ViewSonic VG2248 H2 User Manual page 45

Problem
The OSD Menu does not
appear on the screen
The Quick Menu doesn't
appear
Some menus are not
selectable in the OSD
Control panel keys do not
work
No audio output
The monitor will not
adjust
USB devices connected to
the monitor do not work
External device is
connected, but no image
appears on the screen
Possible Solutions
• Check whether the OSD Menu is locked. If yes, press
and hold key 2 and 3 for 10 seconds.
• Turn off the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
• Reset the monitor to factory settings.
• Restart the computer.
• Turn off the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
• Reset the monitor to factory settings.
• Restart the computer.
• Adjust the ViewMode or the input source.
• Reset the monitor to factory settings.
• Press only one key at a time.
• Restart the computer.
• If using ear-/headphones, make sure the mini stereo
jack is properly and securely connected.
• Make sure the volume is not muted, nor set to 0.
• Check the Audio Input setting.
• Make sure there are no obstructions near or on the
monitor, and that there is adequate spacing.
• Make sure the USB cable is connected properly.
• Try changing to a different USB port (if applicable).
• Some USB devices require a higher electric current;
connect the device directly to the computer.
• Make sure the Power is On
• Check the connecting cable to make sure it is properly
and securely connected. Loose or broken pins in the
cable connector could cause an improper connection.
• Adjust the brightness and contrast settings.
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