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Warranty And Service Information - HP 82912A Instruction Sheet

Video monitor
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The cord packaged with the machine depends on where the machine was delivered. To obtain a different power
cord contact your dealer or:
In the United States:
Hewlett-Packard
Personal Computer Division
1010 N.E. Circle Blvd.
Corvallis, Oregon 97330
Toll-free number (7:00 a.m. to 4:30 p.m., Pacific Time)
Call (800) 547-3400 (except Oregon, Alaska, and Hawaii)
Oregon, Alaska, Hawaii: Tel. (503) 758-1010
TTY users with hearing or speech impairments, please dial (503) 758-5566.
In Europe:
Hewlett-Packard, S.A,
7, rue du Bois-du-Lan
P.O. Box
CH-1217 Meyrin 2
Geneva
Switzerland
Tel. (022) 82 70 00
Other Countries:
Hewlett-Packard Intercontinental
3495 Deer Creek Rd.
Palo Alto, California 94304
U.S.A.
Tel, (415) 857-1501
Warranty and Service Information
Note: If your monitor requires servicing, Hewlett-Packard will replace it with a reconditioned monitor. The
reconditioned monitor will be returned in the rear portion of the plastic case from your original monitor.
Therefore, HP requests that you place any personal identification marks or labels on the rear portion of
the plastic case. Also, to protect your monitor during shipment, it should always be shipped with the rear
case intact.
The following procedures should be followed any time you suspect your monitor requires servicing.
Check to see if the power light is off and the power is turned on. If so, turn the power off. Unplug the power
cord from the power outlet. Then, remove the power cord from the power cord receptacle on the back of the
monitor. Inspect the power contacts on both the monitor and the power cord and clean them if necessary. Make
sure the power cord is then securely plugged into the monitor and into a grounded ac outlet. Turn the power
back on. If the power light fails to come on, the monitor requires service.
If the power light comes on but no cursor appears, adjust the display brightness. If the screen remains blank or
behaves erratically, or if the computer keyboard fails to respond to keyboard commands, follow the recom¬
mended procedure for testing your computer.
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82913a