Troubleshooting - Hoover HF322HM 011 User Manual

Cleaning the Dust Cup and filter
1. Press the tube release button and remove the tube. [1b]
2. Press the dust cup flap release button to release the dust cup flap and empty the contents. [8]
3. Close dust cup flap, you will hear a click when fully locked.
4. Press the battery pack release button and remove the battery pack. [2b]
5. Press the dust cup release button placed on the rear side of the dust cup and turn it anticlockwise pulling away from
the unit. [9]
Remove the Pre-Motor filter pulling the support from the dust cup. [10]
6.
Remove the single cyclone system pulling the metal ring from the dust cup. [10]
7.
8. Pull the single cyclone system and rotate the Single cyclone vortex finder in anticlockwise direction and then take it
out. [11]
Wash the filter and single cyclone system in lukewarm water and leave to dry for 24 hours. [12,13]
9.
10.Reassemble once completely dry and refit to the product. [14,15,16,17]
NOTE: Do not use hot water or detergents when cleaning the pre motor filter. In the unlikely event of the pre motor filter
becoming damaged, fit a genuine Hoover replacement.
Do not use the product without pre motor filter fitted before assembling dust cup to the main body.
IMPORTANT: For optimum performance, always keep your filter clean.
Changing and Cleaning the Agitator
IMPORTANT: Always switch off the cleaner before changing and cleaning the agitator.
1. Remove the nozzle from the tube.
Detach the agitator release button flap. It is positioned on the lateral part of the nozzle. [20]
2.
3. Hold the agitator release flap and remove the agitator.
4. To clean the Intense Floor Roller, remove excess debris using scissors.
5. To clean the Deep Care Roller, remove the excess debris manually.
6. Wash the Deep Care roller in lukewarm water and leave to dry for 24 hours.
7. Re-fit the agitator. The agitator can only fit in one direction.
8. Close the agitator release flap to secure the agitator in position.
Replacing the Batteries
This cleaner is fitted with a rechargeable lithium ion battery pack which is replaceable.
WARNINg: Only use approved replacement parts for your cleaner. Using parts not validated by hoover are dangerous
and will invalidate your guarantee.
WARNINg: Do not try to open the battery pack and repair it by yourself.
1. Press the battery pack release button and pull the battery outside. [2b]
2. Remove the old battery pack and replace with the new battery pack.
3. Dispose of the batteries safely. Used batteries should be taken to a recycling station and not disposed of with
household waste.
TROUBLE SHOOTING
Should you have any problem with you cleaner, follow this simple check list before calling the Hoover Customer Service
Centre:
A. Cleaner does not switch on
Check if the cleaner is charged
Check if the battery pack is assembled in place.
B. Cleaner stop working
Check if there is an obstruction in the agitator, clear it and ensure the battery pack is removed. Once it is done
simply press the switch ON/OFF, the product will restart again.
Empty the dust cup and wash the pre-motor filter and cyclone separator.
Remove nozzle and tube check for any blockages in the duct.
C. loss of suction or no suction
Empty the dust cup and wash the pre-motor filter and Single Cyclone system.
Remove nozzle and tube check for any blockages in the duct.
D. Batteries cannot be charged
Contact Hoover customer service to arrange battery replacement.
If the problem persists, contact the Hoover customer service center.
This may be a result of very long storage periods (over half year).
* Certain Models Only
5
GB