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Frequently asked questions
If you still have difficulties after following the instructions in this section, disconnect the base unit's
AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
Question
Why is
displayed?
"Base no power" or
"No link.
Re-connect base AC
adaptor." is displayed.
How do I remove this
message from the
display?
Time on the unit has
shifted.
How can I increase the
handset volume level?
Why is the conversation
noisy or cutting off?
Can I add another
accessory handset to my
base unit?
Can I keep the batteries
charging all the time?
How can I answer a call
waiting call (2nd call)?
For assistance, please visit http://shop.panasonic.com/support
Cause/solution
R The handset is too far from the base unit. Move closer.
R The base unit's AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it.
1. Handset: MMENUN#130
2. Base unit: Press and hold MLOCATORN for about 5
seconds.
3. Handset: Press MOKN, then wait until a long beep sounds.
R Confirm the base unit's AC adaptor is connected to the unit and
the power outlet correctly.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit's AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The unit automatically adjusts the date and time each time
caller information including date and time is received. (Caller ID
subscribers only) To adjust the time, wait for an incoming call.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to "Manual" (this will turn
automatic adjust off)
1. MMENUN#226
2. MbN: Select the desired setting. a MSAVEN a MOFFN
R Press the volume key MDN repeatedly while talking.
R Try to relocate the base unit so that distance to the handset is
minimized.
R If the same problem occurs even if the handset is next to the
base unit, please visit: http://shop.panasonic.com/support
R Yes, you can add up to 6 handsets (including the handset(s)
sold with your base unit) to a single base unit.
R To purchase additional accessory handset(s) (KX-TGDA20),
please visit: http://shop.panasonic.com/support
TTY users (hearing or speech impaired users) can call
1-877-833-8855.
R You can leave the handset on the base unit or charger anytime.
This will not harm the batteries.
R Press MCALL WAITN when you hear the call waiting tone.
Useful Information
13
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