Troubleshooting - Sony XNV-660BT Owner's Record

E:\DATA\4197968111\4197968111XNV770BTU\01US02CD-U.fm
00US+00COV-U.book Page 68 Monday, June 7, 2010 1:53 PM
System requirements for the software
in the supplied CD-ROM
Computer
• CPU/RAM
– IBM PC/AT compatible machine
– CPU: Intel Pentium III Processor 450 MHz or
higher
– RAM: 256 MB or more (For Windows XP), 512
MB or more (For Windows Vista or later)
• CD-ROM drive
• USB port
OS
Windows XP, Windows Vista, Windows 7
For details on compatible editions or Service Pack, visit
the following support site:
http://esupport.sony.com
http://www.sony.com/mobileAV
Monitor
High color (16-bit) or more, 800
Other
Internet connection
Notes
• The following system environments are not
supported.
– Non IBM PC type computers, such as Macintosh,
etc.
– Homemade computers
– OS upgraded computers
– Multi-display environment
– Multi-boot environment
– Virtual machine environment
• Depending on the computer condition, operation
may not be possible even with the recommended
environment.

Troubleshooting

The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check the
connection and operating procedures.
For problems with the navigation function, refer to
the leaflet (supplied by TomTom) for the navigation
module.
If the problem is not solved, visit the following
support site.
Support site
http://esupport.sony.com
http://www.sony.com/mobileAV
68
General
No power is being supplied to the unit.
• Check the connection or fuse.
• If the unit is turned off and the display disappears, it
cannot be operated with the remote commander.
t Turn on the unit.
The power antenna (aerial) does not extend.
The power antenna (aerial) does not have a relay box.
No beep sound.
• The beep sound is canceled (page 53).
• An optional power amplifier is connected and you are
not using the built-in amplifier.
The contents of the memory have been erased.
• The reset button has been pressed.
t Store again into the memory.
• The power supply lead or battery has been
disconnected or it is not connected properly.
Stored stations and correct time are erased.
600 dots or more
The fuse has blown.
Makes noise when the position of the ignition
is switched.
The leads are not matched correctly with the car's
accessory power connector.
The display disappears from/does not appear
on the monitor.
• The dimmer is set to "ON" (page 53).
• The display disappears if you press and hold
(SOURCE/OFF).
t Press (SOURCE/OFF) on the unit until the
"M.OFF"
•
is activated (page 13).
t Touch anywhere on the display to turn back on.
The display does not respond to your touch
correctly.
• Touch one part of the display at a time. If two or more
parts are touched simultaneously, the display will not
operate correctly.
• Adjust the touch point of the display (page 50).
The Auto Off function does not operate.
The unit is turned on. The Auto Off function activates
after turning off the unit.
t Turn off the unit.
Card remote commander operation is not
possible.
If the Monitor Off function is activated (no lighting),
card remote commander operation is not possible
(page 13).
The menu items cannot be selected.
Unavailable menu items are shown in grey.
AUX cannot be selected as the source.
All AUX input settings are set to "OFF."
t Set "AUX1 Input"/"AUX2 Input" to "Video" or
display appears.
is touched and the Monitor Off function
"Audio" (page 61).
XNV-770BT/660BT
4-197-968-11 (1)
masterpage:Left