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Related Manuals for Samsung WA55CG7500 Series
Summary of Contents for Samsung WA55CG7500 Series
- Page 1 Washer User manual WA55CG7500**/WA54CG7550** Untitled-1 1 2023-04-28 6:00:58...
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Page 2: Table Of Contents
Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions CALIFORNIA PROPOSITION 65 WARNING Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Regulatory notice FCC Notice IC Notice Open Source Announcement Installation Unpacking your washer... - Page 3 Maintenance SELF CLEAN Cleaning the exterior Cleaning the interior Care for an extended period of non-use Pet hair filter (applicable models only) Cleaning the mesh filter Cleaning the detergent drawer Troubleshooting Checkpoints Information codes Specifications Fabric care chart Helping the environment Declaration of conformity Specification sheet English 3...
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Page 4: Safety Information
Safety information Congratulations on your new Samsung washer. This manual contains important information on the installation, use, and care of your appliance. Please take some time to read this manual to take full advantage of your washer’s many benefits and features. -
Page 5: Important Safety Precautions
Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. Read all instructions before using this appliance. 2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, oils, other flammable or explosive substances as they give off vapors that could ignite or explode. -
Page 6: Critical Installation Warnings
Safety information Critical installation warnings WARNING Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this appliance only. Do not use an extension cord. • Sharing a wall socket with other appliances, using a power strip, or extending the power cord may result in electric shock or fire. -
Page 7: Installation Cautions
Critical usage warnings WARNING If the appliance is flooded with water, cut the power immediately and contact your nearest Samsung service center. If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung service center. - Page 8 • Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse. • If you need to repair or reinstall the appliance, contact your nearest Samsung service center. • Failing to do so may result in electric shock, fire, problems with the product, or injury.
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Page 9: Usage Cautions
Usage cautions CAUTION If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washer using a damp, soft cloth. • Failing to do so may result in discoloration, deformation, damage, or rust. The clear portion of the lid can be broken by a strong impact. - Page 10 Safety information Do not place an object that generates an electromagnetic field near the washer. • This may result in injury due to a malfunction. Since the water drained during a high-temperature wash or drying cycle is hot, do not touch the water. •...
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Page 11: Critical Cleaning Warnings
Do not wash throw rugs or doormats in the washer. • If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may result in error such as no draining. Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use a strong acid cleaning agent. -
Page 12: Regulatory Notice
Regulatory notice FCC Notice CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions: 1. -
Page 13: Ic Notice
IC Notice The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. -
Page 14: Open Source Announcement
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name. -
Page 15: Installation
Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown on the next page. If your washer was damaged during shipping, or you do not have all of the items, call 1-800-726-7864 (1-800-SAMSUNG). To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit. -
Page 16: What's Included
What’s included Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact the Samsung customer care center at 1-800-SAMSUNG (1-800-726-7864) or your retailer. 01 Drain hose 02 Hose guide... - Page 17 NOTE • If you lose an accessory and want to purchase a replacement, contact the Samsung customer care center at 1-800-SAMSUNG (1-800-726-7864). • The design of the parts and accessories may differ from the pictures above. Their design is subject to change without notice for product improvement.
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Page 18: Installation Requirements
Installation Installation requirements Electrical supply and grounding • AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required. • Use an individual branch circuit. Connect only the washer to the circuit. To ensure proper grounding, the washer comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet. - Page 19 Drain Samsung recommends a standpipe 39 in. (990 mm) high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose. Flooring For best performance, the washer must be installed on a solid floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads.
- Page 20 Installation Clearance requirement This clearance requirement is applicable for washers only. NOTE • For the dryer's clearance requirement, see the dryer’s user manual. • If the washer and dryer have different clearance requirements, use the one with the larger value. Alcove or closet installations Minimum clearance for stable operation: Sides...
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Page 21: Step-By-Step Installation
Kinked hoses may cause water leaks. • If there is a water leak, stop using the washer and contact a local Samsung service center. A water leak may cause electric shock. • Do not stretch the water hoses by force. If a hose is too short, replace the hose with a longer hose. - Page 22 Installation 1. Attach the water hoses to the hot and cold water taps, and then hand tighten the water hose fittings until they are tight. Then, use pliers to tighten the fittings by an additional two-thirds of a turn. To avoid damaging the fittings, do not overtighten them.
