Troubleshooting - Moulinex Cookeo Touch Pro Manual

Troubleshooting

You may encounter various problems when using the Cookeo Touch Pro.
The lid does not close:
• There may be something stuck
between the bowl and the hot plate.
Remove the bowl to check
that all parts are clean:
- the heating plate,
- the central element,
- under the bowl.
Also check
that the central element
can move around.
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• The lid release handle
is not in the correct position.
Ensure that the release handle
is fully open.
• The metal lid is not installed
correctly.
Ensure that all elements
of the metal lid
are in the correct position.
• The bowl damaged
after being hit or dropped.
The bowl should be replaced
at an Approved Service Centre.
The Cookeo Touch Pro pressure
fails to raise
and steam is not being
released properly:
• The gasket seal is dirty or damaged.
Ensure that the gasket seal
is clean and in good condition.
The gasket seal should be
changed every three years
at an Approved Service Centre.
• The inner lid is missing or not tight
enough.
Ensure that the central nut
under the metal lid
is tight enough.
• The locking rod is dirty
or the seal is missing.
Clean the locking rod
according to the instructions.
The locking rod
must be able to move up
and down properly.
Ensure that the seal
is correctly positioned
on the locking rod.
• The decompression ball
is dirty or incorrectly positioned.
Ensure that the ball
is correctly positioned
and that the ball cover
is in the locked position.
Clean and dry the ball
and the support.
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