Customer Care; Guarantee Conditions - Tricity Bendix TB 57 L Operating & Installation Instructions Manual

Customer Care Department
For general enquiries concerning your Tricity Bendix appliance or for further information on Tricity Bendix
products, you are invited to contact our Customer Care Department by letter or telephone as follows:
Customer Care Department
Tricity Bendix
PO BOX 47
Newbury
Berkshire
RG14 5XL
Tel: 01635 525542
Peace of Mind for Twelve Months
Tricity Bendix standard
guarantee conditions
This guarantee is in addition to your statutory and
other legal rights.
We Tricity Bendix undertake that if within 12 months of
the date of the purchase this TRICITY BENDIX
appliance or any part thereof is proved to be defective
by reason only of faulty workmanship or materials, we
will, at our option repair or replace the same FREE OF
ANY CHARGE for labour, materials or carriage on
condition that:
• The appliance has been installed correctly and
used only on the electrical supply stated on the
rating plate.
• The appliance has been used for normal domestic
purposes only, and in accordance with the
manufacturer's operating and maintenance
instructions.
• The appliance has not been serviced, maintained,
repaired, taken apart or tampered with by any
person not authorised by us.
• All service work under this guarantee must be
undertaken by a Tricity Bendix service
Representative or authorised agent.
• Any appliance or defective part replaced shall
become our property.
Home visits are made between
8.30am
and
5.30pm
Monday to Friday.
Visits may be available outside
these hours in which case a charge will be made.
EXCLUSIONS
This Guarantee does not cover:
• Damage or calls resulting from transportation,
improper use or neglect, the replacemet of any
light bulbs or removable parts of glass or plastic.
• Costs incurred for calls to put right an appliance
which is improperly installed or calls to
appliances outside the United Kingdom.
• Appliances found to be in use within a
commercial environment, plus those which are
the subject of rental agreements.
• Products of Tricity Bendix manufacture which
are NOT marketed by Tricity Bendix Ltd.
EUROPEAN GUARANTEE
If you should move to another country within
Europe then your guarantee moves with you to your
new home subject to the following qualifications:
• The guarantee starts from the date you first
purchased your product.
• The guarantee is for the same period and to the
same extent for labour and parts as exists in the
new country of use for this brand or range of
products.
• This guarantee relates to you and cannot be
transferred to another user.
• Your new home is within the European
Community (EC) or European Free Trade Area.
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