- Page 23 5. Open the water taps, and check for leaks. STEP 3 Connect the drain hose To a Laundry Tub or Drain Pipe 1. Check the height (A) of your drain system and make sure the minimum and maximum heights shown below are met. Minimum 39 in.
- Page 24 Installation 3. Route the drain hose to the drain system. CAUTION • If using a standpipe, make sure the standpipe and drain hose connection is not airtight. • If using a standpipe, make sure the drain hose is inserted at least 6 in. (152 mm) but no more than 8 in. (203 mm) into the standpipe.
- Page 25 4. If the washer is not level, turn the appropriate leveling feet clockwise (B) to lower the washer, or counterclockwise (C) to raise the washer so that it is level. 5. Once you have the washer leveled, push down on all 4 corners to ensure that all 4 feet are touching the floor.
- Page 26 Installation Leveling the washer with the leg ring (For WA5*A730*A* models only) A. Water drip pan B. Bulge height less than 5/8” With the leg ring in place, use the leveling leg to adjust the height of the washer. English Untitled-1 26 2023-04-28 6:01:01...
- Page 27 STEP 5 Power on Plug the power cord into an AC 120 V / 60 Hz / 15 AMP approved electrical outlet protected by a 15-amp fuse or circuit breaker. Then, press Power to turn on the washer. STEP 6 Run a test cycle Run a test cycle as follows to check if your washer is properly installed.
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Page 28: Before You Start
Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washer. Make sure the tub is empty before running calibration. 1. Press Power to turn on the washer. 2. Press and hold Temp. and Delay End simultaneously for 3 seconds. 3. - Page 29 STEP 3 Use a delicates bag • Brassieres (water washable) must be placed in a delicates bag. Metal parts of the brassieres may break through and tear other laundry items. • Cashmilon, large volume items, and lightweight clothes (lace-decorated clothes, lingerie, nylon stockings, and synthetic fabrics) may float during washing and not wash properly.
- Page 30 Before you start To put a blanket in your washer Fold the blanket as shown, and then put it below the plastic ring (A) at the top of the tub. NOTE Do not wash different types of bedding (blankets, sheets, comforters/duvets) together. They can get unbalanced in the tub and cause poor spinning results.
- Page 31 STEP 4 Prewash (if necessary) • To remove stains and dirt on collars, sleeves, hems, and pockets, apply detergent lightly, let sit for a minute, and then brush off carefully. • Use powder or liquid detergents. Do not use soap. Soap can remain on the tub after washing. •...
- Page 32 Before you start STEP 6 Add the correct detergent type The type of detergent you use - general purpose, specifically for woolens, etc. - depends on the type of fabric (cotton, synthetic, delicate items, wool), color, wash temperature, and degree of soiling. Regardless of the specific type of detergent you use, always use “low suds”...
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Page 33: Detergent Drawer Guidelines
Detergent drawer guidelines The automatic dispenser models has two compartments for auto-dispensing. See below for details: A. Auto detergent compartment: Use liquid detergent only. B. Auto softener compartment: Use fabric softener only. C. Bleach compartment: Add bleach as instructed by the manufacturer. - Page 34 Before you start • Empty the compartments in the detergent drawer before moving the washer to prevent any content from spilling out on the floor. NOTE • The “SDC” message appears if the detergent drawer is not completely closed. You will hear a click sound when the drawer is properly closed.
- Page 35 To apply washing agents to the auto dispenser NOTE • If the Softener or Detergent button's LED blinks, refill the corresponding compartment. • Once you refill the auto detergent/softener compartments, the washer will start to detect the detergent/softener amount when you press and hold Start/Pause (Hold to Start). The detection time may vary depending on the type of the detergent/softener.
- Page 36 Before you start 5. Apply an appropriate amount of fabric softener to the auto fabric softener compartment (D). Pour fabric softener slowly to prevent overfilling. After you finish, put the cover back and turn it clockwise to close. 6. Push the detergent drawer to close. Push the detergent drawer all the way to the end.
- Page 37 • Do not use hardened detergent/softener. • When you take out the detergent drawer for refill and cleaning, residual detergent may remain inside each compartment. This occurs after automatic dispensing and is not an issue with operation. NOTE • Use detergent and bleach for washer only. •...
