Whirlpool 4GNTW4400 Use And Care Manual page 14

TROUBLESHOOTING
if you experience
Not cleaning or
removing stains (cont.)
Incorrect dispenser
operation
Fabric damage
Odors
Lid locked light is
flashing
First try the solutions suggested here to possibly avoid the cost of a service call.
j Possible Causes j Solution
Using too much detergent. The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
Use a Heavy Duty cycle for tough cleaning. See the "Cycle
Guide" to match your load with the best cycle.
Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle. Select the Fabric
Softener option when using fabric softener.
Do not add products directly onto load.
Not washing like colors together. Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only
fabric softener in the fabric softener dispenser.
Sharp items were in pockets during Empty pockets, zip zippers, and snap or hook fasteners before
wash cycle, washing to avoid snags and tears.
Strings and straps could have tangled. Tie all strings and straps before starting wash load.
Items may have been damaged before Mend rips and broken threads in seams before washing.
washing.
Fabric damage can occur if load is Load garments in loose heaps evenly around the basket wall.
tightly packed. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Liquid chlorine bleach may have been Do not pour liquid chlorine bleach directly onto load. Wipe up
added incorrectly, bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Garment care instructions may not Always read and follow garment manufacturer's care label
have been followed, instructions. See the "Cycle Guide" to match your load with the
best cycle.
Monthly maintenance not done as See "Washer Care" in Washer Maintenance.
recommended.
Unload washer as soon as cycle is complete.
Using too much detergent. Be sure to measure correctly. Always follow the manufacturer's
directions.
See "Washer Care".
The lid is not closed. Close the lid. The washer will not start or fill with the lid open.
A cycle was stopped or paused The washer may still be spinning. The lid will not unlock until the
using the START/Pause/Unlock Lid basket has stopped spinning. This may take several minutes if
button, washing large loads or heavy fabrics.
J
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