Page 55 Test mode Sequence of Reaction of the appliance actions by user PASS FAIL Cause of failure Solution Grinder • L5 OFF in UI panel + • BoxK5 OFF in Display + Press and release BoxT5 Green in Display + The drive of the K5 to toggle the BoxT6 Green in Display The grinder is still...
  • Page 56 K13 for more than 3 sec. to toggle Reset the Grinder Parameters. N.B: The other BoxTx are not relevant If the Dreg drawer is not inserted or the Service door is not closed the following loads cannot be tested: Philips EP Series...

  • Page 57: Functions/Features Explanation

    Functions/features explanation Steam out The Steam Out feature is available in the Test Mode. The machine enters in Test Mode by pressing in sequence K15, K10, K11, K14 in the first two seconds after switching on the machine by mean of the main switch on the backside of the CA. There are 2 different levels, in each level the coffee-machine can execute different commands.
  • Page 58 L8 White Blinking in UI panel • Steam out is on going Long press K8 • L8 OFF in UI panel for more than 3 sec. to start the steam out • BoxK8 Green in Display + • Steam out is completed Philips EP Series...
  • Page 59 Functions/features explanation The following conditions are mandatory for the Steam Out procedure: 1. The Ntc sensor must work correctly; if there is a failure on NTC (Ntc disconnected or in short circuit) the operation cannot be performed (turn off the machine and repair before do Steam-out operation).
  • Page 60 (210) Caffe latte (Coffee + milk) (80) (140) (340) Cafe au lait (Coffee + milk) (50) (90) (150) Late macchiato (Coffee + milk) (80) (200) (340) Flat White (40) (80) (180) Frothed milk Travel Mug Hot Water Philips EP Series...

  • Page 61: Descaling

    5. Remove the water tank and empty it. Then remove the AquaClean water filter. 6. Pour the whole bottle of Philips descaler in the water tank and then fill it with water up to the Calc / Clean indication (Fig. 48). Then place it back into the machine.

  • Page 62: Temporary Solutions

    2. In pictures 1 and 2 you can see the exactly position where to place the cable tie. 3. Don’t close it too much: the leftover cable needs to be 5cm to guarantee the proper tightness (picture 3) Philips EP Series...
  • Page 63 Functions/features explanation Temporary solutions Tape for service door Before the shipment of the appliances, is required to apply 4 pcs of adhesive tape as shown in picture. 1. Do not cover the water sensor area (in red) 2. Do not leave any gap between the tape and the corner (green arrows)

  • Page 64: Espresso Philips Service Center (Epsc)

    All details related to the registration and operation are explained in the enclosed Quick start guide (QSG). Espresso Philips Service Center– Quick Start Guide Press the icon to view the document To open the attached document is necessary to save the service manual on your The main Diagnostic Parameters description is available on the GDA_114331.

  • Page 65: Repair Flow

    0° to prevent any damaged due to frozen water. No need for those families Minuto Family (all platform); Incanto Family New .; Pico Baristo ; Gran Baristo; Intelia V2 ; Philips 2000 – 2100 ; Incanto Executive; Xelsis-New; Moltio Family (all Platform) Please also check for GDA_113455...

  • Page 66: Error Codes

    Position Time0 Time1 Time3 Time4 … TimeN TimeN+1 ErrorLog 1 ErrorLog 2 ErrorLog 3 ErrorLog 4 ErrorLog 5 ErrorLog 6 ErrorLog 7 ErrorLog 8 ErrorLog 9 ErrorLog 10 Philips EP Series...

  • Page 67: Version History

    Version history 20/07 Version 1.0 : EP4300-5400 series Initial release.
  • Page 68 www.philips.com...

This manual is also suitable for:

Ep 5400 series4000 cmf series4300 lattego series5400 lattego series

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