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Page 38: Operations
Operations WARNING To reduce the risk of fire, electric shock, or injury to persons, read the Safety information before operating this appliance. Control panel WA55CG7500** WA54CG7550** Turn the dial to select a cycle. (For more information about wash cycles, see 01 Cycle Selector page 44.) The display shows current cycle information and estimated time remaining, or... - Page 39 Press to change the spinning speed for the current cycle. • High (Level 5): Extends the spinning process to effectively remove moisture from the load. This level uses a stronger spinning process to remove moisture, so it is not suitable for wrinkle-free or non-iron fabrics, or overloads.
- Page 40 Operations After connecting the washer to your home network using the SmartThings app, you can control the washer remotely. When started, the Smart Control 11 Smart Control indicator blinks and the front door locks. The washer enters waiting mode and waits for remote commands.
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Page 41: Simple Steps To Start
Simple steps to start 1. Press Power to turn on the washer. 2. Turn the Cycle Selector to select a cycle. 3. Change the cycle settings (Temp., Rinse, Spin, and Soil) as necessary. 4. Select desired options as necessary. 5. Press and hold Start/Pause (Hold to Start). To change the cycle during operation 1. -
Page 42: Cycle Overview
Operations Cycle overview NOTE The washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. (This may not be applicable on some cycles.) Cycle Description • For cottons, bed linens, table linens, underwear, towels, or shirts. The NORMAL washing time and the number of rinses are automatically adjusted according to the load. - Page 43 Cycle Description • For bulky and large items, such as comforters, blankets, and sheets, and waterproof or water resistant items. When washing comforters, use liquid detergent. CAUTION • Do not wash waterproof items and non-waterproof items together. BEDDING/WATERPROOF • Check the specification label on each item to see if the item is waterproof.
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Page 44: Cycle Chart
Operations Cycle chart Use this chart to set the best cycle and options for you laundry. NOTE Setting Temp. Rinse Spin Soil : factory setting 5: Hot (Level 5) 5: 5 times (Level 5) 5: High (Level 5) 5: Heavy (Level 5) ... - Page 45 Spin Soil Cycle – NORMAL HEAVY DUTY PET CARE WASH (WA54CG7550**) –...
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Page 46: Special Features
Operations Special features Active Waterjet (for prewash) You can use the Active Waterjet function to hand-wash your items before you put them in the washer. 1. Press Power to turn on your washer. 2. Open the lid. 3. Press Active Waterjet to supply water. 4. - Page 47 Delay End You can set the washer to finish your wash automatically at a later time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1.
- Page 48 Operations Child Lock The Child Lock function locks the washer door to prevent children from climbing into and suffocating inside the tub. Activating the Child Lock function Press and hold Temp. and Rinse simultaneously for approximately 3 seconds. • When you activate the Child Lock function, the Child Lock indicator blinks.
- Page 49 DOWNLOADED cycle You can choose from more cycles available on the SmartThings app on your smartphone. 1. On your smartphone, select the DOWNLOADED cycle. You can choose from PERM PRESS, WOOL, ECO COLD, DENIM, and POWER RINSE. 2. Press Power on your washer. 3.
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Page 50: Smartthings
• This appliance supports the Wi-Fi 2.4 GHz protocols. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app by searching for “SmartThings”. Download and install the app on your device. NOTE The app is subject to change without notice for improved performance. -
Page 51: Smart Care
Smart Care To enable this function, you must first download the Samsung Smart Washer/Dryer app from the Play Store or the App Store and install it on a mobile device that has a camera function. The Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only). -
Page 52: Maintenance
Maintenance Keep the washer clean for best performance and to lengthen its life cycle. WARNING Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve, heater, and pump. -
Page 53: Cleaning The Exterior
Cleaning the exterior 1. Turn off the water taps after finishing the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the lid open to allow the inside of your washer to dry out. -
Page 54: Pet Hair Filter (Applicable Models Only)
Maintenance Pet hair filter (applicable models only) NOTE Clean the pet hair filter before every wash cycle to maximize the effectiveness of the PET CARE WASH cycle. 1. Press down the upper area of the filter case to remove. 2. Unlock the cover, and clean the filter with running water and a brush. - Page 55 CAUTION If a sharp object is caught in the filter, open the filter and remove the object by pushing it out from the inside to avoid damaging the filter. 3. When cleaning is complete, close the cover and reinsert the filter case to the original position. You will hear a clicking sound when the filter case fits in.
