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The VxRail appliances G560 and G560F Owner's Manual provides an overview about the system, technical specifications,
diagnostic tools, and guidelines describing high-level operations.
The target audience for this document includes customers, field personnel, and partners who want to operate and maintain a
VxRail G560 or G560F. This document is designed for people familiar with:
● Dell Technologies systems and software
● VMware virtualization products
● Data center appliances and infrastructure
For the most up-to-date list of VxRail documentation, see the
Topics:
•
Dell Technologies Support
•
Locating your appliance serial number
Dell Technologies Support
Create a Support account to access resources for your VxRail. Link your Support account with VxRail Manager to access
resources without a separate login.
If you already have an account, register your VxRail to access the available resources.
For Secure Remote Services, link your Support account to VxRail Manager under the same party ID. Verify that your VxRail is in
an installed state in the Install Base.
CAUTION:
The deployment fails if the same party ID is not used.
Registering for online support
Create an Online Support account to access support resources.
After you register, you can:
● Register your system
● Obtain product license files and software updates
● Download VxRail Series product documentation
● Access SolVe Online for VxRail, or download the SolVe Desktop application for hardware replacement and upgrade
procedures
● Browse the VxRail Series community and support information
● Link your support account for access to resources from within VxRail Manager
1. Point your Web browser to
2. Fill in your first name, last name, email, and preferred password.
3. Select whether you would like to subscribe to email updates.
4. Click Create an Account.
Support will send you a confirmation email, typically within 48 hours.
Where to go for support resources
Access support resources for your VxRail Appliance by doing any of the following:
● In the vSphere Client, select VxRail from the menu and use the Support functions on the VxRail Dashboard.
6
Introduction
www.emc.com/vxrailsupport
VxRail Documentation Quick Reference
(or http://www.dell.com/support).
Introduction
List.
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