KitchenAid KFCR500 Owner's Manual page 7

1. KitchenAid Will Pay for Your Choice of:
Hassle-Free Replacement of your product. See the next page for details on how to arrange for service, or call the Customer
eXperience Center toll-free at 1-800-541-6390.
OR
The replacement parts and repair labor costs to correct defects in materials and workmanship that existed at the time this product
was purchased. Service will be provided by an Authorized KitchenAid Service Center.
2. KitchenAid Will Not Pay for (What is Not Covered By This Limited Warranty):
a) Commercial, non-residential, or multiple family use or use inconsistent with product instructions and manuals.
b) Defects or damage resulting from accident, alteration, misuse, abuse, fire flood, or acts of God.
c) Any shipping or handling costs to deliver your product to an Authorized Service Center.
d) Replacement parts or repair labor costs for the product operated outside the 50 United States, District of Columbia, Puerto
Rico, and Canada.
e) Damages, defects, or repairs caused by unauthorized servicers or use of non-genuine or third-party parts; however, use of
unauthorized service providers or non-genuine or third-party parts will not void this warranty.
f) Cosmetic damage (e.g., scratches, dents, chips, and other damage to finishes), unless damage results from defects in
materials and workmanship and is reported to KitchenAid within 30 days from date of delivery.
g) Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments (e.g., high salt concentrations, high
moisture or humidity or exposure to chemicals).
h) Products with original, factory-installed model/serial numbers removed, altered or not easily determined.
i) Incidental or consequential damages resulting from product failure.
j) Consumable parts or accessories.
3. DISCLAIMER OF IMPLIED WARRANTIES
Implied warranties, including any implied warranty of merchantability or implied warranty of fitness for a particular purpose, are
limited to ten years or the shortest period allowed by law. Some states and provinces do not allow limitations on the duration of
implied warranties of merchantability or fitness, so this limitation may not apply to you.
4. HOW STATE LAW APPLIES
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to
province. Some states and provinces, such as California, do not allow for limitations on the date your warranty coverage begins,
so this limitation may not apply to you.
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES, DISTRICT OF COLUMBIA, AND
PUERTO RICO
We're so confident the quality of our products meets the exacting standards of KitchenAid that, if your product should fail within the
first year of ownership due to defects in materials or workmanship, KitchenAid will arrange to deliver an identical or comparable
replacement to your door free of charge and arrange to have your original product returned to us. Your replacement unit will also be
covered by our one year limited warranty. Please follow these instructions to receive this quality service. If your product should fail
within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-541-6390 Monday through Friday.
Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the
consultant your complete shipping address (no P.O. Box numbers, please). When you receive your replacement product, use the
carton and packing materials to pack up your original product.
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
We're so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your product should fail
within the first year of ownership, KitchenAid Canada will replace your product with an identical or comparable replacement. Your
replacement unit will also be covered by our one year limited warranty. Please follow these instructions to receive this quality service.
If your product should fail within the first year of ownership, take the product or ship collect to an Authorized KitchenAid Service
Center. In the carton include your name and complete shipping address along with a copy of the proof of purchase (register receipt,
credit card slip, etc.). Your replacement product will be returned prepaid and insured. If you are unable to obtain satisfactory service in
this manner call our toll-free Customer eXperience Center at 1-800-807-6777.
Or write to us at:
Customer eXperience Center
KitchenAid Canada
200-6750 Century Ave.
Mississauga, ON L5N 0B7
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, OR ORDERING ACCESSORIES AND
REPLACEMENT PARTS
In the United States and Puerto Rico:
For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to:
Customer eXperience Center, KitchenAid Small Appliances, P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the store where you purchased the product for information on how to obtain service.
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