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Page 56: Cleaning The Mesh Filter
Maintenance Cleaning the mesh filter Clean the mesh filters in the water inlets once or twice a year. 1. Turn off the washer, and then unplug the power cord. 2. Close the water taps. 3. Loosen and disconnect the water hoses from the back of the washer. -
Page 57: Cleaning The Detergent Drawer
Cleaning the detergent drawer To prevent the detergent residue buildup in the detergent drawer, clean the detergent/softener compartments once or twice a month, and whenever you refill or change the detergent or softener. CAUTION • Make sure to turn off the washer and unplug the power cord before cleaning. •... - Page 58 Maintenance CAUTION Do not disassemble the valves at the rear side of the detergent drawer. NOTE If the cleaning agent in the compartment is hardened, open the compartment, and pour lukewarm water into the compartment to dissolve the hardened agents. Then, clean inside the compartment and its rear valve thoroughly.
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Page 59: Troubleshooting
Troubleshooting Checkpoints If you encounter a problem with the washer, first check the table below and try the suggestions. Problem Action • Make sure your home electrical system is providing electrical power that matches the requirements of the washer. See page 18. •... - Page 60 Troubleshooting Problem Action • Make sure the washing machine is on a level floor. If the floor is not level, use the levelling feet to adjust the washing machine. • Make sure the washing machine is not contacting any other object. •...
- Page 61 Problem Action • While the washing machine is operating, press or tap Start/Pause Door (Lid) locked or will not (Hold to Start) to stop the washing machine. open. • It may take a few moments for the door lock mechanism to disengage.
- Page 62 • Heavy wash loads may cause a thumping sound, and it is normal. Thumping sound • If the thumping sound continues, the washer may be out of balance. Stop the washer and redistribute the load in the washer. If a problem persists, contact a local Samsung service center. English Untitled-1 62 2023-04-28...
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Page 63: Information Codes
Meaning The Water Level sensor is not working properly. • Turn off the washer, unplug it, wait 30 seconds, and then plug the washer in again. If the information code remains, contact a Samsung customer service center. NOTE If the washer displays “1C”, the washer will automatically drain for 3 minutes. During this time, the Power button is inoperative. - Page 64 The electronic control needs to be checked (Over Voltage Error). • Check if power is supplied properly. • Turn off the washer, unplug it, wait one minute, and then plug the washer in again. If the information code remains, contact a Samsung customer service center. Low voltage detected.
- Page 65 When position of the clutch can't be detected. • Turn off the washer, unplug it, wait one minute, and then plug the washer in again. If the information code remains, contact a Samsung customer service center. After position of the clutch is detected, if the signal from the clutch hall is incorrect.
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Page 66: Specifications
Specifications Fabric care chart The following symbols provide garment care Normal direction. The clothing care labels include Permanent press/Wrinkle resistant/ symbols for drying, bleaching, drying and ironing, Wrinkle control or dry cleaning when necessary. The use of symbols ensures consistency among garment Gentle/Delicates manufacturers of domestic and imported items. -
Page 67: Helping The Environment
Warning symbols for laundering Dry-clean Do not wash Dry-clean Do not wring Do not dry-clean Do not bleach Line dry/Hang to dry Do not tumble dry Drip dry No steam (added to iron) Dry flat Do not iron Helping the environment •... -
Page 68: Declaration Of Conformity
Specifications Declaration of conformity This appliance complies with UL2157. Specification sheet Type Top loading washer WA55CG7500** Model name WA54CG7550** Water pressure (psi (kPa)) 20-116 (137-800) Spin revolution 750 rpm NET weight (lb (kg)) 134.5 (61.0) Power consumption Washing 120 V 700 W NOTE You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub. - Page 69 Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
- Page 70 Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
- Page 71 LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
- Page 72 To receive in-home service, product must be unobstructed and accessible to the service agent. If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center. SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above.
- Page 73 OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- Page 74 Memo Untitled-1 74 2023-04-28 6:01:08...
- Page 75 Memo Untitled-1 75 2023-04-28 6:01:08...
- Page 76 Scan this with your smartphone QUESTIONS OR COMMENTS?QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support www.samsung.com/ca/support (English) CANADA 1-800-SAMSUNG(726-7864) www.samsung.com/ca_fr/support (French) Untitled-1 76 2023-04-28 6:01:08...