Renault KWID 2024 User Manual page 160

RENAULT NEW VEHICLE WARRANTY
5.5 Transferring ownership of the vehicle does not alter the application conditions of the RENAULT New Vehicle Warranty.
6. RENAULT Assistance.
6.1 Renault Assistance:
Renault Assistance is a special assistance program provided by RIPL to the Customers, who have purchased Renault vehicles.
6.2 Eligible parties:
The Customer, or the authorised driver, and all passengers accompanying this driver (limited in number to the number of vehicle
seats stated on the certificate of vehicle registration) will be eligible for assistance under the conditions defined below.
6.3 Intervening cause:
The vehicle si immobilized by a berakdown er sulting rfom an unofreseen mechanical, electrical or electronic fault, covered by
the Manufacturer's New Vehicle Warranty.
6.4 Assistance service provider
6.4.1 The Assistance services are exclusively provided by Renault Assistance.
6.4.2 RIPL and Renault authorized dealers shall not be liable to reimburse the Customer for the expenses/ cost of repair or
replacement of any parts or any labour charges or any other expenses incidental or ancillary thereto, if the Customer does not
avail theservices of Renault Assistance as detailed herein.
6.4.3 Before calling Renault Assistance, the Customer should make a note othf e of llowing information so that the breakdown
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can be dealt with as efficiently as possible:
6.4.3.1 Precise location of the breakdown:
Precise location of the breakdown: road and number, motorway and milepost, visible landmarks, etc.
6.4.3.2 Vehicle identification:
identification number - refer to sticker located on rear left side door quarter glass or stated in the Owner's Manual, vehicle
registration number, engine type.
6.4.3.3 Telephone number
on which the Customer can be reached.
6.4.4 On receiving the call from the Customer, and depending on the cricumstances, Renault Assistance shall arrange and
cover the costs of the services defined below:
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