Troubleshooting - Sony BDP-S380 Operating Instructions Manual

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E [Gracenote Settings]
Auto]: Automatically downloads disc
information when disc playback stops.
Connect to the network for downloading.
[Manual]: Downloads the disc information
when [Playback History List] or
[Information Display] is selected in the
options menu.
E [System Information]
Displays the player's software version
information and the MAC address.
"€ [Network Settings]
E [internet Settings)
Connect the player to the network
beforehand. For details, see "Connecting to
the Network" (page 12).
[View Network Status]: Displays the current
network status.
Wired Setup]: Select this when you connect
to a broadband router using a LAN cable.
[USB Wireless Setup]; Select t h i s when you
use a USB Wireless LAN Adapter,
For further details, visit the following
website and check the FAQ contents:
http://www.sony.com/bluraysuppory
W [Network Connection Diagnostics)
You can run the network diagnostic to check
if the network connection has been made
properly.
W [Media Remote Device Registration]
Registers your "Media Remote" device.
M [Registered Media Remote Devices}
Displays a list of the registered your "Media
Remote" devices.
=€ [Easy Setup]
Re-runs the [Easy Setup] to make the basic
settings. Follow the on-screen instructions.
29 [Resetting]
E [Reset to Factory Default Settings]
You can reset the player settings to the
factory default by selecting the group of
settings. All the settings within the group
will be reset.
W [Initialize Personal Information]
You can erase your personal information stored
in the player,
Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Picture
There is no picture or the picture is not
output correctly.
'=> Check that all the connecting cables are
securely connected (page 10).
=> Switch the input selector on your TV to
display the signal from the player,
=> Reset the video output resolution to the
lowest resolution by pressing Ml on the
player for more than 10 seconds.
=> For HDMI connections, try the following:
@Turn the player off and on again. @Turn
the connected equipment off and on again.
@Disconnect and then reconnect the HDMI
cable,
=> The HDMI OUT jack is connected to a DVI
device that does not support copyright
protection technology.
'> For HDMI connections, check the [Output
Video Format] settings in the [Screen
Settings} setup (page 17).
=> When the analog signals are also output, set
[BD/DVD-ROM 1080/24p Output] to [Off]
in the [Screen Settings] setup (page 17).
= For BD-ROMs, check the [BD/DVD-ROM
1080/24p Output] setting in the [Screen
Settings] setup (page 17),
The display language on the screen
switches automatically when connected to
the HDMI OUT jack.
= When [Control for HDMI] is set to [On]
(page 19), the display language on the
screen automatically switches according to
the language setting of the connected TV (if
you change the setting on your TV, etc.).
There is no sound or the sound is not
output correctly.
> Check that all the connecting cables are
securely connected (page 10).
> Switch the input selector on your AV
amplifier (receiver) so that the audio signals
of the player are output from your AV
amplifier (receiver).
=> If the audio signal does not come through
the DIGITAL OUT (COAXIALV/HDMI
QUT jack, check the audio settings
(page 17).
=> For HDMI connections, try the following:
@Turn the player off and on again. @Turn
the connected equipment off and on again,
@PDisconnect and then reconnect the HDMI
cable.
> For HDMI connections, if the player is
connected to a TV through an AV amplifier
(receiver), try connecting the HDMI cable
directly tọ the TY. Refer also to the
instruction manual supplied with the AV
amplifier (receiver).
> The HDMI OUT jack is connected to a DVI
device (DVI jacks do not accept audio
signals).
=> The device connected to the HDMI OUT
jack does not support the audio format of
the player. Check the audio settings
(page 17).
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The HD Audio (Dolby Digital Plus, Dolby
TrueHD, DTS-HD High Resolution Audio,
and DTS-HD Master Audio) is not output
by bitstream.
=> Set [BD Audio MIX Setting] to [Off] in the
[Audio Settings] setup (page 17).
=> Check that the connected AV amplifier
(receiver) is compatible with each HD
Audio format,
The interactive audio is not output.
=> Set [BD Audio MIX Setting] to [On] in the
{Audio Settings} setup (page 17).
QUST PENA REL ENET UREE
The disc does not play.
= The disc is dirty or skewed.
= The disc is upside down. Insert the dise with
the playback side facing down.
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